1. BRIANNA DALE
11711 Silver Horse San Antonio, TX 78254
Contact: 816-616-2802 | brianna.dale@park.edu
Objective: Hard working, adaptive andhighenergycustomerservicespecialistwithproven
organizational skillsandabilitytograspfaston learninganew challenge seekingtoapplymyabilitiesto
the position of customerservice.
Experience
Oct 2015 – Present WellsFargoBank, SanAntonio,TX
Job Title: Phone Banker
Duties:Customerservice,servicingpersonalbankaccounts,sales,claims
Jul 2015 –Sept 2015 New Horizon Computer Learning Center, San Antonio, TX
Job Title: Sales Order Process
Duties: Process Sales Orders, Data Entry
Oct 2014 – June 2015 UGA Finance, Kansas City, MO
Job Title: Consumer Help Desk – The communications team is the first
response team that contacts consumer about a signed contract or claims that
need to be disputed for service.
Duties: Third party billing services, data and invoice entry, inbound and outbound
calls, resolution case workers on disputes from consumers, sales, insurance
processor, accounts receivable, collections, claim orders, customer service
Aug 2013 - Sep2014 Amerisouce Bergen, KansasCity,MO.
Job Title: Warehouse Associate-(Seasonal Temp)
Duties:Manual Pick,Operate a RF, verifiedmerchandise
Apr 2013 – July 2013 WaechterbachUSA, KansasCity,MO.
Job Title:InternetSpecialist-INTERN forsummer
Duties:Contractedfor90 days,invoice, dataentry, outboundandinboundcalls,
monitorsocial media,operate building websites, filing,answerphones, sales,
customerservice,make inboundandoutboundcalls,publicrelationsspecialist
Sep 2012 – Jun 2013 Pro Athlete, KansasCity,MO.
Job Title:Warehouse Associate (Seasonal)

2. Duties:Contracted forBaseball Season(9months),Pull ordersandequipment
for customers,Invoice,DataEntry
July 2008 –Sept 2012 ADT SecurityServices, KansasCity,MO
Job Title:Customer Service/Dispatcher
Duties:Salesassistwithhome security
Education
-High School Diploma from Park Hill High School
-August2008- Present Park University, Parkville,MO.Bachelorof Arts:Communications-Public
Relations emphasizesonPublicrelations
-Volunteered at North Kansas City Hospital 2007 -2011
Skills
- Strongabilitytoadapt to any environment
-Goal orientedanddriventosucceedandovercome a challenginggoal
-Adaptable tolearnnew databasis
-Organized
-Able tomultitaskata reasonable time manner
-ComputerLiterate:MicrosoftOffice,Excel Certified,Social Media
-Sales
-Able totake inboundandoutboundcalls
-Self Driven