Explore client case study on QSR. Asset Infinity is one of the leading asset tracking and management software widely used in various industries by a multitude of brands. It is an asset tracking and management software, hosted on the Microsoft Azure Cloud Services with 99.9% uptime guaranteed.
Asset Infinity facilitates you with asset tracking, inventory management, preventive maintenance, complaints/ticketing/breakdown maintenance, depreciation management, resource allocation management, and user management to replace old spreadsheets with a new experience of customized software.
The tracking of assets with Asset Infinity has become easier than before with barcodes, RFID, NFC, and geographic location to leave an asset trail behind and streamline the auditing processes.
Learn More: https://www.assetinfinity.com
2. www.assetinfinity.com
Devyani International Ltd.
• 600+ outlets of Pizza Hut, KFC, Costa Coffee, TACO Bell and many other brands.
• Largest franchisee for Yum Foods in India.
• These stores are maintained by in-house team of 300 technicians.
• Each Store has more than 70 equipment.
• Monthly Preventive maintenance required for all equipment.
• 24x7 maintenance helpdesk to support breakdown maintenance.
• Utilities like Electricity, Water, Gas consumption records kept manually.
• No proper records for technicians performance, travel costs, repair costs.
• Equipment moved from closed stores to newly opened stores.
• No visibility of maintenance performance and service levels.
• No system in place to track equipment movement & maintenance.
3. www.assetinfinity.com
Solution Delivered – Asset Infinity
• The system configured to define all locations, categories and equipment.
• Barcode Asset Tags printed and fixed on 30,000 equipment.
• Matrix of Stores manager, technician, maintenance supervisors defined.
• Roles and Responsibilities mapped according to the work assigned.
• Preventive maintenance schedules for each store assigned to technician.
• Online helpdesk/ticketing system configured for breakdown maintenance.
• Mobile App configured to assist maintenance team in Ticketing and Preventive
maintenance.
• Movement of equipment recording in the system.
• Email and SMS based reminders and escalations for delayed activities.
• Google map integration for service technicians tracking in the field.
• Capturing of utility consumption details at each store.
• Cost recording for repairs, commutation and spares consumption.
4. www.assetinfinity.com
Benefits Achieved
• Visibility of Maintenance activities across the stores in one dashboard
• Cost control for maintenance, spares and travel.
• Optimisation of the workforce. Reduction by 30%.
• Monitoring of utilities consumption against budgets for each store.
• Manual helpdesk converted to automated helpdesk.
• Breakdown Intimation to technicians by notifications, SMS and email alerts.
• Preventive maintenance alerts to technician and stores managers in advance
• Better service levels achieved
• Improved tracking of assets and equipment to avoid pilferage and thefts
• Overall reduction in cost of operation and maintenance
• Improved productivity of the workforce.
5. www.assetinfinity.com
Asset Tagging – Barcode Labels
• Asset code configurator
• Asset label designer – Barcode/QR Code
• RFID/QR/Barcode options
• Stickers with strong adhesive
• Non removable ink on durable polyester sticker
• Scannable using our Mobile Apps on Android and iOS
6. www.assetinfinity.com
Breakdown Maintenance - Helpdesk
• The breakdown tickets raised by stores manager.
• Intimation sent by SMS, email and notification to the
technician/supervisor.
• Technicians tracked on Google Maps to assign the ticket to the
nearest available technician.
• Recording of repairs done, costs incurred and spares consumed.
• On completion of work, happy-code (OTP) is provided by the store
manager to technician.
10. www.assetinfinity.com
Preventive Maintenance Schedules (PMS)
• Simple planned maintenance system for managing schedules of
equipment maintenance in each store
• Work order creation and assignment to technicians
• Define Frequency/Occurrence of activities – daily, weekly, monthly
• Reminders to technicians through mobile notifications, SMS and email
• Alerts and escalations for reminders and delays
• Pending Activities tracking by using filters to make custom reports
• Labour, spares and consumable costs tagging to work orders
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Audits & Physical Verifications
• Create and assign audits to store managers based on categories or
location of assets
• Mobile App for iOS and Android to scan QR/Bar Code using
device camera
• Helps keep the asset count in check and acts as deterrent against
pilferage, theft as well as damage.
• Audit can be enabled on any smartphone remotely
• Reports automatically generated with an option to export to Excel
14. www.assetinfinity.com
Utility Consumption Tracking
• Daily recording of electricity, gas, water meters by store managers
• Alerts and warnings when the consumption crosses the budgeted
value
• Utilization reports to maintain consumption across stores
• Budget forecasting from previous utility consumption records
• Preventing over usage and wastage of utilities