1. Brandon Ahler
Address: 460 Central Avenue, Dubuque, IA 52001 | Phone: (262)348-8221 | Email: Ahler.Brandon@gmail.com
Education
Univ. of Pennsylvania* – Philadelphia, PA
Sept. 2007 – May 2010 | GPA: 3.27/4.0
Concentration: Operation/Information Management,
Negotiations
Minor: Classical studies, focus on Greek culture
*Wharton School of Business – ranked#1undergraduate business
school by Forbes andUSNews & Report College rankings
Skills & Certifications
Computer/Technical: MS Office Expert (Excel VBA
coding, Access SQL queries, PowerPoint, Word,
Outlook knowledge), Adobe Design Suite
Communication: Professional writing and speaking
courses from college (negotiation skills)
Certifications: Working towards Certified Professional
Disability Management (CPDM), MS professional,
zipline safety and handling
Experience/Work History
Sedgwick CMS | Dubuque, IA
June, 2015 – Current – Disability Representative, Sr.
 Handle high level, more complex claims to determine disability status and benefits
 Begin to train and mentor new representatives on process and policy – become “go to rep” for management
November, 2014 – Disability Representative I
 Implement new program for paid bonding – ensure policy, payment and process are all correct
 Start processing simple surgery and pregnancy claims
 Ensure timely and accurate communications provided to client, employee and doctorsimultaneously
November, 2013 – Leave of Absence Representative II
 Increase claim load and begin to cross-train for disability claims
July, 2013 – Leave of Absence Representative I
 Begin processing own claim load – start to make decisions on claims and benefits
May, 2012 – Service Center Representative (SCR)
 Anticipate high volume of incoming calls to answer customer’s inquiries on 22 different clients
 Train and mentor new hires and ensure proper processes are followed and maintained
 Received SCR of the month and Values in Action awards in first month of implementation
Skyline Zip Tours | Dubuque, IA
April, 2013 - June, 2013
 Ensure proper safety requirements followed to make sure all guests were safely able to navigate course
 Provide educational and historical facts about location of tour and entertainment for guests
Professional Internships
Liberty Mutual Agency Companies
May, 2008 – August,2008
I was responsible for working on competitor business
offerings and present offerings on how to keep Liberty
Mutual competitive with others in the market.
Freddie Mac
May, 2009 – August,2009
I was responsible for performing employee forecasting
studies to determine future hiring costs through Excel
VBA coding and data processing