1. 5900 SkyPointDr.
Las Vegas,NV 89130
BR A N D O N R.
MA XF I EL D
(702) 807-3277
Maxfield405@gmail.com
Objective
I am seeking a position where I can utilize my drive, personality and research skills to formulate direct
marketing strategies aimed to improve the relationship for existing, new and potential customers.
EMPLOYMENT
Territory Coordinator Kinetic Concepts Inc. August 2014-Present
 DevelopingandmanagingrelationshipswithDischargePlanners,Case Managers,andothersinvolvedinthe
VACTherapytransitionprocess.
 Communicatingwithcustomerpersonnel andeducatingthemonthe VACauthorizationprocess.
 Proactivelymanagingthe transitionprocessinaHIPAA-compliantmanner,includingpaperworkand
coordinationwithAcelityadministrativesupport.
 Recoveringlostassetsandhandlinginventorymanagement.
 Supportstrategicaccount plansbyprovidingnecessaryservice levelsatvariousaccounts
ClaimsService Associate CSAA Insurance Group October 2013
 Reviewclaimspresentedby individualsandbusinessesforautomobile andpropertylosses.
 Determine the appropriateapplicationof coverage foraclientutilizingpolicyguidelines.
 Investigate anddetermineliabilityforsingleandmulti-caraccidents.
 Collectrecordedstatements fromclaimantsandwitnesses.
 Utilize comprehensive claimsdatabasesandsystemsforclaimsprocessingandinvestigation.
 Answerincomingcallstothe claimscenter tohandle the needorredirecttothe properdepartment.
 Communicate withclaimantsviaemailandtextina professional andtimelymanner.
 Promptlyaddressall claiminquiriesfrom claimantsinaprofessionalmanner.
Marketing Coordinator Zenith Elements Inc. August 2013
 Promote,inform,andsell productsforthirdpartiesinroadshow style campaignstomaximizebrand
exposure.
 Drive salesthroughthe use of road showsand campaignevents.
Service Representative One Life Fitness Spring 2013
 Directpotential andcurrentclientele toappropriate salesrepresentative.
 Thinkcriticallytoresolve uniqueissuesassociatedwithclientsaccount.
 Collectandprocesssensitive financial informationregardingbilling.
MembershipService
Representative
Old DominionStudent Recreation Center Fall 2012
 Assistandverify students,faculty/staff orientationandmembershipsusingthe biometricsystem.
 Assistandverifymembershipserviceswiththe mostcurrentandaccurate membershipinformation.
 Provide exceptional customerservice byfacilitatingappropriate informationthroughpropertelephone
protocol.
MechanicsAssistant Langley-Eustis Joint Base Summer 2011
 Inspect,service,andrentoutdoorequipment,boatsandrecreationvehicles.
 Operate heavymachineryandlarge vehiclestoprepare venueforconventions.
 Performgeneral upkeepof facilityandcampsites.

2. EDUCATION
Norfolk,Va Old Dominion University
 Bachelorof Science inBusinessAdministrationwithadouble majorinMarketingandBusinessAnalytics.
 Concentration inMarketing.
 Dean’slist- Fall 2009, Spring2010, Summer2012.
 Marching Monarchs TrumpetSectionleader- Responsible forsupervisingOldDominionUniversitytrumpet
section,consistingof 25 members.
RELEVANT COURSES
 ManagementScience,SpreadsheetModelingandAnalysis,Statistical DataAnalysis,MarketingResearch