In the business world, communication is key to success. This includes being able to communicate effectively in a variety of situations. Effective communication is often the difference between success and failure when it comes to building relationships and making deals. To communicate well, you need to be aware of your audience. You also need to consider your choice of words and tone. And you need to remember that communication involves both what you say and what people hear. What you think you said may be different from what people heard. The 7Cs of Communication forms an acronym that helps us to focus on the major points we need to consider when we communicate. The seven Cs are: clear, correct, complete, concrete, courteous, coherent, and concise.