1. 2945 Philipp Ave. Phone: 952-403-1223
Shakopee, Minnesota 55379-4600 Email: A2johnson@comcast.net
Autumn R. Johnson, CPPM
Summary: I am a certified professional projectmanager looking for a career in projectmanagementor
technical writing.My background is vast and ranges from digital signage to annuities.Ihave over 7 years
experience in both project coordination and technical writing.My strengths are that I am dedicated,driven,
detail-oriented and organized.I learn quickly which has led me to various opportunities within a company.I
am a change-agent,passionate aboutfinding solutions thatbenefitthe internal and external customer.I
bring a positive attitude and a willingness to collaborate to the workplace.
Skills:
 Project Management
 Creative Workflow
 Quality Assurance
 Account Management/Sales
 Customer Service
 Management
 Event/Tradeshow Coordination
 Training/Coaching
 XML Coding/UXAnalysis
 Digital ContentDeployments
 Technical Writing (Standard Operating Procedures and CompanyPolicies)
 Creative Writing (Customer-facing letters,Press Releases and Touch-pointmarketing)
 Knowledgeable in systems:Lotus Notes,OnBase,IIG T& E, USPS Database,Goldmine,
ReplacementDatabase,ID3,VersatUL, Inforce Online, Legal databases,Snag-It,Sharepoint,
Dropbox, Log Me In, NetSuite, Total RestaurantManagement(TRM), Quick Canvas,Confluence,
Microsoft Word, Excel and Power Point.
Accomplishments
 Accepted to OPEX Blue Belt - White Belt Certified (Allianz’s equivalentto Six Sigma)
 Recognized via Director’s Cutfor my coordination of3 Market ConductExams.
 Recognized via Above and Beyond Awards for customer and companyimplemented ideas.
 Completed 20 required and 60 optional continuing education courses (i.e.ProjectManagement)
 Recognized as Quarterly DepartmentMember for writing/publishing 60+ companySOP’s.
Work Experience:
WAND Corporation (11-18-13 – 07-15)
WAND Corporation Creative Services Content QA Specialist (12/14 – 07/15)
WAND Corporation Creative Services Project Coordinator (04/14 - 02/15)
Digital Clinic Account Specialist (11/13 - 02/15)
(Strategic Business Unit)
 Assisted with defining creative departmentwork-flow including:template-based customer letters,
creating a QA role within department,advised on departmental need for customer content
mapping,advised on standards for writing creative projectbriefs as well as deploymentnotes.
 QA contentdeployments in software to ensure accurate set-up.
 QA contentremotely via LMI once pushed live to site to ensure customer satisfaction.
 Analyzed, tested and made numerous recommendations for UX development.
 Creative services projectmanager for Fast Casual & QSR (Quick Service Restaurants) such as
FOCUS Brands (Cinnabon,Auntie Anne’s, Carvel), Wendy’s, Texas Dairy Queen, Aramark
Business Dining (USAF-Air force, Kraft, KLA, Honda)
 Advised brands on content strategy for their digital menu board solution
 Scoped digital content projects from incoming customer requests,wrote projectbriefs,setcustomer
expectations,communicated projecttimelines,obtained customer approvals scheduled and
managed projectatall levels through the creative pipe-line.
 Acted as accountmanager,creative services projectmanager,simple technical support,marketing
manager,technical writer,sales manager,contentdeploymentspecialistand sales associate for
Digital Clinic.
 Managed 150+ customer accounts for Digital Clinic
 Managed a team of 4 employees.

2. 2945 Philipp Ave. Phone: 952-403-1223
Shakopee, Minnesota 55379-4600 Email: A2johnson@comcast.net
 Generated recurring annual sales for Digital Clinic in excess + $15,000.00.
 Generated one-time sales revenue for Digital Clinic in excess + $10,000.00.
 When Digital Clinic was sold,facilitated training/transition plan with both selling and purchasing
companypresidents.
 Coordinated 8 WAND tradeshow events.
 Tracked marketing/tradeshow expenses via Excel for ROI visibility.
RESDirect/Core Logic (06/13 – 09/13)
Customer Care Rep – Centralized Retail – ContractEmployee (Via Adecco Staffing)
 Liaison between Wells Fargo and Vendor appraisers resulting in supportofcustomer service related
calls,chats and emails.
Allianz Life Insurance Company of North America (02/07 - 08/12)
Senior Associate Policy Administration Tax (06/11 - 08/12)
Senior Associate Policy Holder Benefits (02/09 - 06/11)
Associate Policy Administration (01/08 - 02/09)
New Business Policy Administration-ContractEmployee (Via Aerotek) (02/07 - 01/08)
 Versed in Fixed and Variable Annuities
 Subjectmatter expert with both annuity taxes and disbursements
 Technical Writing
 Process Documentation
 Workload Coordination
 Project Coordination
 Member of 4 committees and spoke on their behalf
 Supervised and responsible for the results of on-boarding a leadership team of4 in India
Education:
St. Thomas University
Executive Education
Project ManagementProgram – CPPM (2015)
Inver Hills Community College
Aviation and Accounting (2 years)
Attended multiple seminars learning leadership techniques from John C.Maxwell.
References:
Dave Perrill President WAND Corporation
Dave.perrill@wandcorp.com 952.279.2301
Michele Anderson Human Resources WAND Corporation
Michele.anderson@wandcorp.com 952.279.2307
Jason Bates Digital ProductAnalyst WAND Corporation
Jason.bates@wandcorp.com 952.380.6925