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Modelling the enterprise to respond
faster to market demands
Antonio Plais
Centus Consulting
linkedin.com/profile/in/antonioplais
antonioplais@centus.com.br
► + 30 years on IT, from
development to management
► + 10 years on marketing, product
and business development
► Business Analyst, Decision
Modeller, Enterprise Architect
About the presenter
Antonio Plais
2
The views, concepts, ideas and judgments expressed in
this presentation are solely expression of the author’s
opinion. No connection with any company or professional
engagement shall be implied unless explicit noted.
© 2015 Antonio Plais
► How to understand the organization’s strategy
and goals, and get a real grip on the
organization’s complexity?
► How to align the organization’s strategy with
design, realization and management of change
initiatives?
► How to create an agile organization, capable to
cope with a world on rapid change?
Takeaways
3
Economic scenario weakens at fast pace
Changing Environment?
The Brazilian Way
4
Changing Environment?
The Brazilian Way
5
Economic scenery weakens at fast pace
Inflation index and exchange rate highly unstable
Changing Environment?
The Brazilian Way
6
Economic scenery weakens at fast pace
Inflation index and exchange rate highly unstable
Employment, stock market and
political situation deteriorates
Changing Environment?
The Brazilian Way
7
Economic scenery weakens at fast pace
Inflation index and exchange rate highly unstable
Employment, stock market and
political situation deteriorates
Economic activity stalls
• industry production plunged 18.1%
compared to the same period in 2014
• risk aversion and preference for
liquidity in the credit market
• bankruptcy fillings soars as companies
struggle to survive
► Rapidly changing environment interwoven with
increased uncertainty and volatility
► Disruptive business models
► Global competitive market
► Customer pressure for both
higher value and lower costs
► Internal pressure
 Enormous legacy application landscape
 Heterogeneous processes, products, databases, ...
The Need for Organizational Agility
8
It's not the strongest of
the species that survive,
or the most intelligent,
but the one most
responsive to change
Charles Darwin (1809-1882)
The Need for Organizational Agility
9
► Enterprises are complex systems
► Agile organizations are adaptive, flexible,
balanced
► To be agile, the whole challenge, the whole
problem and the whole solution must be
addressed
How to Get a Grip on Complexity?
10
Motivation
Strategy
Capability
Architecture
Design
How to Get a Grip on Complexity?
The Enterprise Continuum
11
Implementation
Governance
► A business motivation
model turns
aspirations into
tangible objects which
require commitment
and action
► The act and practice of
goal setting allows the
business and its
employees to gauge
the direction the
business wishes to go
Modelling the Motivation :
Business Motivation Model
12© OMG
ArchiMate
Motivation
Extension
Modelling the Motivation :
Business Motivation Model
13
Modelling the Strategy:
The Business Model Canvas
14
Modelling the Strategy:
The Business Model Canvas
15
► A business capability is something an
enterprise does or can do, given the various
resources it possesses
► Which capabilities do you need for your
strategy, business model and operating model?
► What are the required capability levels?
► What are the necessary resources?
► How to plan the evolution of your enterprise?
Modelling the Business Capability
16
Modelling the Business Capability:
Capability Maps
17
Modelling the Business Capability :
Capability Development
18
Modelling the Business Capability :
Roadmap to the Future
19
The classic break-down of change:
Processes
Information
Applications
Technology
Modelling the Architecture:
The Domains of the Change
20
Processes
Information
Business
Layer
How to link the
strategy to the
execution?
► Processes are focused on ACTIVITY FLOW, and say
nothing about reducing uncertainty
► Information is focused on FACTUAL ELEMENTS to
support the business, and say nothing about
increasing agility
► A key missing element is the BUSINESS LOGIC that
actually governs the processes and the information,
and realises the business strategy
► BUSINESS LOGIC is generally buried in processes
and program code, inaccessible to business
people, hard to change and prone to errors
Modelling the Architecture:
The Missing Link
21
► DECISIONS link the
business strategy to
the business
operations
► “It is in the operational
decisions of our daily
business life that the
crucial business
outcomes are
determined.” Larry Goldberg
22
Modelling the Architecture:
The Missing Link
© Larry Goldberg
Modelling the Architecture:
A Decision-Centric Architecture
23
Business
Logic
Business
Processes
Information
Entities
Business
Vocabulary
Decisions
Information
items
Information Domain
Efficiency
Precision
Agility
Modelling the Architecture
A Decision-Centric Architecture
24
Modelling the Architecture:
A Decision-Centric Architecture
Proven operational impact
► Decisions represent
the organization’s most
import asset: its business
logic, its IDENTITY!
► Decisions are the most
changeable aspect of the
business architecture
► Decisions lead the
development of process
and data domains
Modelling the Design:
Decision Modelling
26
Modelling the Design:
Process Modelling
27
► Processes are focused
on business outcome
and Customer value
► Processes must be
Decision-aware for
business agility
► Processes must be as
Lean as possible for
business efficiency
► Information is the
basis for decision and
process execution
► A common glossary
and concept/fact
model is paramount
for business
communication
► The business owns
the information
Modelling the Design:
Information Modelling
28
Modelling the enterprise to respond
faster to market demands
29
Strategy
management
Enterprise
architecture
Portfolio
management
Aim
Analyze & Design Realize
Coordinated
approach
© BiZZdesign
► Understand the organization’s strategy and
goals, and use enterprise architecture to get
a real grip on the organization’s complexity
► Focus on the relationship among the various
disciplines, and integrate the architecture
with the design of decisions, processes and
information domains
► Adopt a decision-centric architecture to
provide agility, governance and change
capability to the enterprise
Modelling the enterprise to respond
faster to market demands
30
Questions?
31
Modelling the enterprise to respond
faster to market demands
► The Decision Model: A Business Logic Framework Linking Business and
Technology, von Halle & Goldberg
► The Role of the Decision, Laryy Goldberg
► Decision Oriented Business Process Management , Butler Analytics
► Technology Transforming the Secondary Market, Freddie Mac website
► TOGAF® Standard, The Open Group
► ArchiMate® Standard, The Open Group
► Enterprise Architecture as Strategy: Creating a Foundation for Business
Execution, Jeanne W. Ross, Peter Weill, and David C. Robertson
► Decision Management Systems: A Practical Guide to Using Business
Rules and Predictive Analytics, James Taylor
► Building Business Solutions - Business Analysis with Business Rules,
Ronald Ross & Gladys Lam
► The Zachman Framework for Enterprise Architecture, John Zachman
References
32
33
Thank
You!
Antonio Plais
linkedin.com/profile/in/antonioplais
antonioplais@centus.com.br

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Modelling the enterprise to respond faster to market demands

  • 1. Modelling the enterprise to respond faster to market demands Antonio Plais Centus Consulting linkedin.com/profile/in/antonioplais antonioplais@centus.com.br
  • 2. ► + 30 years on IT, from development to management ► + 10 years on marketing, product and business development ► Business Analyst, Decision Modeller, Enterprise Architect About the presenter Antonio Plais 2 The views, concepts, ideas and judgments expressed in this presentation are solely expression of the author’s opinion. No connection with any company or professional engagement shall be implied unless explicit noted. © 2015 Antonio Plais
  • 3. ► How to understand the organization’s strategy and goals, and get a real grip on the organization’s complexity? ► How to align the organization’s strategy with design, realization and management of change initiatives? ► How to create an agile organization, capable to cope with a world on rapid change? Takeaways 3
  • 4. Economic scenario weakens at fast pace Changing Environment? The Brazilian Way 4
  • 5. Changing Environment? The Brazilian Way 5 Economic scenery weakens at fast pace Inflation index and exchange rate highly unstable
  • 6. Changing Environment? The Brazilian Way 6 Economic scenery weakens at fast pace Inflation index and exchange rate highly unstable Employment, stock market and political situation deteriorates
  • 7. Changing Environment? The Brazilian Way 7 Economic scenery weakens at fast pace Inflation index and exchange rate highly unstable Employment, stock market and political situation deteriorates Economic activity stalls • industry production plunged 18.1% compared to the same period in 2014 • risk aversion and preference for liquidity in the credit market • bankruptcy fillings soars as companies struggle to survive
  • 8. ► Rapidly changing environment interwoven with increased uncertainty and volatility ► Disruptive business models ► Global competitive market ► Customer pressure for both higher value and lower costs ► Internal pressure  Enormous legacy application landscape  Heterogeneous processes, products, databases, ... The Need for Organizational Agility 8
  • 9. It's not the strongest of the species that survive, or the most intelligent, but the one most responsive to change Charles Darwin (1809-1882) The Need for Organizational Agility 9
  • 10. ► Enterprises are complex systems ► Agile organizations are adaptive, flexible, balanced ► To be agile, the whole challenge, the whole problem and the whole solution must be addressed How to Get a Grip on Complexity? 10
  • 11. Motivation Strategy Capability Architecture Design How to Get a Grip on Complexity? The Enterprise Continuum 11 Implementation Governance
  • 12. ► A business motivation model turns aspirations into tangible objects which require commitment and action ► The act and practice of goal setting allows the business and its employees to gauge the direction the business wishes to go Modelling the Motivation : Business Motivation Model 12© OMG
  • 14. Modelling the Strategy: The Business Model Canvas 14
  • 15. Modelling the Strategy: The Business Model Canvas 15
  • 16. ► A business capability is something an enterprise does or can do, given the various resources it possesses ► Which capabilities do you need for your strategy, business model and operating model? ► What are the required capability levels? ► What are the necessary resources? ► How to plan the evolution of your enterprise? Modelling the Business Capability 16
  • 17. Modelling the Business Capability: Capability Maps 17
  • 18. Modelling the Business Capability : Capability Development 18
  • 19. Modelling the Business Capability : Roadmap to the Future 19
  • 20. The classic break-down of change: Processes Information Applications Technology Modelling the Architecture: The Domains of the Change 20 Processes Information Business Layer How to link the strategy to the execution?
  • 21. ► Processes are focused on ACTIVITY FLOW, and say nothing about reducing uncertainty ► Information is focused on FACTUAL ELEMENTS to support the business, and say nothing about increasing agility ► A key missing element is the BUSINESS LOGIC that actually governs the processes and the information, and realises the business strategy ► BUSINESS LOGIC is generally buried in processes and program code, inaccessible to business people, hard to change and prone to errors Modelling the Architecture: The Missing Link 21
  • 22. ► DECISIONS link the business strategy to the business operations ► “It is in the operational decisions of our daily business life that the crucial business outcomes are determined.” Larry Goldberg 22 Modelling the Architecture: The Missing Link © Larry Goldberg
  • 23. Modelling the Architecture: A Decision-Centric Architecture 23 Business Logic Business Processes Information Entities Business Vocabulary Decisions Information items Information Domain Efficiency Precision Agility
  • 24. Modelling the Architecture A Decision-Centric Architecture 24
  • 25. Modelling the Architecture: A Decision-Centric Architecture Proven operational impact
  • 26. ► Decisions represent the organization’s most import asset: its business logic, its IDENTITY! ► Decisions are the most changeable aspect of the business architecture ► Decisions lead the development of process and data domains Modelling the Design: Decision Modelling 26
  • 27. Modelling the Design: Process Modelling 27 ► Processes are focused on business outcome and Customer value ► Processes must be Decision-aware for business agility ► Processes must be as Lean as possible for business efficiency
  • 28. ► Information is the basis for decision and process execution ► A common glossary and concept/fact model is paramount for business communication ► The business owns the information Modelling the Design: Information Modelling 28
  • 29. Modelling the enterprise to respond faster to market demands 29 Strategy management Enterprise architecture Portfolio management Aim Analyze & Design Realize Coordinated approach © BiZZdesign
  • 30. ► Understand the organization’s strategy and goals, and use enterprise architecture to get a real grip on the organization’s complexity ► Focus on the relationship among the various disciplines, and integrate the architecture with the design of decisions, processes and information domains ► Adopt a decision-centric architecture to provide agility, governance and change capability to the enterprise Modelling the enterprise to respond faster to market demands 30
  • 31. Questions? 31 Modelling the enterprise to respond faster to market demands
  • 32. ► The Decision Model: A Business Logic Framework Linking Business and Technology, von Halle & Goldberg ► The Role of the Decision, Laryy Goldberg ► Decision Oriented Business Process Management , Butler Analytics ► Technology Transforming the Secondary Market, Freddie Mac website ► TOGAF® Standard, The Open Group ► ArchiMate® Standard, The Open Group ► Enterprise Architecture as Strategy: Creating a Foundation for Business Execution, Jeanne W. Ross, Peter Weill, and David C. Robertson ► Decision Management Systems: A Practical Guide to Using Business Rules and Predictive Analytics, James Taylor ► Building Business Solutions - Business Analysis with Business Rules, Ronald Ross & Gladys Lam ► The Zachman Framework for Enterprise Architecture, John Zachman References 32

Editor's Notes

  1. Left: 2009 Right: 2013
  2. More than a half of the Brazilian companies have debts more than 30 days overdue
  3. Enterprises could be looked at as intrinsically complex adaptive systems: they can not purely be considered as ‘designed systems’, because deliberate design/control episodes and processes, such as ‘enterprise engineering’ using models in the design of the changed enterprise, are intermixed with emergent change episodes and processes – that may perhaps be explained by models. Business agility refers to distinct qualities that allow organizations to respond rapidly to changes in the internal and external environment without losing momentum or vision. Adaptability, flexibility and balance are three qualities essential to long-term business agility. Companies must break away from the assumption of sustainable competitive advantage, and embrace adaptable differentiation, i.e., develop an agility advantage Source: Mike Richardson http://www.mydrivingseat.com/the-blog/the-who-what-how-of-business-agility/
  4. B