1. CAROL DAVIS STANLEY, MBA, PMP
MYRTLEWOOD DR. * DALLAS, TX 75232 * (972) 296-4049 * cmonyca@gmail.com
PROJECT MANAGER SKILLS
Comprehensive Reading ● Speaking ● Writing ● Management of Personnel Resources ●
Judgment and Decision Making ● Management of Financial Resources ● Operations Analysis ●
Quality Control Analysis ● Active Listening ● Service Orientation ● Instructing ● Negotiation ●
Coordination ● Business Acumen
SUMMARY OF ACCOMPLISHMENTS
Successfully implemented credit card programs with global clients, ensuring accuracy and
proficiency throughout implementation process while shortening the implementation timeline by
10%. Slashed payroll/benefits administration costs by 30% by negotiating pricing and fees, while
ensuring the continuation and enhancement of services. Conducted quality analysis of closing
documents netting over $20,000.00 in reconsideration.
PROFESSIONAL EXPERIENCE
BANKOF AMERICA– DALLAS, TX 07/2004to 12/2015
IMPLEMENTATION ENGINEER; LOCKBOX IMPLEMENTATION SR ADVISOR;
ELECTRONIC BANKING ASSOCIATE
Promoted from Electronic Banking Associate ultimately to AVP, Implementation Engineer
within this major financial institution. Consulted and teamed up with deals officers and
customers to guarantee superior global client satisfaction through credit card product
implementation and lockbox product implementation. Initiated new procedures to ensure
client’s production sites were secured from unauthorized bank personnel. Continually scored
highest marks in client satisfaction surveys. Continually maintained and improved the
company’s reputation and positive image in the markets served.
IRVING COMMUNITYDEVELOPMENT CORPORATION IRVING, TX
EXECUTIVE DIRECTOR 11/2002 to 07/2004
Managed various housing improvement programs within the City of Irving to guarantee
lodging needs are met by Housing and Urban Development (HUD) standards.
Managed the Homebuyer Assistance Program (HAP) to help qualified forthcoming
purchasers in securing grants for housing. Conducted quality analysis of closing
documents netting over $20,000.00 in reconsideration. Managed successful general
development of more than 12 new housing projects. Solicited budgetary backing through
grant applications, and systems administration. Interacted directly with the Board of
Directors recommending best practices and policies for further development of the
association. Skillfully developed departmental goals, objectives, performance standards,
policies and procedures. Led the planning and achievement of goals and objectives
consistent with the agency mission and philosophy. Interpreted and communicated new or
revised policies to staff. Monitored contractors during construction process.
2. GULF COAST HOUSING DEVELOPMENT CORP. – NEW ORLEANS, LA
PROJECT MANAGER 06/1996 to 08/2002
Managed various housing development projects including First-Time Homebuyer and
Section 8 programs. Facilitated and administered over $200,000 in contracts by way of
HUD and The City of New Orleans. Handled accounting procedures ensuring adherence to
GAP accounting standards. Interacted with contractors on quality construction standards.
Communicated directly with government agencies guaranteeing fulfillment of grant
requirements. Oversaw every day exercises, course and development of the association.
Skillfully developed departmental goals, objectives, performance standards, policies and
procedures.
EDUCATION
MBA: PROJECT MANAGEMENT, MAY 2011
Dallas Baptist University - Dallas, TX
BACHELOR OF APPLIED SCIENCE: COMPUTER INFORMATION SYSTEMS
APPLICATIONS, MAY 2000
Loyola University - New Orleans, LA
CERTIFICATIONS
PMP Certification Project Management Institute January 2011
Advanced Certification Healthcare Management Dallas Baptist University May 2016