1. Kloch1
Casey M. Kloch
379 Cross Creek Dr. Hampstead, NC 28443
ckloch5601@gmail.com | (910) 442-9505
Education:
(2011-2013) Wor-Wic Community College, Salisbury, MD – Hotel-Motel-Restaurant
Management- Associates of Applied Science Degree
(2009-2011) Worcester Technical High School, Newark, MD – Culinary Program
(2010-2011) Secretary of Future Farmers of America
(2010-2011) Future Business Leaders of America
(2010-2011) Skills USA – Related Technical Math, Culinary Arts, and Chapter Business
Procedures
(2007-2011) Stephen Decatur High School, Berlin, MD – General Studies
Experience:
GCA Services Group | 17445 US-17, Hampstead, NC 28443
(April 2015 – Current) Professional Cleaner – Followed GCA cleaning procedures outlined by
OSHA, maintained sanitary and cleanly classrooms, industrial maintenance on all floors,
prepared cleaning carts properly, maintained all safety regulations, ensured all needed work
orders were completed in a timely manner, and classroom inspections for potential hazards.
Lowes Food | 17230 US Hwy 17, Hampstead, NC 28443
(November 2014-December 2014) Deli Clerk – Provided excellent service to all guests, prepared
salad bar in a timely manner, ensured kitchen was maintaining ServSafe practices, maintained
clean and safe environment, food prepping duties, stocking and inventory, and preparing all
guest orders to the highest satisfaction.
Comfort Inn Gold Coast | 11201 Coastal Highway, Ocean City, MD 21842
(June 2014-October 2014) Front Desk Clerk – Provided excellent hospitality to guests checking
in and out, collected multiple forms of payments and cross checked with paperwork, tended
guest needs, money management, phone reservations, and store stocking/inventory.
Tanger Outlets Ocean City | 12741 Ocean Gateway, Ocean City, MD 21842
(July 2013-May 2014) Administrative Assistant/Manager– Managed customer database, data
entry, created CSR schedules, paid bills, tenant relations, financial reporting, provided excellent
guidance to customers, and carried out expansive secretary duties.

2. Kloch2
Comfort Inn & Suites | 12742 Ocean Gateway, Ocean City, MD 21842
(January 2013-July 2013) Front Desk Clerk – Managed reservation database, confirmed
reservations over the phone, provided exceptional customer service to guests, found a way to
make every guest feel at home and fill their requests in a timely manner, money management
duties, housekeeping responsibilities, and checking in guests quickly and efficiently.
Phillips Crab House | 2004 Philadelphia Avenue, Ocean City, MD 21811
(2009-2013) Hostess – Provided outstanding customer service, prepared each table to make a
great, and clean dining experience, worked with large numbers of people quickly and efficiently.
Volunteer Work:
(2008) Atlantic General Hospital – 25 Hours
(2011) Worcester Technical High School Bingo Night – 6 Hours
(2011) Worcester Technical High School Tractor Show – 6 Hours
Awards:
(2008-2013) Excellent Attendance
(2010-2011) National Technical Honor Society
(2010-2011) Excellent GPA (4.5)
(2011)Skills USA Competition – 2nd place (Culinary Arts)
(2011)FBLA Competition – 1st place (Job Interview)
(2011)FFA Outstanding Secretary Award
(2011-2012) Placed on the Dean’s List
Skills
 Extremely personable.
 Word 2007-10 knowledge.
 Excel 2007-10 knowledge.
 Power Point 2007-10 knowledge.
 Clerical experience and data entry
 Managing experience.
 Basic financial and accounting knowledge.
 Detail oriented.
 Always dependable and punctual.
 Clean and neat appearance.
 ServSafe certified/Culinary certificate.
References Available Upon Request