Recipe for Success

688 views

Published on

Ido Hacohen, VP Sales & Marketing at B&L presents key factors for successful Salesfore.com deployment.

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
688
On SlideShare
0
From Embeds
0
Number of Embeds
12
Actions
Shares
0
Downloads
13
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • Define - Identify project team members that represent all affected layers of the organization
  • Recipe for Success

    1. 1. Ido Hacohen – VP of sales and Marketing Blat-Lapidot Recipe for Success
    2. 2. The Basic Elements of Success <ul><li>Define the Business need </li></ul><ul><li>Executive Sponsorship </li></ul><ul><li>Execute – getting it done! </li></ul><ul><li>Train </li></ul><ul><li>Rollout </li></ul><ul><li>Drive adoption </li></ul><ul><li>Measure </li></ul>
    3. 3. Sponsorship <ul><li>Executive sponsor from the business side! </li></ul><ul><li>Project Lead/Manager </li></ul><ul><li>Salesforce.com Admin/Guru </li></ul><ul><li>Get the users involved!!! </li></ul>
    4. 4. Execute <ul><li>What are the stages? </li></ul><ul><ul><li>Define – Success KPIs </li></ul></ul><ul><ul><li>Customize </li></ul></ul><ul><ul><li>Integrate </li></ul></ul><ul><ul><li>Develop </li></ul></ul><ul><ul><li>Add Force.com products </li></ul></ul>
    5. 5. Train <ul><li>Train the Trainer </li></ul><ul><li>Business users Training </li></ul><ul><li>Admin Training </li></ul><ul><li>Developer Training </li></ul>
    6. 6. Rollout <ul><li>Announcements </li></ul><ul><li>Generate Excitement </li></ul><ul><li>The Big Day - Rollout Party </li></ul>
    7. 7. Drive Adoption <ul><li>Position Salesforce.com as a Productivity Tool, Not a Chore </li></ul><ul><li>Conduct contests </li></ul><ul><li>On going trainings </li></ul><ul><li>Key Salesforce.com leaders </li></ul><ul><li>Internal Community </li></ul><ul><li>Keep the users informed – Newsletters, Webinars </li></ul><ul><li>Spread the Success </li></ul>
    8. 8. Measure Your Success <ul><li>Reports & Dashboards </li></ul><ul><li>Measure ROI – Quantitative </li></ul><ul><ul><li>Increase in Sales </li></ul></ul><ul><ul><li>Increase in customer satisfaction </li></ul></ul>

    ×