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Shorten response times.
Get exponentially better results.
How can we help
you today?
My company needs help
with converting online leads
into sales.
We can definitely
help with that.
Who We Are
Artificial Intelligence Experts, Innovators and Thought Leaders
Our Team Worked Closely Together at IBM Watson
20 Years Combined as IBM Watson Product Leaders
25 Years Combined IBM Research experience
10 Years Marketing Agency experience
10 Years Startup experience
We are developers and
innovators of many
foundational technologies
for chat and voice
automated conversations
Why you need us
Online sales leads must be contacted immediately.
In fact, they demand it.
The Lead Response Management Study
The odds of qualifying a lead
decrease by 21x after five minutes
RESPONSE TIME FROM LEAD CREATION
TO LEADS THAT BECOME QUALIFIED
Any longer is a waste of valuable
digital ad spend
Return on Ad Spend (ROAS)
increases exponentially as
response times decrease
The Drift Lead Response Report
Major response delays are often the result of legacy, highly manual
practices fraught with issues including:
Insufficient automation
Difficulty prioritizing leads
Issues with routing and distribution of leads
The Short Life of Online Sales Leads
And 90% of companies don’t respond
within that critical 5 minute window
How EyeLevel helps
EyeLevel.ai is the fastest, smartest and most efficient way
to connect with leads and close sales
Automatically pre-qualify and
capture lead information
We instantly connect quality leads directly to your sales team
Instantly transfer to a sales rep,
exactly as the lead prefers:
phone, chat, video, scheduling
increasing ROAS up to 15X
Marketing Benefits
Simple to use
Agency-like onboarding and
ongoing support
Integrates with existing
tech stack
Multi-channel
Make up for lost in-person
sales
Higher close rates
Shorter sales cycles
Higher quality interactions
Self-qualification
Communicate with sales in
preferred channel
No wait time when interested
Uninterrupted experience
Sales Benefits End-user Benefits
Enhance your digital marketing channels
with our automated chat technology to
qualify and route leads
Leverage our easy to install marketing
integrations for interoperability and
transparency
Use our unique, multi-modal sales
transfers to get instant results
Rely on complimentary account support
to quickly launch pilots
Opt in to ongoing account support to
continuously improve performance
EyeLevel makes it
much easier for your
marketing team
Automatic & accurate lead
pre-qualification
Instant transfer to a live agent, eliminating
unnecessary steps and wasted time
However your leads prefer: phone, chat, or
video - giving your customers control
Faster, simpler, better ability to close sales
More engaging, satisfying customer
experience
Your marketing team
makes your sales team
more successful
How EyeLevel works
Once you create an account, EyeLevel makes it easy to build and launch automated
chats that integrate with your social advertising, like Facebook and LinkedIn. And we
offer agency style onboarding to get your campaign off the ground.
Connect your accounts for top 3rd party platforms, including Slack, Drift, Intercom
and Mailchimp, and click-to-call. These become outcomes for your leads.
The people that reach these outcomes will auto-transfer to sales teams for immediate
conversations!
segment leads based on
their answers
transfer lead information to
existing marketing pipelines
handoff “hot leads” to
sales
design and automate
conversations with
potential customers
auto create & configure
click to chat social media
campaigns
Sample EyeLevel campaign with
Facebook and Slack Integration
Connect social ad manager accounts and 3rd party platforms
FACEBOOK AND SLACK
Create your campaign flow with the Intercom transfer outcome
and publish to ad account
FACEBOOK AND SLACK
The click-to-Messenger ad is set up automatically. Just update the media and
text and launch through Ads Manager.
People that interact with the ad will transfer to Slack.
FACEBOOK AND SLACK
Live chat with Slack operatorAd to automated chat Automated chat to Slack
Click here to
watch a demo
Case Studies
OVERALL
Campaign Overview Campaign observations Campaign Results
25%
Conversion MQL to SQL
TVItaly.live
Italian Live TV Streaming Subscriptions
(4/20 - 4/30)
20%
Closed
12 hours
Account creation to campaign launch
3 campaign iterations
in 4 days
16.7x ROAS
Lead Preferred Communication
80% Chat
20% Phone
Learnings
Rapid concept testing
and ad optimization
were key
Shortest possible response
time was crucial, whether
chat or phone
Was the most successful
Facebook campaign TV Italy
had ever run
Understanding of customer
needs via pre-transfer chat
extremely beneficial
Ability to re-engage with
customers in chat meant
leads were never “lost”
OVERALL
Campaign Overview Campaign observations Campaign Results
Eargo
Inner-ear Hearing Aids
(4/20 - 4/30)
Facebook click-to-Messenger
campaign using retargeting
audience data
Chat used to pre-qualify and
categorize leads before transfer
+500% conversions
vs Eargo online channel average
The shorter the response time
after sales transfer, the higher
the conversion rate
Changed CTA from click-to-call
to click-to-chat after comments
on ad content
Learnings
Chat was the preferred
method of interaction for the
target audience, because of
hearing loss
Critical to have training for
Intercom operators responding
to leads from automated chats
Understanding of customer
needs via pre-transfer chat
extremely beneficial
Sales team mainly interacted with
qualified leads because people
self-qualified based on information
discovered during automated chat
+500%
mql to sql conversion
-25%
cost per lead
Thanks!
We hope we get to work together soon.
I’M READY! LET’S START!

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Online sales leads must be contacted immediately

  • 1. Shorten response times. Get exponentially better results.
  • 2. How can we help you today? My company needs help with converting online leads into sales. We can definitely help with that.
  • 3. Who We Are Artificial Intelligence Experts, Innovators and Thought Leaders Our Team Worked Closely Together at IBM Watson 20 Years Combined as IBM Watson Product Leaders 25 Years Combined IBM Research experience 10 Years Marketing Agency experience 10 Years Startup experience We are developers and innovators of many foundational technologies for chat and voice automated conversations
  • 5. Online sales leads must be contacted immediately. In fact, they demand it. The Lead Response Management Study The odds of qualifying a lead decrease by 21x after five minutes RESPONSE TIME FROM LEAD CREATION TO LEADS THAT BECOME QUALIFIED Any longer is a waste of valuable digital ad spend Return on Ad Spend (ROAS) increases exponentially as response times decrease
  • 6. The Drift Lead Response Report Major response delays are often the result of legacy, highly manual practices fraught with issues including: Insufficient automation Difficulty prioritizing leads Issues with routing and distribution of leads The Short Life of Online Sales Leads And 90% of companies don’t respond within that critical 5 minute window
  • 8. EyeLevel.ai is the fastest, smartest and most efficient way to connect with leads and close sales Automatically pre-qualify and capture lead information We instantly connect quality leads directly to your sales team Instantly transfer to a sales rep, exactly as the lead prefers: phone, chat, video, scheduling increasing ROAS up to 15X
  • 9. Marketing Benefits Simple to use Agency-like onboarding and ongoing support Integrates with existing tech stack Multi-channel Make up for lost in-person sales Higher close rates Shorter sales cycles Higher quality interactions Self-qualification Communicate with sales in preferred channel No wait time when interested Uninterrupted experience Sales Benefits End-user Benefits
  • 10. Enhance your digital marketing channels with our automated chat technology to qualify and route leads Leverage our easy to install marketing integrations for interoperability and transparency Use our unique, multi-modal sales transfers to get instant results Rely on complimentary account support to quickly launch pilots Opt in to ongoing account support to continuously improve performance EyeLevel makes it much easier for your marketing team
  • 11. Automatic & accurate lead pre-qualification Instant transfer to a live agent, eliminating unnecessary steps and wasted time However your leads prefer: phone, chat, or video - giving your customers control Faster, simpler, better ability to close sales More engaging, satisfying customer experience Your marketing team makes your sales team more successful
  • 13. Once you create an account, EyeLevel makes it easy to build and launch automated chats that integrate with your social advertising, like Facebook and LinkedIn. And we offer agency style onboarding to get your campaign off the ground. Connect your accounts for top 3rd party platforms, including Slack, Drift, Intercom and Mailchimp, and click-to-call. These become outcomes for your leads. The people that reach these outcomes will auto-transfer to sales teams for immediate conversations! segment leads based on their answers transfer lead information to existing marketing pipelines handoff “hot leads” to sales design and automate conversations with potential customers auto create & configure click to chat social media campaigns
  • 14. Sample EyeLevel campaign with Facebook and Slack Integration
  • 15. Connect social ad manager accounts and 3rd party platforms FACEBOOK AND SLACK
  • 16. Create your campaign flow with the Intercom transfer outcome and publish to ad account FACEBOOK AND SLACK
  • 17. The click-to-Messenger ad is set up automatically. Just update the media and text and launch through Ads Manager. People that interact with the ad will transfer to Slack. FACEBOOK AND SLACK Live chat with Slack operatorAd to automated chat Automated chat to Slack
  • 20. OVERALL Campaign Overview Campaign observations Campaign Results 25% Conversion MQL to SQL TVItaly.live Italian Live TV Streaming Subscriptions (4/20 - 4/30) 20% Closed 12 hours Account creation to campaign launch 3 campaign iterations in 4 days 16.7x ROAS Lead Preferred Communication 80% Chat 20% Phone Learnings Rapid concept testing and ad optimization were key Shortest possible response time was crucial, whether chat or phone Was the most successful Facebook campaign TV Italy had ever run Understanding of customer needs via pre-transfer chat extremely beneficial Ability to re-engage with customers in chat meant leads were never “lost”
  • 21. OVERALL Campaign Overview Campaign observations Campaign Results Eargo Inner-ear Hearing Aids (4/20 - 4/30) Facebook click-to-Messenger campaign using retargeting audience data Chat used to pre-qualify and categorize leads before transfer +500% conversions vs Eargo online channel average The shorter the response time after sales transfer, the higher the conversion rate Changed CTA from click-to-call to click-to-chat after comments on ad content Learnings Chat was the preferred method of interaction for the target audience, because of hearing loss Critical to have training for Intercom operators responding to leads from automated chats Understanding of customer needs via pre-transfer chat extremely beneficial Sales team mainly interacted with qualified leads because people self-qualified based on information discovered during automated chat +500% mql to sql conversion -25% cost per lead
  • 22. Thanks! We hope we get to work together soon. I’M READY! LET’S START!