David J. Kicklighter is a seasoned professional with over 15 years of experience in operations, project, and program management. He has specialized skills in strategic planning, organizational development, policy and procedure development, and team administration. His professional experience includes positions as Operations Manager for Special Projects Group, Operations Manager for StonePort Properties, Credit Operations Manager for Warehouse USA Capital Corp., Regional Credit Operations Manager for Wachovia Bank, Portfolio Manager for Wachovia Bank, and Project Manager for Walk Thru the Bible Ministries. He holds a Bachelor of Arts degree in International Studies and Bible & Theology from Moody Bible Institute.

1. David J. Kicklighter
3460 Friendship Farm Drive
Buford, GA 30519
Phone: 404-987-9962
Email: dkicklig@gmail.com
Seasoned professional specializing in operations, projects and program management; and may include
teaching and training as well as team administration responsibilities.
Experience in:
Operations & Project Management
Problem Identification & Resolution
Strategic Planning
Organizational development and capacity building
Policy and Procedure development
PROFESSIONAL EXPERIENCE
Operations Manager (January 2008-Present)
Special Projects Group; Suwanee, GA
Lead the operations group of a materials supplier within the commercial construction industry.
Provide leadership & oversight for 9 customer service, purchasing & fulfillment specialists in achieving
objectives and performance standards as outlined by executive management.
Work with end users in analyzing structure and workflow, and recommend changes to improve operations.
Includes gathering information and identifying needs in existing procedures, and developing and implementing
new ones.
Developed and implemented a vertically integrated customer service/fulfillment system that provides detailed
real-time updates of all orders, thereby reducing administraton time by 50%.
Assist accounting division with GL control, AR, AP & credit related issues
Manage and maintain IT assets for the company; including desktop support, network administration and
phone systems
Operations Manager (August 2005-December 2007)
StonePort Properties; Suwanee, GA
Oversee and manage all phases of the homebuilding process for luxury custom homebuilder
Scheduled and managed subcontractors and material acquisition.
Manage all client issues, change orders, design selections, contract administration and warranties.
Created estimates and quotes, tracked job costs, acquired permits, and managed accounts payables and
receivables.
Credit Operations Manager (December 2004-August 2005)
Warehouse USA Capital Corp. (f/k/a NovaStar Capital); Roswell, GA

2. Manage credit operations for a mortgage warehouse lender.
Performed credit and financial analysis for warehouse lines of credit.
Instrumental in growing startup company from $1MM in open Lines of Credit to 35MM in 8 month period, by
developing a low risk / high volume credit review process.
Administered contracts and worked with sales and operations teams to open approved lines of credit.
Supervised Jr. Analyst, Treasury Analyst and Operations staff.
Regional Credit Operations Manager (April 2004-December 2004)
Wachovia Bank, NA; Atlanta, GA
Wealth Management Div./ Credit & Deposit Services
Project manager for merger integration for offices across the East Coast.
Developed performance measures and reporting solutions by working across several business lines to gather
and consolidate information within reporting tools ie. MS Excel & Access, Crystal Reports, proprietary bank
software.
Work across divisions to implement process changes as part of merger/acquisition.
Portfolio Manager (March 2001-April 2004)
Wachovia Bank, NA; Atlanta, GA
Wealth Management Div./ Credit & Deposit Services
Assist senior underwriters with financial analysis and advanced problem solving.
Developed and managed collateral monitoring process for $350MM liquid secured portfolio.
Lead conversion preparation and training for merger/acquisition within the division.
Project Manager (December 1999-August 2000)
Walk Thru the Bible Ministries; Atlanta, GA
Project manager for donor marketing and communications initiatives.
Planned and coordinated local and out of town events for up to 500 major gift donors.
EDUCATION
Bachelor of Arts in International Studies / Bible & Theology (Class of 1999)
Moody Bible Institute; Chicago, IL