1. Professional Summary
Skills
Experience
DAVID V BOLTON
2474 Ogden, West Bloomfield, MI 48323 | (H) 248-420-9596 | dylangbolton@comcast.net
Seasoned and energetic Mortgage Banker with a solid record of achievement in loan
origination and more than 25 years of sales experience, including over seven years in a
fast-paced call center. History of exceptional client service and relationship building. Self
motivated team player, adept at devising innovative marketing strategies, prioritizing and
problem solving.
Active Listening
Persuasion
Time Management
Complex Problem Solving
Personal Service
Negotiation
05/2007 to 03/2015Executive Mortgage Banker
Quicken Loans – Detroit, MI
Converted mortgage inquiries into loan closings by utilizing a goals and needs analysis
to match the client with the best mortgage solution.
Provided world class service to all of my client's which resulted in fruitful relationships,
numerous referrals and repeat business.
Promoted to Executive Mortgage Banker in June of 2009, exceeding corporate goals for
closing revenue and earning high client satisfaction scores. Routinely closed 30-40
loans per month.
Led the company with the highest client service scores from January to June of 2014
earning a Gold Metal. Recognized in December of 2013 as a top 10 closer in a division
with over 120 Mortgage Bankers.
Selected for an Elite Team of Solutions Consultants in July 2014 based upon history of
client service, production, diverse product expertise and ability to maintain a large
number of State licenses.
As a Solutions Consultant managed a pipeline of 100 -120 suspended loans,
restructured and resold the client a mortgage program they could qualify for, ultimately
ensuring the loan would close with a satisfied client.

2. Education
01/2004 to 11/2006Sales Manager
Promoworkz LLC – Bloomfield Hills, MI
As an Account Executive, solicited new clients through networking, referrals, and a
targeted marketing program.
Created and managed corporate identity programs, apparel programs and product
packages for trade shows. Assisted in the selection of gifts and incentive awards.
As a Sales Manager, supervised a team of 6-8 sales associates; responsible for hiring ,
orientation, training, and supervision.
Provided support and coaching to continually improve performance, planned and
directed sales meetings and conducted quarterly performance reviews
Developed sales associate incentive plan which was adopted corporate-wide; increased
sales over 60% in one year. Sales team grossed $800,000 in 2005; contributed to team
performance by personally posting $110,000 in annual sales.
Jun 1988Bachelor of Arts: Psychology and Communications
Michigan State University - East Lansing, MI