1. COVER LETTER
Dear Addressee:
I have sent my cv to your company as I feel I am the ideal candidate for the job
if you seek someone that is hard working, self-motivated and self-driven I would be the right
candidate for your company.
I have enough experience in the call center environment especially in the insurance industry so I
know how to work under difficult and pressured environments I have obtained 30 FAIS credits
aswell as passed my regulatory exam at the workers academy which is situated in Randburg
(Johannesburg) and I have 7 years call center experience.
As you can go through my CV and go through my skills and experience if it matches the
Qualifications you seek in your ideal candidate then I would like to schedule an interview at a
mutually convenient time. I look forward to speaking with you and thank you for your
consideration.
Sincerely
Candice Genine Elize Carpede
PERSONAL DETAILS
SURNAME Carpede
NAME Candice Genine Elize
DATE OF BIRTH 1985/02/16
IDENTITY NUMBER 850216 0257 08 2
GENDER Female
MARITAIL STATUS Single
DEPENDENTS 1
NATIONALITY South African
LANGUAGES English and Afrikaans
HEALTH Excellent
DRIVERS LICENSE Learners code8- Busy with license
(Own Vehicle)
CANDICE GENINE ELIZE CARPEDE
Email:
candice007car@gmail.com
Cell: 062 132 4265

2. EDUCATION
NAME OF INSTATUTION :Sir John Adamson High School
YEAR :2004
HIGHEST STANDARD PASSED :Matric
NAME OF INSTATUTION :Hava Tech
YEAR :2006
COURSE :Office Administration
NAME OF INSTATUTION :Workers Academy
YEAR :2011
FAIZ CREDITS :30 CREDITS RE 1
WORK EXPERIENCE
NAME OF COMPANY CLICKS – AUCKLAND PARK
PERIOD September 2004– February 2005
POSITION Cashier
REFERENCES Mrs. Wassilla Begg
079 894-3982
NAME OF COMPANY Matlojone Staffing Services
(Recruitment Agency Multichoice)
PERIOD March 2005 –June 2006
POSITION General Office admin
REFERENCES Gertrude Roux
082 579 9729
011 684 2860
NAME OF COMPANY LG ELECTRONICS SA (PTY) LTD
PERIOD August 2006 – January 2007
POSITION General Admin
REFERENCES Mrs. I. M Vermeulen
082 783 7218
NAME OF COMPANY MBD ATTORNEYS
PERIOD March 2007– September 2007
POSITION Debt collector
REFERENCES Ike Shinners (manager)
083 471 4821

3. WORK EXPERIENCE
NAME OF COMPANY O’Keeffe’s and Swartz
PERIOD September 2007– November 2011
POSITION Sales consultant. selling short-term
Insurance eg. death, accidental and
Natural causes, hospital, disability for
Absa bank, std bank, FNB, RCS, Nedic,
Nedbank, hollard, Mutual & fedral,
Chartis
TARGETS obtain sales target of 15 sales per day
(depending on campaign dialed) in
order to reach monthly target of R45000
per month in order to grade at a
executive level
Working on system
Data Capturing of all sales
Maintaining daily KPA’s
Maintaining Call quality
REFERENCES Clearisa Ferris (manager)
0825615822
NAME OF COMPANY Sizanane consultants
PERIOD November 2011– May 2011
POSITION Sales consultant selling Kaizer Chiefs
funeral + hospital policies underwritten
by Hollard life
TARGETS obtain sales target of 10 sales per day
in order to make monthly target
Of 200 sales per month
Data Capturing of all sales
Maintaining daily KPA’s
Maintaining Call quality
REFERENCES Robin Thomas (TeamLeader)
0763377242
NAME OF COMPANY :Edcon
PERIOD :16 July 2012– to Date
POSITION :Data Capturer (HR Learning Dep)
REFERENCES :Alicia Oerson (line Manager)
083 234 7212

4. NAME OF COMPANY MIWAY
PERIOD MARCH 2013– FEBUARY 2014
POSITION Sales consultant. selling short-term
Insurance eg. Vehicle, household and
contents
TARGETS obtain sales target of 4 sales per day
(depending on campaign dialed) in
order to reach monthly targets
Working on system
Data Capturing of all sales
Maintaining daily KPA’s
Maintaining Call quality
REFERENCES HR DEPARTMENT
0860646464
NAME OF COMPANY Nedbank Insurance
PERIOD July 2014– TO DATE
POSITION Sales consultant. selling short-term
Personalise Insurance eg. Vehicle,
household and contents
TARGETS obtain sales target of 6 sales per day
Working on the My cover Policies as
well as Home Owners cover in order to
reach monthly targets.
Working on Websure system as well as
the TCS bancs system.
Data Capturing of all sales
Maintaining daily KPA’s
Maintaining Call quality
Took up responsibility to maintain all
policies sold for three months, until
allocated to the internal brokers
maintaining consisted of, Refunds, New
adjustments to policies, cancellations
Also maintained and assisted the
internal Brokers with issuing all the
estate late policies
REFERENCES Isabelle Le Grange
0116677478