1. NICHOLAS HEMBROFF
35 HillcrestSt. SW,Airdrie T4B 0Y5 H:403-980-6343 C:403-554-9476 nickhembroff@hotmail.com
Summary
AccountManager focusedonmaximizingsalesbymanagingall accountssystematicallyand logically.
Believesconsistencyanddedicationbuildthe mostsuccessfulbusinesspartnerships.
Highlights
Strategicaccount development
Team buildingexpertise
Prospectingandcoldcalling
Provensalestrackrecord
SkilledinMSOffice
Producttrainingandplacement
Exceptional customerservice skills
Upsellingandconsultative selling
Strongdeal closer
Revenue generation
Skilledmulti-tasker
Customeroriented
Experience
05/2011 to 12/2015 Branch Manager – Crowfoot– Car and Truck Divisions
Enterprise Rent a Car – Calgary,Alberta
Collaboratedwithotheraccountmanagerstoprepare anddeliver
performance updatesandquarterlybusinessreviews.
Consistentlysecurednew accounts,resultinginan18% increase inyearover
yearrevenue.
Developedandexecutedannual salesplansand strategiesforNorthwest
territory whichresultedinanincrease inrevenueby$1.4 milliondollarsyear
overyear.
Documentedall marketingactivityusingin-house CRMsoftware.
Addeda 2nd
divisionEnterprise Commercial Truck.
Transactionand revenue growthmade itpossible tomove the branchto a
location6 timesinsize.
Workedwithoperationsteamtoprojectmanage designandconstructionof
newlocationincludingorganizationof trades.
Managed a staff of 14-17 people dependingontime of year.
Developedaplanto obtainandkeeptalentedmanagementtraineeswhich
resultedin25% lessturnover.
04/2008 to 05/2011 Branch Manager – Northland
Enterprise Rent a Car – Calgary,Alberta
Createda culture of growthresultinginthe branchdoublinginsize within
firstyear.Won the growthaward 2009 – 97.5% growthyearoveryear.
SignedRFP’swithtwodealershipsresultinginincreasedfleetbuysaswell as
beinginvitedtomove the branchfroma rentedoffice toa standalone
branch.
Streamlinedoperationsallowingthe branchto double numberof
transactions.
2. Workedwithlandlordandoperationsteamtohave new locationplanned
out andlease agreementnegotiated.
10/2006 to 04/2008 Assistant Manager – 4th
Avenue location
Enterprise Rent a Car – Calgary,Alberta
Grewtransactionand revenue volumetoa pointthatthe branch was able to
opensevendaysa weekresultinginbetterservice,availability,andaccess
for customers.
Marketedto O&G and service companiestofindwaystobetterservice them
as well asfindnew accountson a continual basis.
Setup delivery of vehiclestocorporate accountssavingaccountstime and
creatingbetterbrandloyaltyandincreasing customersatisfactionlevels.
Workedwithhotelsinthe areato be theirfirstcall forall clientslookingfor
transportation.
Mentoredmultiplemanagementtraineesthroughon-boarding,training
assignments,andsales,all the waytoassistantmanagerinterviews.
01/2006 to 10/2006 Assistant Manager – Bowness
Enterprise Rent a Car – Calgary,Alberta
Workedwithbody-shopstosecure consistentworkflow referralstomy
location.
Createda systemtocapture insurance bill toinformationinadvance of
rental needstoputcustomersat ease that there wouldbe nosurprises.
Marketingeffortstothe Universityof Calgaryresultedinthe creationof
multiple corporate accountsbeingsignedtovaryingdepartments.
Was awardedforgrowth at Elite Dinnerforassistantmanagerwithhighest
fleetandrevenue growthof 67% year overyear.
05/2005 to 01/2006 ManagementTrainee
Enterprise Rent a Car – Calgary,Alberta
Was invitedtoElite dinner6out of my first9 monthsfor havingtop5 sales
on Albertamatrix.
Finishedall assignmentsearlyallowingme towrite myRSET (rental skills
evaluationtest) earlyat2 ½ months.
Was able to interviewforthe MQI (managementqualificationinterview) at6
monthsdue to salesnumbers,marketingefforts,andleadership.
CompletedEnterprise’sinternationallyrecognizedtrainingprogramcreated
inSt. Louis,Missouri.
Education
2005
2001
Bachelor of Arts: Economics
UniversityofCalgary – Calgary,Alberta
Certificate:Arts and Science
Mount Royal College – Calgary, Alberta