1. CARTER G. ROANE
603-852-5251 | cartergroane@yahoo.com | Keene, New Hampshire
Experienced Student Affairs Professional with Master’s of Higher Education and Student Affairs.
Innovative, energetic and progressive individual looking for position in Higher Education. Professional
experience in Residence Life, Greek Life and Multicultural Affairs.
EDUCATION
Master of Higher Education and Student Affairs | Kaplan University
Bachelor of Arts in English | Keene State College, Keene, NH
STUDENT AFFAIRS QUALIFICATIONS (PROFESSIONAL COMPETENCIES)
Leadership: Have spent over fifteen years in a supervisory role as a residence hall director, house manager,
fraternity member and sales supervisor applying and fostering development within and among others.
Advising and Supporting: Gained strong listening skills, able to address group dynamics, managed crisis
situations and communicated and partnered with other professional departments on campus.
Social Justice and Inclusion: Understood through internship experience about oppression, power and
privilege and was able to have a deeper knowledge of social justice and apply those areas towards leadership
and advocacy.
Personal and Ethical Foundations: Committed to personal growth and wellness, gained self-awareness and
have attempted to model and facilitate personal growth and wellness in others.
Student Learning and Development: Practiced and applied student development theories and developed
learning outcomes to assist students in their growth and development.
Technology: Maintained an understanding and comfort level with Microsoft Word, Excel and Outlook.
Through office coverage was able to become self-taught in PowerPoint and used those skills for department
projects.
STUDENT AFFAIRS PROFESSIONAL EXPERIENCE
Office of Diversity and Multiculturalism, Keene State College, Keene, New Hampshire 9/2015-Present
Diversity and Multicultural Intern
Assisted in carrying out missions and values in our department and gained skills in fostering learning and
development with students.
 Assisted and mentored about ten students with social/academic issues weekly during the school year
and supported the office by providing coverage in the academic and social development of students.
 Assisted with the planning, implementation and assessment of programs including Culture Night and
Native American Heritage Month
 Developed content for overhaul of department website in attempt to recruit students to be made aware
of the services provided by the department.
 Facilitated a writing workshop for between one and six students to be able to work on writing skills and
self expression
 Served on President’s Diversity Commission task force to assist in structure of commission and
recruitment of faculty and staff by developing new by-laws and overhauling the leadership structure.

2.  Chairperson for diversity grant sub-committee of four professional staff members involving a campus-
wide grant, including scheduled meetings and assisted with institutional research for grant diversity
rubric.
 Presented two programs and icebreakers for a couple of diversity workshops and one campus
committee meetings; and scheduled two facilities for programs to assist the office
Delta Nu Psi, Keene State College, Keene, New Hampshire 5/2003-2008
Co-House Manager
Served in a leadership role due to student affairs background and professional housing experience.
 Served as the liaison between landlord and three house members; enforced expectations as well as
communicated needs of house members; and made clear expectations to house members
 Maintained a clean, orderly and successful living and learning environment for house residents by
developing quiet hours for the household and implementing weekly cleaning of the house
 Managed monthly hundred-dollar budget of the house by collecting rent and handling utility bills.
Franklin Pierce University, Rindge, New Hampshire 5/1999-2001
Experience Director
Operated the day-to-day functions of two residence halls overseeing 150 students.
 Supervised more than 150 students in two different residence halls and directly supervised five
resident assistants
 Conducted weekly one-on-one meetings with five resident assistants
 Evaluated job performance by providing weekly meetings with resident assistant staff
 Planned campus wide programming by determining budget and tracked, evaluated and supported
over fifty programs executed by paraprofessionals
 Supervised housing assignments of about 150 students within the residence hall by facilitating room
changes
 Assisted in the selection, hiring and training of about forty resident assistants; performed two
workshops during resident assistant training.
 Created and developed programs about stress and time management for in-service trainings
 Served as a judicial officer, conducted approximately five to ten weekly hearings and adjudicated
sanctions in order to enforce college policies regarding alcohol, drugs, vandalism and noise
violations
 Assisted in crisis intervention regarding mental and physical health, roommate conflicts, noise and
alcohol violations, assessed situations and made proper referrals as the professional staff member
on duty.
 Coordinated check-in/out procedures for 150 residents of halls and conducted monthly inspections
OTHER PROFESSIONAL EXPERIENCE
Wal-Mart, Keene, New Hampshire 7/2005-8/2015
Connection Center Lead Associate
Supervised in the day-to-day operations of a highly profitable cell phone center for large retail
corporation.
 Supervised and trained three connection center associates, developed training materials and
provided onboarding sessions for new associates.
 Provided exemplary customer service by attempting to meet needs of customers and providing
problem solving skills.

3.  Able to provide some technical support regarding home electronics such as computers, televisions
and cell phones.
 Facilitated and successfully managed a yearly video game tournament.
 Assisted and consulted in the development and training of connection centers in new facilities.