Natacha Merritt (West Summit Capital) & Ronald Croen (You & Mr. Jones): Chatbot Superpowers: The Democratization of AI! Investors Founders and Artists Share Insights
A talk from the Consumer Track at AWE USA 2017 - the largest conference for AR+VR in Santa Clara, California May 31- June 2, 2017.
Natacha Merritt (West Summit Capital) & Ronald Croen (You & Mr. Jones): Chatbot Superpowers: The Democratization of AI! Investors Founders and Artists Share Insights
Chatbots: the democratization of AI, beyond Alexa. How will Chatbots give us all superpowers? 2016 was the year of Virtual Assistants, with over 300M invested in Chatbots alone. Messaging apps surpassed social networks in terms of daily users. Microsoft went as far as to say that the operating system of the future isn't Windows but "Conversation as a platform". Chat bots and virtual assistants have become omnipresent in our interaction with brands and soon will be an extension of our humanity. From bots that help us drive, to manage our finances or even our love lives, these bots will become increasingly an extension of our selves. The democratization of AI has begun, as platforms are enabling users to build their own bots without coding. How are investors, artists and innovators looking at this new trend? Where are the greatest opportunities? How should AI startups go about looking for funding? How are these new bots changing our realities? This panel will consist of investors in frontier tech who are expanding their portfolio to include AI/chatbot related tech, a founder (s) of some one of the most disruptive chatbot companies and an artist/futurist using AI and virtual assistants as a medium. Some key questions will be: - how will AR and bots collide in terms of content creation? - Virtual Assistant and chat bots: traction in past 4 months. - how are virtual assistant going to change our lives? - how will care bots help us care for the elderly and teach the young? - how will AI and chat bots affect how we view death and memories? - will chat bots ever be as easy to create as a selfie? - how do we get more women and minorities excited to found some of these companies? - what practical advice do the investors have for founders seeking to raise capital for their AI/Virtual assistant ideas? - how far away are we from “Her”? what are the components needed to get there?
http://AugmentedWorldExpo.com
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Natacha Merritt (West Summit Capital) & Ronald Croen (You & Mr. Jones): Chatbot Superpowers: The Democratization of AI! Investors Founders and Artists Share Insights
1. By Natacha Merritt with Ron Croen
CHATBOT SUPERPOWERS
DEMOCRATIZATION OF AI
2. T h i s i s N a t a c h a
Director VR/AR Chatbot investments
WestSummit Capital
WestSummit Capital – Private & Confidential
T H I S I S R O N
You and Mr Jones
Partner
T H I S I S N A T A C H A
WestSummit Capital
Director of VR/AR
3. peer into the future
WestSummit Capital – Private & Confidential
4. WestSummit Capital – Private & Confidential
N O T H E R E T O D E B A T E W H E T H E R F U T U R E O F A I I S T H I S … .
5. WestSummit Capital – Private & Confidential
O R W H E T H E R I T I S T H I S … .
6. WestSummit Capital – Private & Confidential
C O N V E R S I N G W I T H A C O M P U T E R I S A W E S O M E
7. S A T Y A N A D E L L A , M I C R O S O F T
“Future isn't windows but
conversation as a platform”
8. • CHATBOT
• CONVERSATIONAL COMPUTING
• VOICE USER INTERFACE
• NLP/NLU, Machine Learning (AI)
D E F I N I T I O N S
Here to talk about… Chatbots and Augmented reality.
WestSummit Capital – Private & Confidential
9. C H A T B O T C R E A T I O N E V O L U T I O N
AI Expert –
Deep Tech
Developer –
General Skills
Consumer DIY
10. M E S S A G I N G A P P S P A S S E D S O C I A L N E T W O R K S I N 2 0 1 6
WestSummit Capital – Private & Confidential
12. • TEXT > VOICE > 3D AVATAR >>HUMAN PERSONAL
EXPERIENCE
• SMARTER CONTENT, STICKIER, MORE SCALABLE
C H A T B O T S A N D A R C O N V E R G E N C E
WestSummit Capital – Private & Confidential
“The development of virtual humans is going to be the
single most important factor in making VR a part of our
every day lives”
- Michael Abrash, Chief Scientist, Oculus
13. C H A T B O T S A N D A R
WestSummit Capital – Private & Confidential
Quantum Capture
14. WestSummit Capital – Private & Confidential
• 54% OF USERS SEND IMAGES ON SLACK
• 72% ON KIK (MORE TEENAGERS) > MOST ARE SELFIES
• WE WANT TO BE SEEN AND UNDERSTOOD BY THE AI
AROUND US
• API’S ENABLE THE BOT TO CLASSIFY AND IDENTIFY
IMAGES
• OVER 70% OF BOTS HAVE RECEIVED MESSAGES OF LOVE
OR HATE
W E A R E G E T T I N G E M O T I O N A L W I T H O U R B O T S
W e a r e g e t t i n g e mo t i o n a l w i t h o u r b o t s
15. “ H E R ” I S H A P P E N I N G
20% of Xiaoice’s 20M users said “I Love you”
16. • PERSONAL BOTS WILL GIVE US ALL SUPERPOWERS
• BOTS CAN FIGHT YOUR PARKING TICKETS, VISA
• PERSONAL AI TO REPLICATE OUR OWN SKILL SETS
• DIGITAL VERSIONS OF YOU
B E Y O N D A L E X A C H A T B O T S W I L L G I V E U S S U P E R P O W E R S
WestSummit Capital – Private & Confidential
Editor's Notes
Chatbots are everywhere, now we even expect them….
and this is also the story of changing workplace
is sexting a robot the ultimate turing test?
not here to talk about dystopian futures of AI.
Chatbot platforms are increasingly democratizing the use of AI in creation.
A chatbot is a conversational user interface (CUI) like an avatar or a 3D animated persona that delivers text-based or voice-based information and service assistance to customers via a kiosk, mobile, or website on the Internet. It incorporates natural language processing (NLP) and domain knowledge that changes according to the content of the dialog between the chatbot and the customer.
Why do Chatbots matter? First of all a chatbot is actually a Conversational user interface.
SHAU ICE (little bing)
A chatbot is a conversational user interface (CUI) like an avatar or a 3D animated persona that delivers text-based or voice-based information and service assistance to customers via a kiosk, mobile, or website on the Internet. It incorporates natural language processing (NLP) and domain knowledge that changes according to the content of the dialog between the chatbot and the customer.
A chatbot is a conversational user interface (CUI) like an avatar or a 3D animated persona that delivers text-based or voice-based information and service assistance to customers via a kiosk, mobile, or website on the Internet. It incorporates natural language processing (NLP) and domain knowledge that changes according to the content of the dialog between the chatbot and the customer.
A chatbot is a conversational user interface (CUI) like an avatar or a 3D animated persona that delivers text-based or voice-based information and service assistance to customers via a kiosk, mobile, or website on the Internet. It incorporates natural language processing (NLP) and domain knowledge that changes according to the content of the dialog between the chatbot and the customer.
Take away is that the nature of communication is changing from text to images. But also indicates consumers are increasingly comfortable conversing naturally with computers - be it games or other forms of content.
Content that will matter, and content that will scale, will be increasingly intelligent.