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Carusele Presents
Today’s Speakers
Jory Des Jardins
@JoryDJ
Co-Founder of BlogHer, the digital media
company (acquired by SheKnows Media in
2014), and Virago, a strategic advisory for
female startup founders, investors, business
partners and experts. Co-producer of The
Scale Collective--an event connecting
founders to capital, partners, and expertise.
Startup advisor and operator. Scale expert.
Digital media geek--expert in social and
influencer marketing, multi-platform media
strategy and partnerships, building
marketplaces. Strong interest in commerce,
video, and VR. I help later-stage startups
scale.
Jim Tobin
@jtobin
Founder of Ignite Social Media, the original
social media agency®, in 2007 and Carusele,
a new spin on influencer marketing and
content marketing, in 2015.
Jim is also the author of two books on social
media. Social Media is a Cocktail Party,
published in 2008 and Earn It. Don’t Buy It.,
published in 2013.
The list of household brands Jim has worked
with over the years is long, but includes
Microsoft, Samsung, Nike, P&G, Chrysler,
Walgreens, Pepsi and many more.
© 2017 Carusele
History of Influencer Marketing
• 2005-2007: “Influence” a PR function; bloggers as press outlets
• 2008: Taming the Wild West: editorial best practices; early scale
• 2009: Size trumps engagement. FTC endorsement guidelines
• 2010: Rise of programmatic advertising and paid social
• 2011: Influencer targeting; guaranteed exposure
© 2017 Carusele
History of Influencer Marketing
• 2012: Native advertising; paid distribution of influencer content
• 2013: The Engagement Web; The Visual Web; Premium UGC video
• 2014: Influencer Audience Targeting. Guaranteed performance
• 2015: Mobile, video, Snapchat … blogs?
• 2016: Relevance trumps size; rise of the Microinfluencer
• 2017: Platform Agnostics; microsponsorship
© 2017 Carusele
Four Types of Influencer Marketing
How it Works: Advocates are
identified by their pre-existing brand
affinity and given assignment to
create their own content.
Best for:
• Sampling programs;
• Passion brands.
Watch outs:
• Platforms often create large
amounts of low influence, UGC
content
How it Works: A content-first
approach where creators are hand
selected and given customized
assignments. The best performing
content is then syndicated widely to
maximize reach.
Best for:
• Authentic, quality content and
storytelling
• Target reach, including
influencer followers and
beyond
Watch outs:
• Focuses is on reach of the most
engaging content, not reach of
each individual influencer
Media Sites with
Influencer Add-ons
Advocates / User-
Generated Content
Marketplace Influencer
Assignments Influential Content
Activations
How it Works: Software collects large
numbers of influencers. Assignments
offered in marketplace, people opt-in.
Best for:
• Product reviews
• Mass production of blog posts
and social shares
Watch outs:
• Same assignment to all with little
quality control;
• Not optimized to reach beyond
influencers
How it Works: Influencers are paid to
create branded content, which is then
supported by banner ads on select
sites.
Best for:
• Celebrity influencers /
Socialebrity Ambassadors
• Trackable, Viewable banner-ad
impressions
Watch outs:
• Content may not be authentic.
Celebrities/Socialebrities often
have reach without influence
• Influencer content is often
sourced via Marketplace-style
Assignments
© 2017 Carusele
What Is Going Right?
What’s Going Right: Consumption
• 1/5th of total media consumption now
goes to Influencer content. (Source)
• 200MM people worldwide regularly block
ads. (Source)
• 57% of people have made a purchase
based solely on an influencer
recommendation. (Source)
• Customers acquired through word-of-
mouth have a 37% higher retention rate.
(Source)
© 2017 Carusele
What’s Going Right: Sales
• A Nielsen Catalina study for a CPG
food brand sold at retail found that
consumers exposed to influencer
marketing spent an extra $285 for
every 1000 people exposed.
• Display ads generally drive $16 of
incremental spend per 1000
impressions, or only about 1/18th.
• These results did not even include
the additional 2x impressions the
content generated in just 2 months
post-campaign. (Source)
© 2017 Carusele
What’s Going Right: ROI
• For every $1 dollar invested in influencer
marketing, brands report more than $10 in
earned media value. (Source)
• Since influencer content lives on after the
campaign, a Nielsen Catalina study for a
CPG brand found that the ROI quickly
doubles. (Source)
• Another study found that the average
influencer blog post keeps paying
dividends for 2 years. (Source)
© 2017 Carusele
What’s Going Right: Investment
• Content marketing is the #1 marketing
tactic for Chief Marketing Officers. (Source)
• Because of consistent performance,
marketers are increasing budgets for
2017 for influencer marketing, while only
4% plan to reduce budgets. (Source)
• Brands using Carusele for influencer
campaigns get licenses to reuse all
content created. (Source)
© 2017 Carusele
What’s Not So Good?
Double-Edged Sword: Investment
© 2017 Carusele
© 2017 Carusele
Potential Threat: Shortcuts
© 2017 Carusele
© 2017 Carusele
It Often Works This Way
http://adage.com/article/cmo-strategy/celebrities-
ads-lead-greater-sales/148174/
© 2017 Carusele
How Influencer Marketing
Should Work
Where to find Authentic Influence
Work with those with AUTHORITY, are CREDIBLE, RELATABLE, RESPECTED,
and INSPIRING, the TRUSTED real deal for their followers.
© 2017 Carusele
ntent examples shown from actual Carusele client campaigns
“Celebs”
5M+ Followers
The Power Middle
10,000 to 5M Followers
Content Specialists
1,000 – 10,000 Followers
© 2017 Carusele
It Should Work This Way
Let’s not focus on the reach of the influencer.
Let’s instead focus on the reach of the content.
Influential content travels well beyond
the subset of the producer’s initial followers.
© 2017 Carusele
It Should Work This Way
© 2017 Carusele
© 2017 Carusele
ntent examples shown from actual Carusele client campaigns
Example: Abbott EAS
© 2017 Carusele
ENGAGEMENT ACTIVATIONS
Online promotions hosted by influencers
incentivize user-generated content, discussions
and sharing by target audiences, further spread
campaign messages
TARGETED AMPLIFICATION
The top performing content pieces are
shared widely through paid tactics designed
to reach highly targeted audiences with the
most impactful content.
INITIAL TESTING
Blog posts, photo, and video content is
shared across the social web while Carusele
Production Managers analyze performance
for engagement and audience relevancy.
CONTENT CREATION
Digital content creators are hand-selected
based on their ability to authentically support
brand messages, produce highly engaging
content, and reach the target audiences.
© 2017 Carusele
Examples shown from actual Carusele client campaigns
Summary
• Evolving: Influencer Marketing has changed a lot since 2005
• Varied: There are 4 main types of influencer marketing
• Shiny: Lots of promise, increasing success, lots of investment
• Threatened: Dollars racing in validate, but may compromise quality
• “Influence”: Reach doesn’t influence; ideas influence
• Targeted: Good campaigns don’t rely on hope
© 2017 Carusele
© 2017 Carusele
Questions? Contact Jim Tobin at Jim@carusele.com

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How to Spot & Create Effective Influencer Marketing

  • 2. Today’s Speakers Jory Des Jardins @JoryDJ Co-Founder of BlogHer, the digital media company (acquired by SheKnows Media in 2014), and Virago, a strategic advisory for female startup founders, investors, business partners and experts. Co-producer of The Scale Collective--an event connecting founders to capital, partners, and expertise. Startup advisor and operator. Scale expert. Digital media geek--expert in social and influencer marketing, multi-platform media strategy and partnerships, building marketplaces. Strong interest in commerce, video, and VR. I help later-stage startups scale. Jim Tobin @jtobin Founder of Ignite Social Media, the original social media agency®, in 2007 and Carusele, a new spin on influencer marketing and content marketing, in 2015. Jim is also the author of two books on social media. Social Media is a Cocktail Party, published in 2008 and Earn It. Don’t Buy It., published in 2013. The list of household brands Jim has worked with over the years is long, but includes Microsoft, Samsung, Nike, P&G, Chrysler, Walgreens, Pepsi and many more. © 2017 Carusele
  • 3. History of Influencer Marketing • 2005-2007: “Influence” a PR function; bloggers as press outlets • 2008: Taming the Wild West: editorial best practices; early scale • 2009: Size trumps engagement. FTC endorsement guidelines • 2010: Rise of programmatic advertising and paid social • 2011: Influencer targeting; guaranteed exposure © 2017 Carusele
  • 4. History of Influencer Marketing • 2012: Native advertising; paid distribution of influencer content • 2013: The Engagement Web; The Visual Web; Premium UGC video • 2014: Influencer Audience Targeting. Guaranteed performance • 2015: Mobile, video, Snapchat … blogs? • 2016: Relevance trumps size; rise of the Microinfluencer • 2017: Platform Agnostics; microsponsorship © 2017 Carusele
  • 5. Four Types of Influencer Marketing How it Works: Advocates are identified by their pre-existing brand affinity and given assignment to create their own content. Best for: • Sampling programs; • Passion brands. Watch outs: • Platforms often create large amounts of low influence, UGC content How it Works: A content-first approach where creators are hand selected and given customized assignments. The best performing content is then syndicated widely to maximize reach. Best for: • Authentic, quality content and storytelling • Target reach, including influencer followers and beyond Watch outs: • Focuses is on reach of the most engaging content, not reach of each individual influencer Media Sites with Influencer Add-ons Advocates / User- Generated Content Marketplace Influencer Assignments Influential Content Activations How it Works: Software collects large numbers of influencers. Assignments offered in marketplace, people opt-in. Best for: • Product reviews • Mass production of blog posts and social shares Watch outs: • Same assignment to all with little quality control; • Not optimized to reach beyond influencers How it Works: Influencers are paid to create branded content, which is then supported by banner ads on select sites. Best for: • Celebrity influencers / Socialebrity Ambassadors • Trackable, Viewable banner-ad impressions Watch outs: • Content may not be authentic. Celebrities/Socialebrities often have reach without influence • Influencer content is often sourced via Marketplace-style Assignments © 2017 Carusele
  • 6. What Is Going Right?
  • 7. What’s Going Right: Consumption • 1/5th of total media consumption now goes to Influencer content. (Source) • 200MM people worldwide regularly block ads. (Source) • 57% of people have made a purchase based solely on an influencer recommendation. (Source) • Customers acquired through word-of- mouth have a 37% higher retention rate. (Source) © 2017 Carusele
  • 8. What’s Going Right: Sales • A Nielsen Catalina study for a CPG food brand sold at retail found that consumers exposed to influencer marketing spent an extra $285 for every 1000 people exposed. • Display ads generally drive $16 of incremental spend per 1000 impressions, or only about 1/18th. • These results did not even include the additional 2x impressions the content generated in just 2 months post-campaign. (Source) © 2017 Carusele
  • 9. What’s Going Right: ROI • For every $1 dollar invested in influencer marketing, brands report more than $10 in earned media value. (Source) • Since influencer content lives on after the campaign, a Nielsen Catalina study for a CPG brand found that the ROI quickly doubles. (Source) • Another study found that the average influencer blog post keeps paying dividends for 2 years. (Source) © 2017 Carusele
  • 10. What’s Going Right: Investment • Content marketing is the #1 marketing tactic for Chief Marketing Officers. (Source) • Because of consistent performance, marketers are increasing budgets for 2017 for influencer marketing, while only 4% plan to reduce budgets. (Source) • Brands using Carusele for influencer campaigns get licenses to reuse all content created. (Source) © 2017 Carusele
  • 12. Double-Edged Sword: Investment © 2017 Carusele © 2017 Carusele
  • 13. Potential Threat: Shortcuts © 2017 Carusele © 2017 Carusele
  • 14. It Often Works This Way http://adage.com/article/cmo-strategy/celebrities- ads-lead-greater-sales/148174/ © 2017 Carusele
  • 16. Where to find Authentic Influence Work with those with AUTHORITY, are CREDIBLE, RELATABLE, RESPECTED, and INSPIRING, the TRUSTED real deal for their followers. © 2017 Carusele ntent examples shown from actual Carusele client campaigns “Celebs” 5M+ Followers The Power Middle 10,000 to 5M Followers Content Specialists 1,000 – 10,000 Followers © 2017 Carusele
  • 17. It Should Work This Way Let’s not focus on the reach of the influencer. Let’s instead focus on the reach of the content. Influential content travels well beyond the subset of the producer’s initial followers. © 2017 Carusele
  • 18. It Should Work This Way © 2017 Carusele © 2017 Carusele ntent examples shown from actual Carusele client campaigns
  • 19. Example: Abbott EAS © 2017 Carusele ENGAGEMENT ACTIVATIONS Online promotions hosted by influencers incentivize user-generated content, discussions and sharing by target audiences, further spread campaign messages TARGETED AMPLIFICATION The top performing content pieces are shared widely through paid tactics designed to reach highly targeted audiences with the most impactful content. INITIAL TESTING Blog posts, photo, and video content is shared across the social web while Carusele Production Managers analyze performance for engagement and audience relevancy. CONTENT CREATION Digital content creators are hand-selected based on their ability to authentically support brand messages, produce highly engaging content, and reach the target audiences. © 2017 Carusele Examples shown from actual Carusele client campaigns
  • 20. Summary • Evolving: Influencer Marketing has changed a lot since 2005 • Varied: There are 4 main types of influencer marketing • Shiny: Lots of promise, increasing success, lots of investment • Threatened: Dollars racing in validate, but may compromise quality • “Influence”: Reach doesn’t influence; ideas influence • Targeted: Good campaigns don’t rely on hope © 2017 Carusele
  • 21. © 2017 Carusele Questions? Contact Jim Tobin at Jim@carusele.com

Editor's Notes

  1. 2005-2007: ”Blogger outreach” was largely manual, bloggers sourced through WOM, search engines and reading blogs. mistrust among brands of engaging in “Wild West” and among bloggers for “selling out”. Early attempts were sharing press releases and “hoping” for a writeup. 2008: Best practices like disclosure enabled brands to feel comfortable spending on early display ads; “blogger reviews,” Facebook starts to build and experiment with products like Beacon that provide target recommendations; 2009: Impact of earned still largely unmeasured and therefore not part of paid plan; FTC involvement actually grows the opportunity for digital influencers by helping us get past legal roadblocks with scaled and highly regulated brands. 2010: This put marketers in the mindset of expecting guaranteed performance; influencers still turned off by it 2011: Marketers less interested in mass displays and more in having “the right” people in the room. Also want guaranteed writeups and open to paid and earned social shares.
  2. 2011: Wanting “the right influencers for the right platform”; more and more data capture behind influence. 2012: Shifts in advertising enable influencers in that they get additional paid content opps, but they also must open up their edit wells—shifting in thinking around standards; starting to have to engage on performance—or CPA vs CPC—models. 2013: Changing dialogue around blogger size and building metrics on performance. Rise of Pinterest and Instagram as platforms—in some cases replacing blogs as a primary content platform and opening up additional channels of content distribution. Video important, but hard to do well. Brands seek out hybrid models where they control content but enable influencers to develop it in their own way. 2014: For audiences influencer is less important than make-up of influencer’s audience, this and viewability guidelines significantly impact influencer traffic and monetization. Brands expect to pay for outcomes—data modeling becomes critical; platforms built to enable performance data capture and predictive modeling. 2015: Influencers who don’t engage one or more of these platforms get left behind. Advertising models continue to punish influencers, who look at other content platforms such as Linked In and Medium that will enable premium publishing with less hassle—but no monetization. 2016: Blowing budgets on “name” influencers and for single pieces of content is out; engaging and aggregating unknown longtail talent across multiple platforms is in. 2017: Blogging no longer the nexus of one’s digital presence. Find me on Twitter, LinkedIn, Medium, YouTube, Snapchat, Instagram, Streaming Video, VR … Influencers are not driving to any one, but to several and monetizing in more targeted, specialized contexts. Nonexclusivity to any platform/Partner