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Thompson R.: Race, culture and meaning-making in conflict resolution within multiculturalism
1. HANDOUTCOVERPAGE
Event:2014AssociationforConflictResolution(ACR) ConferenceinCincinnati,Ohio,
USA – October8toOctober11 Hilton CincinnatiNetherlandPlaza, Ohio.
The ACR is “a professional organization enhancing the practice and public
understandingofconflictresolution. ACRgivesvoicetothechoicesforqualityconflict
resolution”.
Workshop Topic:RACE,CULTURE ANDMEANINGMAKINGINCONFLICT RESOLUTION
WITHINMULTICULTURALSOCIETIES
Fifteen years of experience as an Alternative Dispute Resolution professional have
confirmed that culture matters for effective communication in conflict resolution.
Disparateperspectivesderivedfromculture– values,beliefs,historyandotherfactors
impact the quality of communication and the effectiveness of dispute resolution
processesandoutcomes.
Culturedictateshowwemakemeaning,identifyourselvesandaffirmourmembership
intheworldcommunity.Whenperspectivesofnondominantculturalothermembers
of a society are not given consideration in the design of systems and processes, the
resulting exclusionandculturalincompetenceallowedbynormativedisputeresolution
practice, not onlydeny cultural others a voice but also deniesthemthe use of their
ownmeaningmaking traditions.
My presentation is premised on the fact that within multicultural societies and
communitieswheresingularperspectivesinsystemsandprocessdesignruletheday,
conflict resolution services cannot be inclusive due in part to differences in cultural
perspectives.
Theworkshopwill include apowerpoint presentation, case studies and small group
discussions to allow participants to begin to question their own assumptions about
culturallycontextualizedconflictmanagement,anddevelopaclearerunderstandingof
appropriateresolutionapproaches.
Participantswillbeprovidedwithalistofpublicationsandrelevantarticles.
Joinusonajourneyofexploration.
2. HANDOUT 2
SELECTED LIST OF RELEVANT PUBLICATIONS
1. Andersen, Margaret L. Howard F. Taylor. Sociology - Understanding a Diverse
Society (Scarborough: Thomson Nelson, 2006), pp. 34-85.
2. Berry, J.W. (1997), Immigration, Acculturation, and Adaptation. Applied
Psychology: An International Review, 46: 5-34. Dol:10.1111/j.1464-0597.1997.tb01087.x
Online: Accessed September 27, 2013
3. Carpenter, S.C. and W.J.D. Kennedy, Analyzing the Conflict”, in Managing Public
Disputes: A Practical Guide to Handling Conflict and Reaching Agreements (San Francisco,
California: Jossey-Boss Publishers, 1988}. Chapter 4, pp. 86-91
4. Eze, Emmanuel Chukwudi. (Editor). Postcolonial African Philosophy: A Critical
Reader. (Blackwell Publishers Inc., 238 Main Street, Cambridge, Mass., 02142, USA. 1997)
5. Davidheiser, Mark. Mediation and Multiculturalism: Domestic and International
Challenges. Beyond Intractability. Eds. Guy Burgess and Heidi Burgess. Conflict
Information Consortium, University of Colorado, Boulder. Posted: January 2005
Online:http://www.beyondintractability.org/essay/mediation-multiculturalism. Accessed
January 7, 2014
6. Fiadjoe, Albert. Alternative Conflict Resolution: A Developing World Perspective.
Cavendish Publishing Limited. London, 2004
7. Furlong, Gary T. The Conflict Resolution Toolbox, Models Maps for Analyzing,
Diagnosing and Resolving Conflict, Mississauga: John Wiley Sons Canada Ltd., 2005
8. Online: Hofstede, Geert. The Cultural Relativity of Organizational Practices and
Theories (June 1983). Journal of International Business Studies, Vol. 14, Issue 2, pp. 75-89,
1983. http://ssrn.com/abstract. Accessed November 16, 2013
9. Kochman, Thomas. Black and White Styles in Conflict: Developing and Sequencing
the Mediation Process) Chicago and London: University of Chicago Press. 1981
10. LeBaron, Michelle and Venashri Pillay. Conflict Across Cultures. Boston,
Intercultural Press, 2006.
11. Macfarlane, Julie. Conflict Resolution Readings and Case Studies, 3rd ed. Toronto:
Emond Montgomery Publications, 2011
12. Mayer, B. The Dynamics of Conflict Resolution: A Practitioner’s Guide. San
Francisco: Jossey Bass, 2000. 8-21
13. Merry, SE (1982), The Social Organization of Mediation in Non-Industrial
Societies: Implications for Informal Community Justice in America, Abel, RL, ed., The
Politics of Informal Justice, Volume II, Comparative Studies. New York: Academic Press.
6. 7122985CanadaInc.
StrategicInterventionServicesAssociates(SISA)
CultureInConflictResolution
Instructions
Reviewthecasebelowanddiscusswhetherthecookiecutterdesignsandapproachesto
conflictresolutionserviceprovisionmeettheneedsofallclients.
Ifyouconcludethat statusquoprocessesdo notserveallequitably,statewhyyouthinksoand
proposedifferent approachestoimprovecommunicationandmeaningmakingfornon
dominantculturalotherclients.
Generate a list of questions you would like to ask disputing parties in a family mediation in
ordertoelicitinformationabouttheculturalpracticesyouknowlittleornothingabout.
Selectonepersonfromyourgroupwhowillreporttothelargergroup.
25 Sheppard Ave. W., Suite 300,
Toronto, ON M2N 6S6
T/F:416.628.409
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