CIO Summit 2015 - Keynote Rene Sondeijker - Philips

1. CIO Summit, February 12, 2015
Accelerate! Change
Leading behavioral and cultural
transformation in Philips

2. 2 Confidential
Rene Sondeijker
Business Transformation Leader in Technology and
Innovation.
• Large scale change
• Business transformation
• M&A
• Post Merger Integration
• Shared services
• Output based supplier management
• Offshoring and outsourcing
Focus on People and Talent, Culture- and Organization
Development. Driving strategy to execution.

3. 3 Confidential
End2End customer value chain
Global
business
leadership
Success
in local
markets
Business-Market Combinations
I2M
M2O
O2C
Our Behaviors at the Core of Our
Culture
The spirit in which we operate will drive our success

4. 4 Confidential
IT Transformation - where are we heading?
Business Growth
& Flexibility
Accelerated IT
E2E Business
Transformation
IT as a fundamental enabler for Growth
Customer Centricity Agile Business Processes

5. 5 Confidential
Where are we heading?
Measure your health
Track your progress
Motivate to remain engaged
Active Health
Management
From

6. 6 Confidential
Why was the transformation needed?
Operating Model
Complexity
Costs
1
2
3

7. 7 Confidential
• An engaged Executive Committee
• Focused IT Leadership
• IT Transformation as integral part of
Accelerate! E2E
• Business cases and resourced to win
• Work to low cost countries,
outsourcing
• Standard IT solutions, drastically
reducing number of systems
What is key to our success?
The spirit in which we operate will drive our success
What are we doing?

8. 8 Confidential
How are we transforming over time?
2014+2012 - 20132011
Robust
Portfolio
Management
1
Lean Operating Model
2
Optimized Sourcing
3
Overhaul and
simplification of
IT Landscape
4
The 4 Transformation Initiatives
Preparation
E2E Transformation
Approach
Define how to
win
Design
highways to
the market
Make the
change
happen

9. 9 Confidential
Demand and
Portfolio Management
Optimized Sourcing
Lean Operating Model
E2E Landscape
Simplification
Capabilities
Portfolio management
Resource to win
Philips lean IT design
E2E training
Empowerment
Strict rules on hardware
provisioning
Leader-led with IT Talents
and change ambassadors
Supplier relationships
Roadmap execution
How are we driving change?
Focus on culture and behaviors, capabilities and empowerment
1
2
3
4
Culture and
behaviors
Peer relationships
Established taskforces
Culture of collaboration
Training & coaching

10. 10 Confidential
How are we communicating?
Clear communication roadmap, leveraging multiple communication channels

11. 11 Confidential
Low RiskMed RiskHigh Risk
Performance and Growth Culture Employee Engagement
Sense of Urgency Change Readiness
How are we measuring progress?
Leader-led approach with change readiness surveys to track progress

12. 12 Confidential
Key Takeaways
What is required from the CIO to be(come) a successful transformation leader?
Change your mindset!
• Lead the way.
• Drive execution.
• Change behaviors.

13. 13 Confidential