1. MA R I A N A D E MO U R A
776 Hill Farm Road mdemoura@optonline.net
Fairfield, CT 06824 Cell: 203.218.0859 or Home: 203.259.7919
SEN I O R FI N AN C I AL A C C O UN T I N G MAN AG EM EN T LEAD ER
FI N A N C I A L AN A L YS I S |O P E R A TI O N S | REPORTING & COMPLIANCE | PROCESS IMPROVEMENTS
Results-oriented and multi-faceted senior financial management professional with proven experience in
leadership of accounting and finance with expertise in portfolio management over $6 Billion, budgeting, general
ledger, audit, and financial reporting. Resourceful and decisive leader with demonstrated success in training and
development of top-performing teams in a cohesive and productive environment. Excels as Change Agent and
Project Leader for implementation of process improvements to enhance operational efficiency with facilitation of
a smooth transition and systems integration. Collaborative and adaptable with excellent communication and
interpersonal abilities to build rapport with clients, staff, and other key stakeholders, resolve issues, while
ensuring positive internal and external service excellence and operational efficiency.
AREAS OF EXPERTISE
Financial/Accounting Management ▪ Financial Reporting ▪ Project Management
Staff Supervision/Training/Performance Management ▪ Change Management
Budget Planning/Cost Controls ▪ Sales & Service ▪ Funds Settlement ▪ Cash Management
Regulatory Reporting ▪ Data Research/Analysis ▪ General Ledger ▪ Operations Integration
Third Party Vendor Management ▪ Complex Problem Solving ▪ Loan Accounting
Credit Card Accounting ▪ Client Relations/Service ▪ Report Documentation
Technical Proficiency:
Microsoft Office Suite; Hyperion Essbase; Oracle; CheckFree Reconciliation System; TM1
PROFESSIONAL EXPERIENCE
Citizens Financial Group, NA – Bridgeport, CT March 2005 - Present
Vice President / Senior Financial Manager (June 2013 – Present)
 Provide direction and leadership for budget, forecast, financial analysis and accurate reporting of
financial results for high growth $150MM commercial credit card portfolio.
Key Achievements:
 Develop opportunities for portfolio growth; identify obstacles, and mitigate risks to successfully grow
new business, while ensuring regulatory compliance and audit requirements are met.
 Liaison and Project Lead with business partners to create profitability and pricing analysis to ensure
project completion of deliverables to senior management.
 Ensure timely and accurate financial results with integration in bank reporting systems.
Vice President – Loan Accounting Manager (August 2010 – June 2013)
 Directed the bank’s credit card, student loan and Home Equity portfolios with oversight of general ledger
records and reconciliations, daily operations and projects to implement new processes.
Key Achievements:
 Ensured timely and accurate reporting of funds settlement with excellent management of third party
vendors including MasterCard, Visa, Payment Vendors, Department of Education, and Loan Servicing
Institutions.

2. M A R I A N A D E M O U R A P A G E 2
Vice President – Loan Accounting Manager - Continued
 Project Leader for smooth transition and successful integration of new products, services, financial or
regulatory reporting changes into accounting operations.
 Provided direction to staff in data research and analysis to ensure accuracy in estimations and
calculations used that affect financial statements.
 Selected and successfully completed the Emerging Leaders Development Program.
Vice President / Credit Card Accounting Manager (March 2005 – August 2010)
 Oversaw and led general ledger recording, reconciliation and regulatory reporting for the bank’s credit
card portfolios, including joint ventures.
Key Achievements:
 Project Leader for key projects for offshoring, portfolio loan sales, and accounting changes.
 Key Participant in general ledger conversion to Oracle and recon system conversion to Frontier.
 Provided leadership for joint venture to introduce new accounting processes to launch a gift card
portfolio.
 Received multiple Excellence Awards.
OTHER PROFESSIONAL EXPERIENCE
 People’s Bank, Bridgeport, CT February 1987 – March 2005
o Customer Service Manager/Assistant Vice President (September 2002 – March 2005)
o Group Manager/Assistant Vice President (October 1999 – September 2002)
o Financial Manager – Credit Card Accounting (October 1996 – October 1999)
o Assistant Manager (March 1994 – October 1996)
o Teller Supervisor (September 1992 – March 1994)
o Teller (February 1987 – September 1992)
EDUCATION
 Sacred Heart University, Fairfield, CT – Bachelor of Science, Finance, May 1992
o Academic Scholarship Award