1. Bridgette-Marie Laramore
1004 Hunt Club Circle – Panama City Beach, FL 32407
850-250-6101, Mariebebedz@yahoo.com
MEDICAL OFFICE ASSISTANT-OPTOMETRY TECHNICIAN
Dedicated, dynamic and highly-motivated professional with more than 10 Years’ Experience
in Customer service and support. 4 Years of IT/Tech problem solving and critical thinking
training, and over 2 years’ Medical office experience. in diverse healthcare settings. Highly
skilled in handling administrative duties; filing, records keeping, Insurance verification, Rx
verifications and data entry. Highly skilled in fitting patients with spectacles and contact
lenses and instructing patients to use them. In-depth knowledge of using and maintaining
ophthalmic and testing equipment.
AREAS OF EXPERTISE
Clinical Medical Administrative
● Topcon Fundus photography ● Patient Intake ● Triage
● Auto Refraction ● Vital Signs ● Medical Coding
● Visual Field Confrontational &
Auto Oculus Field.
● Administering ophthalmic
drops
● Insurance Claims &
Verification
● IOP ● Dilation ● Collections
● Visual Acuity ● Infection Control ● Accounts Receivable
PROFESSIONAL EXPERIENCE
Emerald Coast Optometry – Panama City Beach, FL Dec 2015 – Present
Optical Tech
• Perform general and specific administrative duties: Invoice reconciliation, Accounts
receivable, Ordering and Inventory, patient intake and Insurance verification.
• Schedule appointments for patients and Doctors.
• Clean and sterilize medical equipment
• Administer Ophthalmic Drops in accordance to the doctor’s orders as well as handle Dr.
sample inventory and ordering.
• Building rapport with CL Reps and warehouse in order to handle all Trial inventory and
Patient Orders.
• Operate medical equipment such as Topcon machines to assist the doctor
Assist clients with insertion, removal and care of contact lenses
· Assist clients to select frames that are appropriate for them and in t he preferred style and
color they want
· Use measuring devices to take client measurements including bridge and eye sizes, vertex
distance, papillary distance, temple length, optical eye centers for sizes for eyeglasses
· Coordinate frames and eye measurements to the optical prescription
· Prepare work orders to the optical laboratory that relate to the grinding and mounting of
lenses in the chosen frames
· Verify finished lens spectacles match the optical prescription and order placed
· Make adjustments to frame and lens position to fit a client’s facial structure; shape or

2. reshape frames by heating, shaping or bending plastic and metal frames
· Arrange and maintain optical merchandise displays
· Use lensometry or lens analyzers to determine current lens prescriptions for clients
· Advise clients on the correct procedures for wearing eyeglass and caring for them.
· Maintain records of client prescriptions, payments and work orders sent to the laboratory
· Verification of prescriptions with the examining ophthalmologist
· Make recommendations for specific types of lenses, lens coatings and frames according to
the client’s needs
· Place orders and purchase frames and lenses for the inventory
· Sell contact lenses, spectacles, sunglasses, cleaning kits and other products related to the
eyes
· Repair damaged frames for clients
· Handle administrative duties
Sprint Nextel Corp. – Panama City Beach, FL 2011 – Dec 2015
Business/Enterprise Service Agent/ IT Support
• Quickly and effectively solve customer issues and challenges.
• Support and supervise daily floor management functions. Provide customer service and
support in IT.
• Handle sensitive and escalated customer situations. Manage all KPI in performance based
environment.
• provide discrete customer service functions to enterprise and federal/government
accounts while complying with strict FCC and HIPPA guidelines.
• Provide peer to peer agent training and mentorship.
Sacramento City Unified School District – Sacramento, CA. 2009 – Dec 2011
Office Tech/ClerkII
California Loan Services – Roseville, CA. 2005 – Dec 2009
Office Manager/Loan Processor
EDUCATION
Inter-Coast College- NCLB Certified
American River College Sacrament, CA. - 2005
Visions in Education- High School Diploma – 2001
ADDITIONAL CAPABILITIES
• Patients’ appointments, Insurance verification, Triage.
• Medical terminology
• Multitasking
• Computer: MS Office Applications, Internet, Email, REVHR, ICare, CISCO, Tab,
Lotus/outlook, Quickbooks/ACT, and Vetted and cleared to work with Government and
Federal sensitive information and accounts.
• Typing Speed: 60 WPM
Ability to excel in a fast-paced environment demanding strong organizational, technical, and
interpersonal skills. Lead by example to make ethical competent business decisions. Ability to train
motivate and supervise new employees. Grasp new ideas and integrate them into the desired results.