Better Communication Needed

1. +
How to Make a Better Communication
Song, Ko-Eun

2. In every society, almost every work require us to have good
communication skills
Communication is one of the main ingredients for corporate success

3. Communication: channels
▸ Face-to-face meetings
▸ Email
▸ Online discussions
▸ Written letters
▸ Telephone
▸ Voice mail

4. How to Make a Better Communication
Effective Communication Skills
1. Emotional Intelligence
2. Cohesion and Clarity
3. Friendliness
4. Confidence
5. Empathy
6. Respect
7. Listening
8. Open-Mindedness
9. Tone of Voice
10. Asking Good Questions

5. The Importance of Communication Skills in the Workplace
Communication skills are essential no matter which person you meet or what job
you work in.
When there is a breakdown in communications, often efficiency, morale and
objectives can all suffer.

7. Communication Skills
The Top 10 Communication Skills
1. Emotional Intelligence
Self-awareness
Self-management
Social awareness
Relationship management

9. Communication Skills
The Top 10 Communication Skills
2. Cohesion and Clarity
Have in mind what the purpose of the communication is and what
information you hope to obtain as a result.
Lack of clarity and cohesion can result in poor decisions and confusion.

11. Communication Skills
The Top 10 Communication Skills
3. Friendliness
A friendly tone will encourage others to communicate with you.

13. Communication Skills
The Top 10 Communication Skills
4. Confidence
Demonstrating confidence will give people faith in your abilities to deliver
what they need, and that you will follow through with what you have
promised.

14. Communication Skills
The Top 10 Communication Skills
5. Empathy
Even if you have disagreements with your colleagues or partners, their
point of view should be considered and respected.

16. Communication Skills
The Top 10 Communication Skills
6. Respect
If you respect the ideas and opinions of others, they will be more likely to
communicate with you.

18. Communication Skills
The Top 10 Communication Skills
7. Listening
Take the time to listen to what the other person is saying and practice
active listening.

20. Communication Skills
The Top 10 Communication Skills
8. Open-Mindedness
If you disagree with the people you are speaking to, try to reach a middle
ground that benefits all parties.
Approaching a discussion with an open mind is more likely to result in a
successful outcome.

22. Communication Skills
The Top 10 Communication Skills
9. Tone of Voice
The tone of your voice will include the level of emotion that you use, the
volume you use and the level of communication you choose.

23. Communication Skills
The Top 10 Communication Skills
10. Asking Good Questions
Good questions can help conversations flow and improve the outcome.

24. During the conversation, include a mixture of questions including
clarification, ‘what if’ scenarios and open-ended questions to make sure
that you achieve what you set out to do at the beginning of the call or
conversation.
It is likely that you will need to show evidence of your own communication
skills during a competency-based interview.
Questions you may be asked include:
"Give an example of how you dealt with a difficult or sensitive situation
that required extensive communication."
"Give me an example of how you dealt with a difficult customer at work."
"Tell me about a time when you had to explain an issue or process to a
colleague (or colleagues) at work."
"Tell me about a time when you taught someone else something."
"How do you explain things to other people?"
Which Jobs Require Communication Skills?
Almost every occupation requires strong communication skills in one way
or another.

26. Try to make your answers as benefits-focused as possible.

27. Good Small talk makes Big successful Result

28. Small talk might appear to be inconsequential and unimportant,
but it's actually vital across all types of industries, businesses and networks.
It helps to form a social cohesion that makes interaction possible and
builds trust.

29. What Is Small Talk?
It’s a friendly dialogue about a common topic, such as the weather.
Small talk is vital for situations where silence would be awkward and
uncomfortable, but where in-depth and personal conversations would be
inappropriate.

31. Why Are these Skills Essential?
Small talk allows people to communicate in a friendly way without
inadvertently offending anyone or getting too personal.
Soft skills like these are often assessed at interview stage, and failure to
demonstrate them could result in the job being offered to someone else.

32. References
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https://ibuzzle.com/workplace-communication-skills/amp
https://www.wikijob.co.uk/content/interview-advice/competencies/communication