2. What are good
communication skills?
Good communication skills are the abilities
that assist you to become effective at sharing
information with others.
3.
4. The importance of good communication skills
1. Creates better relationships
If you listen carefully to your associates or loved ones and give a good feedback,
they will also feel heard. They would not have trouble expressing their concerns
and it will be the healthiest relationship you can ever have.
2.Provides clarity
Being clear about your message is absolutely necessary while running a business.
The easier and better your employees and colleagues understand your message,
the more successful your business would be.
5. 3. Building trust
Effective communication helps develop trust with others. Since you can listen to
others and understand where they are coming for, they would value your opinion
more.
4.Prevents or resolves problems
An effective commminicator knows how important it is to prevent or resolve
conflicts. Good communication is a foundation for developing a long term
relationship, business and otherwise.
6. You need to know how to communicate effectively
to all your team members, stakeholders and
potential stakeholders that touch the business.
Remember, a successful business is not built by one
person but a strong team. So learn the art of
developing good communication skills for building
a billion dollar business.
7.
8.
9. Others Communication Barriers
1) Lack of planning
2) Badly expressed messages
3) Faulty translations
4) Unclarified assumptions
5) Semantic distortion (Sign/Symbols)
6) Loss by transmission and poor retention
7) Communication barriers in the international environment
8) Inattention and premature evaluation
9) Impersonal communication
10) Insufficient adjustment period
11) Information overload
12) Distrust of communicator
10. Gateways to Effective Communication
• Making a plan to achieve the intended end
• Should avoid unnecessary technical jargon
• Other people should be consulted
• Communicate something that is of value to the other party
• Tone of voice
• Choice of language
• What and how it is said
• Feedback
• Clarity in communication
• Listening
11. The 7 C’s of good communication skills
1) Clear– The message should be clear. If what you are saying is not clear to
the other person, it would just waste both of your time.
2) Concise– Keep it short, effective and efficient.
3) Correct– The shared information needs to be factually and grammatically
correct.
4) Complete– Nobody trusts and likes someone known for providing
incomplete information.
5) Courteous– Respect and appreciate your audience for giving a part of
their valuable time.
6) Coherent– The message should structured properly so that it can be
understood easily.
7) Concrete– It should be genuine with facts.
12.
13. A good leader is the one
who can effectively and
efficiently communicate.
14. Zoho Show
To create beautiful presentations, download Zoho Show from Play Store https://zoho.to/cy7
Fundamentals of Communication .pdf
(This PDF has been generated using Zoho Show)
