Engaging your business - a demystified approach to employee engagement
Craig Coale Recommendation1
1. Letter of Recommendation
For: Chip Green
From: Craig Coale
Senior Manager, Avaya
Business Communications Solutions Group
To: Whom it may concern
Having had the pleasure of working with Chip over the past several years, and through
several business engagements, I have found him to be a unique individual, possessing that very
rare, but ever desired characteristic of being able to –get things done-. From a business
perspective, what I really need most are those few individuals who can quickly, effectively and
systematically rally a team and produce tangible results. On several events, I have witnessed
situations arise which were not within the bounds of a standard area of responsibility. During
these events, Chip has always stepped forward, identified the challenge clearly, selected a team,
developed a plan and executed quickly. To this end, quick resolutions to these challenges
resulted. At the risk of creating a cliché statement, this simple leadership is a virtue of
immeasurable value in business operations.
Although a strong leader and asset to business operations, I have also found Chip to be of
a high moral character in personal interaction as well. It has become near taboo to mention
judgment of an individual on personal characteristics, rather than simple business results, but I
strongly disagree with this premise. Chip has demonstrated that he can be trusted not only with
projects, but as an individual. He has demonstrated true character when faced with adversity,
which translates to an assurance that my customers will be dealt with fairly, honestly and with
integrity. Consequently, I know that customer satisfaction and the highest standards of ethics
are always maintained in all dealings.
I would highly recommend Chip for a position which requires an individual who can
identify a challenge, develop a resolution and most of all, LEAD. An ideal position would require
not just a producer of documentation and paperwork, but a producer of constructive, positive
results.
Craig Coale
craig_coale@hotmail.com