1. Caitlin Novak
novakc1@central.edu
Central College, Campus Box 115, 812 University St, Pella IA 50219, 319.270.0371
3450 Beechwood Lane, Marion, IA 52302
Objective Communicationsinternshipinhumanresources, summer2016, to capitalize onmyexperiencein
providingcustomerservice,andapplyrelatedskillsinmultitasking,leadership,andproblemsolving.
Education Bachelorof Arts Degree,Central College,Pella,IA,May2018 (anticipated)
Major: CommunicationsStudies Minor: BusinessMarketing
Diploma,LinnMar High School,Marion,IA,May 2014
Work
Experience CustomerService,Hy-Vee,CedarRapids,IA December2011-2015 (summers,college breaks)
 Provide exceptional service tocustomers expressingavarietyof needsandinquiries.
 Assistwithdailyeventssuchasworkingat the register,Postal experience,andknowledgeof the
store.
Meat Department,Hy-Vee,CedarRapids,IA 2015-Current(summers,breaks)
 Servedcustomersquicklyandaccuratelyregardingordersformeatproducts.
 Extensive knowledgeof productstofacilitate exceptional service.
SalesAssociate,Buckle,CedarRapids,IA December2012-2015
 Helpedcustomersfind clothingsuitable totheirwants.
 Providedawarm,hospitable welcometo customersof all ageswhoshopat the Buckle
SalesAssociate,Purse-N-Ality,Marion,IA October2010-2013
 Openedandclosedthe store inabsence of manager
 Greetedcustomersastheyarrived,informedthemof special sales, andassistedthemwithfinding
appealingpurses
 Made transactionsquicklyandaccurately.
Skills
Technology:MicrosoftOffice includingWord,PowerPointandExcel
Social MediaPlatforms:Facebook,Twitter,LinkedIn,andPinterest
Other:CPR andFirst Aidcertified,current