1. Ben Safratowich
(651) 503-7159
Ben.Safratowich@gmail.com
— SUMMARY —
Adaptable Business Analyst with over three years experience in compensation system implementation, maintenance and
reporting. Strengths include relationship-building, communication, creative problem solving, attention to detail, and follow-
through. Excels with ERP set up and implementation, end user documentation, and multi-tasking.
— QUALIFICATIONS —
Requirements Elicitation and Documentation Project Scope Management
Financial and Data Analysis Relationship Building and Maintenance
System Administration Change/Issue/Risk Management
Written and Verbal Communication Quality Assurance Testing
Report Design/Development/Delivery End User and Support Documentation
Scheduled and Ad-Hoc Reporting Change Request Management
Meeting Coordination and Presentation SQL Script Manipulation
— EXPERIENCE —
Business Analyst Genesis10 / 3M June 2008 - February 2012
Lead Business Analyst on 3M-wide project migrating sales incentive compensation calculation, payment and reporting
processes from multiple legacy systems into Oracle Incentive Compensation (OIC). The project scope covered over 2,000
sales representatives across more than 30 divisions represented by over 80 compensation plans.
Analysis of sales force compensation plans, design, and creation of compensation plans within centralized system
Elicitation of corporate and divisional level reporting requirements
Design, development, and delivery of monthly, quarterly, annual and ad hoc reports
Training and support to new users
Creation of end user instruction manual
Multi-level and multi-view documentation of various aspects of project
Liaison between business end users and technical team
Financial Aid Administrator Argosy University March 2004 – November 2007
Administration of federal and state financial aid funds
Counsel students and families on financial aid resources
Provide estimates of expenses for program of study and aid available to students for that program
Co-lead “Connections”, a campus-wide team-building initiative
Scheduled multiple campus-wide seminars and meetings
Trained admissions directors and counselors on financial aid
Education Specialist WI Department of Public Instruction November 2002 – March 2004
Counsel high school and college aged students, primarily minority students, regarding education and employability
Budget and grant management
Effective communication and relationship building with students and outside organizations
Event planning and coordination
Job skills training and assessment

2. Director, College Planning Resource CenterMarquette Bank September 2001 - April 2002
Marketed and promoted Marquette Bank and the Center to colleges and universities at conferences and school visits
Coached and counseled students on college choice and payment strategies
Delivered public presentations detailing financial resources available to students and parents
Improved client relations by promptly resolving urgent customer financial issues
Collaborated in administering efficient closure of student lending division
Financial Aid Counselor University of St. Thomas February 1999 – September 2001
Coached and counseled students and families on financial aid resources
Analyzed financial status of student / family, including the evaluation of special circumstances related to family
finances, and awarded aid accordingly
Delivered public financial presentations
Worked closely with admissions team to increase enrollment within assigned territories
Consistently received excellent annual evaluations from supervisors
Received commendation from Air Force Reserve Officer Training Corp (ROTC) for the proficient administration of
their scholarship program
Financial Aid Counselor College of St. Scholastica August 1996 – February 1999
Evaluated department operations and procedures
Developed, recommended and implemented system improvements
Coached and counseled students and families on financial aid resources, analyzing their financial status and awarded
aid accordingly
Delivered public financial presentations
Gathered, aggregated, and presented data from paper files to enrollment management software consultants
Collaborated with consultants to develop, implement, and maintain enrollment management software project
Developed and delivered financial aid presentations via PowerPoint at high schools
— EDUCATION —
Master of Business Administration, Finance
Argosy University Twin Cities, Eagan, MN
Bachelor of Applied Arts, Education
University of Minnesota Duluth, Duluth, MN