SlideShare a Scribd company logo
1 of 31
Download to read offline
1 | P a g e
A Term Paper
On
Marketing Strategy of Nestles
Course Code: 2301
Submitted To
Razia Sultana
Lecturer
Department of Marketing
Siddeshawri Degree College, Dhaka
Submitted By
Asis Kummer Mondol
Roll No: 9575829
Reg. No: 1625681
Session: 2009-10
BBA (Hon’s.)
Department of Marketing
Siddhesawri Degree College, Dhaka
Date of Submission:
24th
May, 2015
2 | P a g e
Letter of Transmittal
24th
May, 2015
Razia Sultana
Lecturer
Department of Marketing
Siddeshawri Degree College, Dhaka
Subject: Submission of Term Paper Marketing Strategy of Nestle
Dear Madam,
It is our great pleasure to submit this term paper on “Marketing Strategy of Nestle” as a partial
requirement of our BBA program.
We tried our best to put meticulous effort for the preparation of this term paper. We have
gathered valuable information and personal experience on the process of preparing this term
paper. We would like to thank you for your kind-hearted collaboration with us in preparing the
term paper.
We will be glad if this report can serve its actual purpose and we are ready to explain anything if
you require any clarification.
Sincerely yours,
Asis Kummer Mondol
Roll No: 9575829
Reg. No: 1625681
Session: 2009-10
BBA (Hon’s.)
Department of Marketing
Siddhesawri Degree College, Dhaka-1217
3 | P a g e
Student’s Declaration
I am a student of Bachelor in Business Administration (Honours) of Shiddhesawri Degree
College, Dhaka Under on National University, Bangladesh have completed my Term Paper on
“Marketing Strategy of Nestle” I hereby declared that, I have prepared this report completely
by myself. This report is an authentic work of the aforesaid subject.
I have not ever submitted any part of this report for any degree, diploma, title or recognition
before.
Asis Kummer Mondol
Roll No: 9575829
Reg. No: 1625681
Session: 2009-10
BBA (Hon’s.)
Department of Marketing
Siddhesawri Degree College, Dhaka-1217
4 | P a g e
Supervisor’s Declaration
I hereby declare that the concerned report entitled “Marketing Strategy of Nestle” Is an original
work by, Asis Kummer Mondol, Roll No: 9575829, Reg. No: 1625681, Session: 2009-10, a
student of BBA (Hon’s.), Department of Marketing, Siddhesawri Degree College, Dhaka-1217,
has completed his term paper under my supervision and submitted for the partial fulfillment of
the requirement of the degree of Bachelor of Business Administration (BBA) at Siddeshawri
Degree College Under on National University.
…………………………
Razia Sultana
Lecturer
Department of Marketing
Siddhesawri Degree College, Dhaka
5 | P a g e
Acknowledgment
At first, I would like to express my deep gratitude to almighty God who creates use in this
transitory world. I would like to acknowledge the help of my honorable thesis report Supervisor,
Razia Sultana Lecturer of Marketing , who has given me important suggestion, guidelines and
supervision for preparing report on“Marketing Strategy”
I would like to acknowledge and thanks the following personal of Nestle.
There are no doubts that because of their help; I, an inexperienced person in the professional
field was able to accomplish the impossible task of compiling such a report. They took time out
of their busy schedule to aid me in my survey for which I can only give them accolades of the
highest degree.
I am also grateful to my friends for helping me and support me to prepare the report.
6 | P a g e
Executive Summary
The purpose of this report is to evaluate Nestle Company industry based on the case study and
comprehends how the company develops marketing strategic intent for their business
organizations following the Marketing strategy of external and internal business environments. I
will analyze the Marketing strategy management process as firm used to achieve Marketing
strategic competitiveness and earn above-average returns. I will discuss the Marketing strategy
formulation that includes business-level strategy and corporate-level strategy.
It also aims to identify market place opportunities and threats in the external environment and to
decide how to use their resources, capabilities and core competencies in the firm’s internal
environment to pursue opportunities and overcome threats. In order to strengthen this assignment
about Nestle, there are several methods of gathering data has been conducted, such as PEST
analysis, Porter’s 5 forces model, value chain analysis and SWOT analysis.
By the end of this assignment, future Marketing strategy will be mentioned as well as my
recommendations about Nestle that will fit into strategic orientation in order to perform better in
their business world. And continue to develop and implement its learning approach as the chosen
large company by using different Marketing strategies.
Ch
Serial No
1.1 Industry and
1.2 Objective of t
1.3 Primary Obje
1.4 Scope of the S
1.5 Limitations o
Chap
Serial No
2.1 Company Pro
2.2 History
2.3 Mission State
2.4 Vision statem
C
Serial No
3.1 Methodology
3.2 Sources of co
3.3 Target Mark
Chapt
Serial No
4.1 Analysis of N
4.2 Finding of Ne
4.3 Marketing In
4.4 Media Adver
4.5 SWOT Analy
Ch
Serial No
5.1 Recommenda
5.2 Conclusion
5.3 Bibliography
Table of Contents
Chapter-1 (Introduction)
Topics
d Nestle summary
f the study
bjective
e Study
s of the study
apter-02 (Conceptual Issues)
Topics P
rofiles
tement
ement
Chapter-03 (Database)
Topics P
gy
collecting data
rketing Strategies
pter-04 (Finding of the Study)
Topics P
Nestle
Nestle
Intermediaries
ertising
alysis
Chapter-05 (Conclusion)
Topics P
dation
hy/References
7 | P a g e
Page No 8-11
9-10
10
10
11
11
Page No: 12-14
13
13-14
14
14
Page No: 15-17
16
17
17
Page No: 18-28
19-21
21-22
22-25
25-26
26-28
Page No: 29-31
30
30
31
8 | P a g e
Chapter-01
Introduction
9 | P a g e
Introduction
The most important thing for most of business company is an understanding their successful
performance among the other competitors in market place. For some parties, like shareholders, it
is essential for company to make a profit and gain above-average returns. In this assignment, I
will discuss furthermore about Nestlé’s external environment in all aspects such as their general
environment, industry environment, competitive environment, and scan the opportunities and
threats of the company. And also I am going to explain briefly about their internal environment
includes their resources, type of their resources, company’s capabilities, evaluate their core
competencies and so on.
1.1 Industry and Nestle summary
Nestlé S.A. is a Swiss multinational nutritional and health-related consumer goods company
headquartered in Vevey, Switzerland. It is the largest food company in the world measured by
revenues. Nestlé’s products include baby food, bottled water, breakfast cereals, coffee,
confectionary, dairy products, ice cream, pet foods and snacks. Nestlé employ around 330,000
people in over 150 countries and have 461 factories or operations in 86 countries. Nestlé sales
for 2011 were almost CHF 83.7 billion. It is one of the main shareholders of L’Oreal, the world’s
largest cosmetics company. Nestlé history begins back in 1866, when the first European
condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk
Company. In Vevey, Switzerland, Nestlé founder by Henri Nestlé, a German pharmacist,
launched his Farinelactee, a combination of cow’s milk, wheat flour and sugar, saving the life of
a neighbors’ child. Nutrition has been the cornerstone of the company ever since. In 1905, The
Anglo-Swiss Condensed Milk Company, founded by Americans Charles and George Page,
merged with Nestlé after a couple of decades as fierce competitors to form the Nestlé and Anglo-
Swiss Milk Company. The company grew significantly during the First World War and again
following the Second World War, expanding its offerings beyond its early condensed milk and
infant formula products. In 2011, Nestlé was listed No.1 in the Fortune Global 500 as the world’s
most profitable corporation. The Nestlé Corporate Business Principles are at the basis of the
company’s culture, developed over 140 years, which reflects the ideas of fairness, honesty and
long-term thinking. Nestlé believes that not only possible to create long-term value for their
10 | P a g e
shareholders if their behavior strategies and operations also create value for the communities
where they operate, for their business partners and of course, for their consumers.
Nestlé vision is to meet the various needs of the consumer everyday by marketing and selling
foods of a consistently high quality. Their objectives are to deliver the very best quality in
everything they do, from primary produce, choices of suppliers and transport, to recipes and
packaging materials.
Their mission is they strive to bring consumers foods that are safe, of high quality and provide
optimal nutrient to meet physiological needs. Nestlé helps provide selections for all individual
taste and lifestyle preferences.
Nestlé purpose is to offer safe, tasty, convenient and nutritious foods to improve health and well-
being of consumers of all ages all over the world. To meet the needs and desires of today’s and
tomorrow’s consumers, Nestlé is strongly committed to Research and Development (R&D) to
improve products and develop new foods with specific health benefits (Nestlé.com, 2012).
1.2 Objective of the Study
To prepare and submit the term project within specified time. To have a very practical idea and
over viewing the marketing sector focusing on a specific company and their performance in
Bangladesh. Present company’s current mission, vision, objectives, and goals. Find out their
strength, weakness, opportunities, threats. Defining their market segmentation, target market and
product positioning and key marketing areas. Source of information the report is originated from
both primary and secondary data source.
Primary data: Face to face conversations with employees. By arranging appointment with
top officials of the company.
Secondary data: Company’s reports and other published materials various marketing
books, personal interview with a Nestlé professional.
1.3 Primary Objective
The report aims to provide information on suggest more valuable step follow to make a training
program effective of by the Nestle Bangladesh through HR department.
1.4 Scope of the Study
There is a certain boundary to co
Development in Nestle Bangla
Program followed Nestle Banglad
1.5 Limitations of the Stud
We are lucky enough to get a cha
Bangladesh Ltd.” We tried heart
faced some difficulties when pr
spite of trying our level best, som
cover this report. Our particular report only cove
ladesh Ltd. We mainly focus on Training and
ladesh.
udy
hance to prepare a report on “Training and Develo
rt & soul to prepare a well-informed report. But u
preparing this report. We tried to overcome the
ome difficulties that hamper our schedule report w
11 | P a g e
vers Training and
nd Development
elopment Process
unfortunately we
he difficulties. In
work:
12 | P a g e
Chapter-02
Conceptual Issues
13 | P a g e
2.1 Company Profiles
Nestle Alimentana, Switzerland, a wholly owned subsidiary of Nestle Holdings Ltd. the
Company expanded its product range with new products in instant coffee, noodles,
sauces, pickles, culinary aids, chocolates and confectionery, dairy products and mineral water.
Nestlé can trace its origins back to 1866, when the first European condensed milk factory was
opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later,
Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals
‘Farine lactée’ in Vevey, Switzerland. With headquarters still based in the Swiss town of
Vevey. We employ around 280 000 people and have factories or operations in almost every
country in the world. Nestlé sales for 2010 were almost CHF 110 bn. today Nestlé Bangladesh
Ltd. is a strongly positioned organization. The Company will continue to grow through our
policy of constant innovation and renovation, concentrating on our core competencies and our
commitment to high quality, with the aim of providing the best quality food to the people of
Bangladesh.
2.2 History
In the mid-1860s Nestlé, a trained pharmacist named Henri Nestle began experimenting with
various combinations of cow's milk, wheat flour and sugar in an attempt to develop an
alternative source of infant nutrition for mothers who were unable to breast feed. His ultimate
goal was to help combat the problem of infant mortality due to malnutrition. He called the new
product Farine Lactée Henri Nestlé.
Nestlé's first customer was a premature infant who could not tolerate any of the conventional
substitutes, and had been given up for lost by local physicians. People quickly recognized the
value of the new product, after Nestlé's new formula saved the child's life and within a few years,
Farine Lactée Nestlé was being marketed in much of Europe.
Henri Nestlé also showed early understanding of the power of branding. Nestlé means 'little
nest'. Nestle was created in 1867.
Nestlé is today the world’s leading food company, with a 140-year history and operations in
virtually every country in the world. Their principal assets are not office buildings, factories, or
even brands. Rather, it is the fact that they are a global organization comprised of many
nationalities, religions, and ethnic backgrounds all working together in one single unifying
14 | P a g e
corporate culture. Their culture unifies people on all continents, with roughly half their factories
and people located in the developing world.
Nestle started it operations in Pakistan in 1988. A qualified workforce, trained by nestles or
emerging from a strong educational and industrial context, strongly influences the company’s
ability to be globally competitive. The fair treatment and development of company staff and the
strengthening of the local workforce are essential long-term investments. They reinforce the
conditions for growth and sustained economic development in the locations where Nestlé
operates. Nestlé’s ability to employ thousands of people each year is an important contribution
the company makes towards future generations, providing income to families who can enhance
their chances at better education, healthcare and standard of living for entire families and
communities.
2.3 Mission Statement
"Nestlé is the largest food company in the world. But, more important to them is to be the
world's leading food company”.
At Nestlé, we believe that research can help us make better food so that people live a better life.
Good Food is the primary source of Good Health throughout life. We strive to bring consumers
foods that are safe, of high quality and provide optimal nutrition to meet physiological needs. In
addition to Nutrition, Health and Wellness, Nestlé products bring consumers the vital ingredients
of taste and pleasure.
2.4 Vision statement
“Nestlé aim is to meet the various needs of the consumer every day by marketing and selling
food of a consistently high quality. The confidences that consumers have in our brands is a result
of our company’s many years of knowledge in marketing, research and development, as well as
continuity – consumers relate to this and feel they can trust our products”.
15 | P a g e
Chapter-03
Database
16 | P a g e
3.1 Methodology
For the organization part, much information has been collected from different published
articles, journals, brochures and web sites. All the information incorporated in this report has
been collected both from the primary sources as well as from the secondary sources. I have
presented my experience and finding by using different charts and table, which are presented
in the analysis part.
Research method: This was totally a Descriptive Research. The following technique of
Descriptive Research was followed:
Questionnaire Interview: The research was totally based upon the questionnaire. The
selected participants were been interviewed by a group of pre-selected questionnaire. There
were both Close-Ended as well as Open-Ended question’s to conduct the depth interview; I
always tried to maintain the 7’cs (Communication, Cooperation, Confidence, Candor,
Closeness, Continuity, Creativity)
Data Collection Method
Relevant data for this report has been collected primarily by direct investigations of several
consumers and different personnel. The interviews were administered by formal and informal
discussion
• Personal observation
• Face-to-face conversation with the consumers and distributor of two different areas.
• Practical work experience in the different locality and supper shop.
17 | P a g e
3.2 Sources of collecting data
We are collecting through two types, those are
I. Primary data II. Secondary data
Primary Data
The employees of Nestle Bangladesh Limited were too busy of there work. For this, they did
not sufficient time to fulfill our queries and some of them neglected us to support.
Secondary Data
We collecting data and some valuable information by internet from Nestle Bangladesh Ltd.
Official web-site and others web site, friends and many others peoples.
3.3 Target Marketing Strategies
Nestle uses Differentiated marketing for target market. It targets different market segments
and designs separate offers for each. It has launched various types of products to achieve
higher sales and stronger position in the markets within the segments. It has targeted the
markets by ages, family sizes, income, occupation and thus they are launching their
products.they are also targeting the market by loyality status. Thus consumer can be loyal to
their Brands.
18 | P a g e
Chapter-04
Finding of the Study
19 | P a g e
4.1 Analysis of Nestle
HRM practices followed by the company/ Specific HR sector like- Training and development:
Training and development is a vital and effective operation of an organization. It is people, not
buildings that make a company successful.
Assets make things possible but people make things happen. And for making them efficient and
hardworking company should provide training and development of their staffs and nestle do the
same thing as all biggest and efficient companies do for their staffs and all over the human
resource department, and employees play dual role in the company. First, as a factor of
production. And second, it makes other factors operative and productive.
Five steps of training and development processes
To make an efficient and well maintained management and training process a company can
follow five steps which can be key success for the training process of the company, those cores
five stages are:
Step-1 Need analysis: identifies the specific job performance skills needed, assessed the
prospective trainees skills, and develops specific, measurable knowledge and performance
objectives based on any deficiencies.
Step-2 Instructional design: this process is a process where we decide on, compile and
produce the training programe content, including workbook, exercises, and activities.
Step-3: Validation step: these programes are represented in front of the small representative
audience.
Step-4: Implementation: this step comprises of actually training the targeted employee
group.
Step-5: Evaluation: management assesses the program’s success or failures After all the
assessment they found that if they provide some facilities they the staffs could be very
efficient and those facilities are:
On-the job training: it’s a training which is operated at the sight of the company or training
is carried out the working is running, it is really a effective process played by various well
leading company and this system also played by the Nestle, but it is also a unavoidable risk
because all new staffs can make a mistake or cause a loss to the company, therefore company
plays that system when it’s right to do so. It is effective, when a major leveled employee do a
mistake by mistakenly then, for making an improvement Nestle company plays that system.
20 | P a g e
Local training: these trainings are carried out within the country by reputed training
institution from, Bangladesh slavery and labor training institute and consultant from foreign
training institutes are invited to conduct training. These trainings are usually take place at a
different venue other that the office.
In- house training: these trainings are basically held within the office premises and usually
get conducted by the senior managers who are specialist in different field.
Training about the market survey: company plays a vital role in the market survey by
sending their staff at market and operate a project by management to get the fluency and
efficiency of the staffs.
Overseas training: company provides need based training to the employee through the usage
of appropriate external training instate, which are very often conducted overseas. Most of the
functional trainings are provided by foreign training.
Diversification training: it’s a process of training where staffs work at the different level and
post of the management and identify the efficiency and effectiveness of their work ability.
Off-the job training: this process is also an effective training for internal staffs but it can be
painful and fluctuate staff’s confidence and motivation, because it is quiet time consuming and
costly which bared by company, but in may stages of the efficiency of a company or to make
an efficient staff company may play this training. Where any temporary staff may work for the
company with or without wages and this is actually not a job but binding for the staff to be full
time staff, which is also depends on the performance of the staff.
Apprenticeship training: it is a process by which people become skilled worked through a
combination of classroom instruction and on the job training . it is widely used to train
individuals for many occupations. It traditionally involves having the learner apprentice study
under the tutelage of a master craftsperson.
Computer based training: now a day all most all companies provide training to their staffs
by computers and projectors, this system is so much effective and time saving device. By this,
companies can express their plans, training, what to do and what is restricted by company and
other authorities; it is a total pack of direct communication and training process.
Training and development some employees may have skills from their education or from
previous jobs and therefore need little additional training. Others will need extensive training
how much and kind of training is needed will depend on the type of job involved and the
21 | P a g e
amount of training that has already been given through education and the coerces and the
natural skills of the person employed. This section will be looking primarily at the type of
training provided by organization to their employee. There are various type of training and
those types are:
• Case study involving role play or discussion.
• Use of internal and external communication system.
• Interactive video where the trainee is required to respond- depending upon the
response. The video will follow different sequence.
• Games and outdoor programs can teach a workforce to work in a team.
• Brainstorming
• Group reading
• Small group discussion
• Case study
Performance appraisal
The process of monitoring individual and group performance, and giving helpful feedback for
improvement, is generally called performance appraisal. The purpose of appraisals are:
• Helping the employee to overcome any problems or obstacles to performance.
• Identifying where an employee’s potential for improved performance and greater
challenge could be better fulfilled.
• Setting goals and priorities for further monitoring and development.
The process will look at the employee as an individual, but will also ask how the employee
help the organization to achieve its objectives.
4.2 Finding of Nestle
The assignment was so interesting and complicated to, and for completing this assignment I
and my group has worked very hard, and I needed so many planning to do this, each and every
22 | P a g e
task has different commodity and factors. These not just helped me to doing assignment, i
learned so many important things of administration of an organization and their day to day
activities with relevant examples. For collecting samples and evidence for completing the
assignment, I went so many places and searched via Internet search engine. And for searching
I took help from google.com, ask.com etc. and a overview of it is given below:
4.3 Marketing Intermediaries
The market intermediaries of the company help to advertise, sell and distribute its product to the
end customers. The physical distribution network of the company decides the medium by which
the finished product is delivered to the end customer on time and with safety. This department
also ensures the proper storage of the firm that prevents the product from getting any king of
damage. The marketing service department of the firm helps in the promotion of the product
and acts as a communication channel between the company and customers. It not only
communicates the features of the product to its customers but also get the feedback with the
help of survey, which helps the research and development department to develop a product
according to the need of the customers. The other intermediaries of the company like banks
help to provide the funds to the companies and play an important role in the continuity of the
business. Insurance companies insure the property and the goods of the company against the
risk involved in various operations, buying and selling of the product. Nestle has the differential
advantage of working in a smooth coordination with all its marketing intermediaries which
helps in providing the best and pure food products to its valuable customers in the different
parts of the world.
Customers
The immediate customers of Nestle are retail and grocery stores which provide the products of
the company to the end customers at a reasonable price and a reasonable profit. The end
customers of Nestle are the consumers who consume its wide range of product. The company
has a bright brand image in its big pool of end customers.
23 | P a g e
Competitors
Although Nestle is leader in packaged food industry of Malaysia but the other competitors
who are giving tough competition to Nestle are
• Petra Foods Limited
• Chocoladefabriken Lindt & Spruengli AG
• Yeo Heap Sang Limited
• Mail Dairy Industry Co., Ltd
Nestle has a clear advantage over the above mentioned companies is its presence in Malaysia
for over a century now. Nestle has been able to setup a good and trusted distribution channel
and a huge retail network. The trust worthiness gained by Nestle among the Malaysian people
is build in decades on hard work and quality products and varied range of prices, thus even
after facing stiff competition with the above mentioned companies in chocolates, dairy
products and other packaged food products the company is able to maintain the bottom lines
of its profit and loss statements attractive for its investors and good image in public.
Marketing
The basic marketing strategy of the Nestle was to develop brands for each their product instead
of focusing on making brand value for the entire company, thus never allowing cannibalization
of products and gaining multiple brand value for the entire company. The vision of the
company could be summarized in following statements Be the leading multinational company
in food, nutrition and wellness. Produce and sell world-class products of the highest consistent
quality, reliability and convenience based on business excellence principles throughout our
operations. Maximize the use of good quality local raw materials Be an exemplary employer
with a progressive human resource and social policy; with a management style that is based on
“Management Commitment and People Involvement” Be a responsible corporate citizen,
fulfilling all obligations to Government, shareholders, customers, communities and consumers.
Protect the environment by being committed to environmentally sound business practices, and
taking into account the need to preserve natural resources and save energy. Guarantee that all
24 | P a g e
products manufactured, imported and distributed by Nestlé Malaysia are certified HALAL by
authorized Islamic certification bodies. Deliver shareholder value through the achievement of
sustainable and profitable long-term growth. Adhering to the above vision statements the
company has been able to maintain the marketing and branding unique and ahead of the
competitors.
Macro Environment
Macro environment include following environment of the country.
Political Environment: government of Malaysia has never imposed any political pressure in
fact they have always supported foreign investment and foreign businesses to grow in Malaysia.
As the company is into food and nutrition business they have to just adhere to the laws of food
and nutrition policies of government and constantly provide good quality which is the vision
and mission of the company thus Nestle never faces any problems on political front.
Cultural Environment: Malaysian culture is no doubt of having light food at constant
intervals and young crowd of Malaysia likes to have good nutritional food thus Nestle has great
scope there.
Economic Environment: the disposable income of country and the high living standard of
Malaysia always give better bigger business opportunities for Nestle.
Technological Environment: Malaysia is technologically rich country both in terms of
availability of technology and also the technological work force the highly skilled and educated
manpower is abundant in Malaysia. In case of Nestle and the product offered by the company
these factors do not create much impact in general scenario. However as we have seen the
major events like World War had created a positive impact on the sale of confectionary
products of the company. The culture has some impact in this company as whether the country
has most people as vegetarian or non vegetarian the consumption of milk products is always
there. However the countries where the people are more dependent on milk products are
profitable market for Nestle.
25 | P a g e
Key Success Factors
• Consumer Insight: To sustain success the company must have insight of the customers
changing needs, you have to be dynamic and innovate and Nestle has been able to do
this for last couple of decades.
• Continuous Improvement Programs: Continuous improvement includes innovation in
launching new products but equally important is improvement in quality to be better
than competitors, improvement in distribution channel which will help Nestle to be at
the top.
• Regionalization: the regionalization means the regionalization of products and raw
resources procurement which means that the company will run like independent entity
in each divided region with its own targets and resources.
• Development of People: Every company’s responsibility is the development of its
employees as that brings good will factor among the employees and which results into
lower attrition and higher productivity.
• Social Responsibility: this is about creating good will among the people where you
operate, about the society which helps and allows you to grow and use its resources and
at last the protection and responsibility regarding environment.
4.4 Media Advertising
TVC
When it comes to TVC advertising, certain advertising tools such as TRP and GRP are use to
select specific programs. For example, since the GRP is high for TV programs such as popular
drama, and evening news, NIDO ads are aired during these programs. In terms of frequency,
NIDO ads will be aired in all 12 months in 2006 and were aired in 9 months in the previous air.
Newspaper
Two things are considered in selecting specific newspapers for NIDO ad-circulation and a
subjective evaluation of which type of newspapers, specific NIDO target audience might read.
In the last couple of year’s newspapers like “Prothom Alo”, “The Daily Star”, “Jonokontho”
26 | P a g e
and “Jugantor” have received the most NIDO ads. In the case of magazines, the most widely
ones used for NIDO ads include “Shaptahik 2000” and “Annodin”. However, in terms of
frequency, print ads are used less frequently than compared to that of TVC’s. The reason is that
print ads have less reach and ad/message recall among target audience. So print ads have only
been used when there has been a requirement to communicate detail nutritional information and
facts on NIDO and how it scientifically helps children grow.
Place Advertising
Place advertising has the objectives of increasing brand visibility and TOM awareness.
However, less focus is given on this aspect since NIDO awareness among potential target
market is quite high. Therefore, little is invested in this area. As of now, there is only one NIDO
billboard, which located in the capital city. In total, there are 28 NIDO shop signs located
around the country.
Point-of-sales Advertising
POP advertising campaigns are carried out on numerous occasions through out the year. POP
campaign acts as supporting advertisement when there is any new product launched and when
there are any trade promotions. During trade promotions, retailers tend to stock up more than
usual quantity of products and hence the POP materials are used to assist the product off-take
from the retail shelves. POP materials are also used during trade display contests. The contents
invites retailers to accumulate points on the number of product purchase, placement on shelf
and proper and creative use of POP materials such as trade posters, shelf-talkers, buntings and
danglers. In addition, product display units are given out to large and potential outlets through
the year in order to create distinct and greater product visibility in trade.
4.5 SWOT Analysis
Strengths
• Company’s name Nestle specifies the quality image high standard and quality product
• Loyalty from customers is also the major strength for the company
• Employees are also loyal due to the decentralized culture of the company
• People trust on products due to proper health and safety measures
27 | P a g e
• The strength of Nestle confectionary is its imported chocolates and candies, which
strengthens its image
• Being a multinational company it has the capability to attract more customers than the
local companies
• Company has the ability to compete in a dynamic environment
• Company always adapt the new technology
Weaknesses
• There is not much margins for retailers to prefer it’s sales.
• They need to improve the facilities like chillers.
• The distribution cost is high as compared to the competition in the local market.
• Company mostly advertises its milk products, advertisement of confectionary products is
not so better.
Opportunities
• They have an opportunity to expand or capture the market by adding its product line.
• They have the opportunity to offer snacks.
• They can also capture the market of home appliances.
• Company can open separate stores to eliminate retailers.
• Recently, they have created an opportunity for themselves by introducing chillers in the
market.
• Company is trying to open stores in universities.
• They can provide incentives to retailers to increase sales volume.
• Company can enter in ice cream products
28 | P a g e
Threats
• Existing companies are increasing their product lines that can prove to be a threat in the
coming years.
• Company like Cadbury is giving more discounts to retailers as compared to distributors
due to which retailers prefer its products for sale.
• As compared to the local competitors, our distributor cost is very high. As Nestlé
confectionary Products has to maintain and obey the Nestlé standards.
• Some companies are competing on the basis of cost.
All Nestle Products Logo
29 | P a g e
Chapter-05
Conclusion
5.1 Recommendations
Nestle must state in writing tha
World Health Assembly Resolut
state in writing that it will requir
into line with International Code
1. Nestle should expand its b
2. Nestle should more consc
3. Nestle should more attent
4. Nestle should improve its
5. Nestle should minimize it
5.2 CONCLUSION
Nestle has seen a strong start to
quickly in line with commodity
Nestlé there have also been sig
and packaging. Without comp
tonnes of packaging material be
and still advertises its formula a
products, resulting in increased
hat it accepts the international code and the sub
lutions are minimum requirements for every coun
ire changes to bring its Baby Food Marketing po
e and Resolutions.
ts business.
scious on its product-life cycle.
ntive on its advertising activities.
its product day by day.
its product price.
to 2008, partly thanks to its strategy of increasing
ity price increases. Through internal research and
significant advances in the environmental impact
promising product quality there was a reducti
between 1991 and 2008. Evidence shows that N
a as a risk-free substitute (or even a preferable al
d use.
30 | P a g e
ubsequent relevant
untry. Nestle must
policy and practice
ing product prices
d development at
act of refrigerants
ction of 392 000
Nestlé advertised
alternative) to its
31 | P a g e
5.3 Bibliography/References
• Corporate Governance report 2014
• The Nestlé Corporate Business Principles 2014
• Annual Report 2014
• Nestlé Management report 2014
• Nestlé Sustainability Review
• Nestlé People Development Review
• Corporate Business Principles
• Million Years of the Food Industry
• The Nestle Management and Leadership Principles
• Nestle Policy on the Environment
Internet
http://www.wikinvest.com/stock/Nestle_(NSRGY)
http://www.nestle.com/Pages/Nestle.aspx
http://www.conagrafoods.com/
http://www.danone.com/en/brands/business/fresh-dairy-products.html
http://www.hersheys.com/pure-products.aspx
http://www.habibfood.com/
http://www.olpers.com.pk/

More Related Content

What's hot

Marketing Report: Segmentation, Targeting, Positioning and Product Mix of Cad...
Marketing Report: Segmentation, Targeting, Positioning and Product Mix of Cad...Marketing Report: Segmentation, Targeting, Positioning and Product Mix of Cad...
Marketing Report: Segmentation, Targeting, Positioning and Product Mix of Cad...Hypup Media
 
Nestle Economic Envirnment
Nestle Economic EnvirnmentNestle Economic Envirnment
Nestle Economic EnvirnmentJayashree Prabhu
 
Organisation Study on Britannia Industries
Organisation Study on Britannia IndustriesOrganisation Study on Britannia Industries
Organisation Study on Britannia IndustriesAnkeshkumar78
 
maggi noodles
maggi noodles maggi noodles
maggi noodles parves190
 
Marketing Strategy of Unilever Bangladesh Ltd.
Marketing Strategy of Unilever Bangladesh Ltd.Marketing Strategy of Unilever Bangladesh Ltd.
Marketing Strategy of Unilever Bangladesh Ltd.MD Alauddin
 
Project on marketing study of parle
Project on marketing study of parleProject on marketing study of parle
Project on marketing study of parlePayal Awere
 
Nestle Industrial analysis
Nestle Industrial analysisNestle Industrial analysis
Nestle Industrial analysisJeril Peter
 
Research project on marketing strategy on Patanjali Ayurveda
Research project on marketing strategy on Patanjali AyurvedaResearch project on marketing strategy on Patanjali Ayurveda
Research project on marketing strategy on Patanjali AyurvedaSPIDEYSHAIKH
 
Nestle- Company profile
Nestle- Company profile Nestle- Company profile
Nestle- Company profile Sultan Mahmood
 
Supply Chain Analysis of Nestle
Supply Chain Analysis of NestleSupply Chain Analysis of Nestle
Supply Chain Analysis of Nestlealok kumar
 
Presentation on Paper Boat
Presentation on Paper BoatPresentation on Paper Boat
Presentation on Paper BoatAvinab Kumar
 
Strategic Management in Nestle
Strategic Management in NestleStrategic Management in Nestle
Strategic Management in NestleAlar Kolk
 
Patanjali's BCG Matrix, Ansoff's Matrix, Marketing Mix Details Business Project
Patanjali's BCG Matrix, Ansoff's Matrix, Marketing Mix Details Business ProjectPatanjali's BCG Matrix, Ansoff's Matrix, Marketing Mix Details Business Project
Patanjali's BCG Matrix, Ansoff's Matrix, Marketing Mix Details Business ProjectJayeshKishore
 
Nestle marketing strategy
Nestle marketing strategyNestle marketing strategy
Nestle marketing strategyMim Soiyod
 

What's hot (20)

Nestle presentation
Nestle presentationNestle presentation
Nestle presentation
 
Nestle - Brand Management
Nestle - Brand ManagementNestle - Brand Management
Nestle - Brand Management
 
Marketing Report: Segmentation, Targeting, Positioning and Product Mix of Cad...
Marketing Report: Segmentation, Targeting, Positioning and Product Mix of Cad...Marketing Report: Segmentation, Targeting, Positioning and Product Mix of Cad...
Marketing Report: Segmentation, Targeting, Positioning and Product Mix of Cad...
 
Nestle Economic Envirnment
Nestle Economic EnvirnmentNestle Economic Envirnment
Nestle Economic Envirnment
 
Organisation Study on Britannia Industries
Organisation Study on Britannia IndustriesOrganisation Study on Britannia Industries
Organisation Study on Britannia Industries
 
maggi noodles
maggi noodles maggi noodles
maggi noodles
 
Product Mix of Cadbury
Product Mix of CadburyProduct Mix of Cadbury
Product Mix of Cadbury
 
Marketing Strategy of Unilever Bangladesh Ltd.
Marketing Strategy of Unilever Bangladesh Ltd.Marketing Strategy of Unilever Bangladesh Ltd.
Marketing Strategy of Unilever Bangladesh Ltd.
 
Project on marketing study of parle
Project on marketing study of parleProject on marketing study of parle
Project on marketing study of parle
 
Nestle Industrial analysis
Nestle Industrial analysisNestle Industrial analysis
Nestle Industrial analysis
 
Research project on marketing strategy on Patanjali Ayurveda
Research project on marketing strategy on Patanjali AyurvedaResearch project on marketing strategy on Patanjali Ayurveda
Research project on marketing strategy on Patanjali Ayurveda
 
Nestle project
Nestle projectNestle project
Nestle project
 
Balaji wafers ppt.pptx
Balaji wafers ppt.pptxBalaji wafers ppt.pptx
Balaji wafers ppt.pptx
 
Nestle- Company profile
Nestle- Company profile Nestle- Company profile
Nestle- Company profile
 
Supply Chain Analysis of Nestle
Supply Chain Analysis of NestleSupply Chain Analysis of Nestle
Supply Chain Analysis of Nestle
 
Maggi ban
Maggi banMaggi ban
Maggi ban
 
Presentation on Paper Boat
Presentation on Paper BoatPresentation on Paper Boat
Presentation on Paper Boat
 
Strategic Management in Nestle
Strategic Management in NestleStrategic Management in Nestle
Strategic Management in Nestle
 
Patanjali's BCG Matrix, Ansoff's Matrix, Marketing Mix Details Business Project
Patanjali's BCG Matrix, Ansoff's Matrix, Marketing Mix Details Business ProjectPatanjali's BCG Matrix, Ansoff's Matrix, Marketing Mix Details Business Project
Patanjali's BCG Matrix, Ansoff's Matrix, Marketing Mix Details Business Project
 
Nestle marketing strategy
Nestle marketing strategyNestle marketing strategy
Nestle marketing strategy
 

Viewers also liked

Hrm 603 major assign
Hrm 603 major assignHrm 603 major assign
Hrm 603 major assignRedchick
 
Case study the globalization of ebay v 1.1
Case study the globalization of ebay v 1.1Case study the globalization of ebay v 1.1
Case study the globalization of ebay v 1.1yanhufei
 
Hrm 704 IHRM Fiji National University
Hrm 704 IHRM Fiji National UniversityHrm 704 IHRM Fiji National University
Hrm 704 IHRM Fiji National UniversityRedchick
 
Brand Communication Strategy of Nestle's Maggi
Brand Communication Strategy of Nestle's MaggiBrand Communication Strategy of Nestle's Maggi
Brand Communication Strategy of Nestle's Maggialishajain342
 
Marketing Strategy of Nestle ppt
Marketing Strategy of Nestle pptMarketing Strategy of Nestle ppt
Marketing Strategy of Nestle pptBaba Chaudhry
 
STRATEGIC MANAGEMENT - NESTLE COMPANY
STRATEGIC MANAGEMENT - NESTLE COMPANYSTRATEGIC MANAGEMENT - NESTLE COMPANY
STRATEGIC MANAGEMENT - NESTLE COMPANYSiti Rizki
 
Effectivity of marketing strategies adoped by mcdonalds in banalore city
Effectivity of marketing strategies adoped by mcdonalds in banalore cityEffectivity of marketing strategies adoped by mcdonalds in banalore city
Effectivity of marketing strategies adoped by mcdonalds in banalore citySansar Birman
 
Kfc marketing plan
Kfc marketing planKfc marketing plan
Kfc marketing planSanket Dangi
 

Viewers also liked (10)

Hrm 603 major assign
Hrm 603 major assignHrm 603 major assign
Hrm 603 major assign
 
Case study the globalization of ebay v 1.1
Case study the globalization of ebay v 1.1Case study the globalization of ebay v 1.1
Case study the globalization of ebay v 1.1
 
Hrm 704 IHRM Fiji National University
Hrm 704 IHRM Fiji National UniversityHrm 704 IHRM Fiji National University
Hrm 704 IHRM Fiji National University
 
Nestle Sm
Nestle SmNestle Sm
Nestle Sm
 
Brand Communication Strategy of Nestle's Maggi
Brand Communication Strategy of Nestle's MaggiBrand Communication Strategy of Nestle's Maggi
Brand Communication Strategy of Nestle's Maggi
 
Marketing Strategy of Nestle ppt
Marketing Strategy of Nestle pptMarketing Strategy of Nestle ppt
Marketing Strategy of Nestle ppt
 
Nestle Analysis
Nestle AnalysisNestle Analysis
Nestle Analysis
 
STRATEGIC MANAGEMENT - NESTLE COMPANY
STRATEGIC MANAGEMENT - NESTLE COMPANYSTRATEGIC MANAGEMENT - NESTLE COMPANY
STRATEGIC MANAGEMENT - NESTLE COMPANY
 
Effectivity of marketing strategies adoped by mcdonalds in banalore city
Effectivity of marketing strategies adoped by mcdonalds in banalore cityEffectivity of marketing strategies adoped by mcdonalds in banalore city
Effectivity of marketing strategies adoped by mcdonalds in banalore city
 
Kfc marketing plan
Kfc marketing planKfc marketing plan
Kfc marketing plan
 

Similar to Marketing strategy of Nestles

Managing Marketing Processes_Seminar 4
 Managing Marketing Processes_Seminar 4 Managing Marketing Processes_Seminar 4
Managing Marketing Processes_Seminar 4Robin Teigland
 
A STUDY ON MARKETING STRATEGY DEVELOPMENT AT ADMISSION SQUARE LLP- BANGALORE
A STUDY ON MARKETING STRATEGY DEVELOPMENT AT ADMISSION SQUARE LLP- BANGALOREA STUDY ON MARKETING STRATEGY DEVELOPMENT AT ADMISSION SQUARE LLP- BANGALORE
A STUDY ON MARKETING STRATEGY DEVELOPMENT AT ADMISSION SQUARE LLP- BANGALORESnehashisRoy1
 
2016 July - DSL CVLIdocx
2016 July - DSL CVLIdocx2016 July - DSL CVLIdocx
2016 July - DSL CVLIdocxDavid Lawder
 
SIP Report-JSPL.docx
SIP Report-JSPL.docxSIP Report-JSPL.docx
SIP Report-JSPL.docxAnimesh68
 
Addressing the need for changes to the current marketing strategy of Nestlé L...
Addressing the need for changes to the current marketing strategy of Nestlé L...Addressing the need for changes to the current marketing strategy of Nestlé L...
Addressing the need for changes to the current marketing strategy of Nestlé L...Marian Amanda Perera
 
Organisation behaviour of nestle
Organisation behaviour of nestle Organisation behaviour of nestle
Organisation behaviour of nestle Rahul Jain
 
Sales & promotion of pepsi
Sales & promotion of pepsiSales & promotion of pepsi
Sales & promotion of pepsikumar gaurav
 
NCV 4 Management Practice Hands-On Support Slide Show - Module 2
NCV 4 Management Practice Hands-On Support  Slide Show - Module 2NCV 4 Management Practice Hands-On Support  Slide Show - Module 2
NCV 4 Management Practice Hands-On Support Slide Show - Module 2Future Managers
 
Dr. Amina Rizwan Marketing Plan.ppt
Dr. Amina Rizwan Marketing Plan.pptDr. Amina Rizwan Marketing Plan.ppt
Dr. Amina Rizwan Marketing Plan.pptDrAminaRizwan
 
CV - Lisa Finlay -2
CV - Lisa Finlay -2CV - Lisa Finlay -2
CV - Lisa Finlay -2Lisa Finlay
 
RESUME_Sabrin Akhtar_SA
RESUME_Sabrin Akhtar_SARESUME_Sabrin Akhtar_SA
RESUME_Sabrin Akhtar_SASabrin AKHTAR
 
NHK INTERNATIONAL credentials
NHK INTERNATIONAL credentialsNHK INTERNATIONAL credentials
NHK INTERNATIONAL credentialsAndrew NGUYEN
 
Chapte2 strategic marketing management
Chapte2 strategic marketing managementChapte2 strategic marketing management
Chapte2 strategic marketing managementDemier Company Limited
 
MARKETING STRATEGY & CUSTOMER SATISFACTION OF BIG BAZAAR
MARKETING STRATEGY & CUSTOMER SATISFACTION OF BIG BAZAARMARKETING STRATEGY & CUSTOMER SATISFACTION OF BIG BAZAAR
MARKETING STRATEGY & CUSTOMER SATISFACTION OF BIG BAZAARSoumeet Sarkar
 
Gap Consulting - Brochure
Gap Consulting - BrochureGap Consulting - Brochure
Gap Consulting - BrochureGap Consulting
 

Similar to Marketing strategy of Nestles (20)

Managing Marketing Processes_Seminar 4
 Managing Marketing Processes_Seminar 4 Managing Marketing Processes_Seminar 4
Managing Marketing Processes_Seminar 4
 
A STUDY ON MARKETING STRATEGY DEVELOPMENT AT ADMISSION SQUARE LLP- BANGALORE
A STUDY ON MARKETING STRATEGY DEVELOPMENT AT ADMISSION SQUARE LLP- BANGALOREA STUDY ON MARKETING STRATEGY DEVELOPMENT AT ADMISSION SQUARE LLP- BANGALORE
A STUDY ON MARKETING STRATEGY DEVELOPMENT AT ADMISSION SQUARE LLP- BANGALORE
 
2016 July - DSL CVLIdocx
2016 July - DSL CVLIdocx2016 July - DSL CVLIdocx
2016 July - DSL CVLIdocx
 
SIP Report-JSPL.docx
SIP Report-JSPL.docxSIP Report-JSPL.docx
SIP Report-JSPL.docx
 
Addressing the need for changes to the current marketing strategy of Nestlé L...
Addressing the need for changes to the current marketing strategy of Nestlé L...Addressing the need for changes to the current marketing strategy of Nestlé L...
Addressing the need for changes to the current marketing strategy of Nestlé L...
 
Leading Teams Through Change
Leading Teams Through ChangeLeading Teams Through Change
Leading Teams Through Change
 
Report On launching new product
Report On launching new productReport On launching new product
Report On launching new product
 
Organisation behaviour of nestle
Organisation behaviour of nestle Organisation behaviour of nestle
Organisation behaviour of nestle
 
Sales & promotion of pepsi
Sales & promotion of pepsiSales & promotion of pepsi
Sales & promotion of pepsi
 
2017 ITAP Client Examples
2017 ITAP Client Examples2017 ITAP Client Examples
2017 ITAP Client Examples
 
NCV 4 Management Practice Hands-On Support Slide Show - Module 2
NCV 4 Management Practice Hands-On Support  Slide Show - Module 2NCV 4 Management Practice Hands-On Support  Slide Show - Module 2
NCV 4 Management Practice Hands-On Support Slide Show - Module 2
 
Edu5 hanlon carol
Edu5   hanlon carolEdu5   hanlon carol
Edu5 hanlon carol
 
Dr. Amina Rizwan Marketing Plan.ppt
Dr. Amina Rizwan Marketing Plan.pptDr. Amina Rizwan Marketing Plan.ppt
Dr. Amina Rizwan Marketing Plan.ppt
 
CV - Lisa Finlay -2
CV - Lisa Finlay -2CV - Lisa Finlay -2
CV - Lisa Finlay -2
 
RESUME_Sabrin Akhtar_SA
RESUME_Sabrin Akhtar_SARESUME_Sabrin Akhtar_SA
RESUME_Sabrin Akhtar_SA
 
AllisonCupillariCV_2014_12
AllisonCupillariCV_2014_12AllisonCupillariCV_2014_12
AllisonCupillariCV_2014_12
 
NHK INTERNATIONAL credentials
NHK INTERNATIONAL credentialsNHK INTERNATIONAL credentials
NHK INTERNATIONAL credentials
 
Chapte2 strategic marketing management
Chapte2 strategic marketing managementChapte2 strategic marketing management
Chapte2 strategic marketing management
 
MARKETING STRATEGY & CUSTOMER SATISFACTION OF BIG BAZAAR
MARKETING STRATEGY & CUSTOMER SATISFACTION OF BIG BAZAARMARKETING STRATEGY & CUSTOMER SATISFACTION OF BIG BAZAAR
MARKETING STRATEGY & CUSTOMER SATISFACTION OF BIG BAZAAR
 
Gap Consulting - Brochure
Gap Consulting - BrochureGap Consulting - Brochure
Gap Consulting - Brochure
 

Recently uploaded

2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)Jomer Gregorio
 
VIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts ServiceVIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts ServiceSapana Sha
 
Master the Art of Digital Recruitment in Asia.pdf
Master the Art of Digital Recruitment in Asia.pdfMaster the Art of Digital Recruitment in Asia.pdf
Master the Art of Digital Recruitment in Asia.pdfHigher Education Marketing
 
The Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship DeckThe Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship DeckToluwanimi Balogun
 
How To Utilize Calculated Properties in your HubSpot Setup
How To Utilize Calculated Properties in your HubSpot SetupHow To Utilize Calculated Properties in your HubSpot Setup
How To Utilize Calculated Properties in your HubSpot Setupssuser4571da
 
What I learned from auditing over 1,000,000 websites - SERP Conf 2024 Patrick...
What I learned from auditing over 1,000,000 websites - SERP Conf 2024 Patrick...What I learned from auditing over 1,000,000 websites - SERP Conf 2024 Patrick...
What I learned from auditing over 1,000,000 websites - SERP Conf 2024 Patrick...Ahrefs
 
Exploring The World Of Adult Ad Networks.pdf
Exploring The World Of Adult Ad Networks.pdfExploring The World Of Adult Ad Networks.pdf
Exploring The World Of Adult Ad Networks.pdfmarcuslary231
 
DIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdf
DIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdfDIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdf
DIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdfmayanksharma0441
 
The Pitfalls of Keyword Stuffing in SEO Copywriting
The Pitfalls of Keyword Stuffing in SEO CopywritingThe Pitfalls of Keyword Stuffing in SEO Copywriting
The Pitfalls of Keyword Stuffing in SEO CopywritingJuan Pineda
 
Forecast of Content Marketing through AI
Forecast of Content Marketing through AIForecast of Content Marketing through AI
Forecast of Content Marketing through AIRinky
 
TAM AdEx 2023 Cross Media Advertising Recap - Auto Sector
TAM AdEx 2023 Cross Media Advertising Recap - Auto SectorTAM AdEx 2023 Cross Media Advertising Recap - Auto Sector
TAM AdEx 2023 Cross Media Advertising Recap - Auto SectorSocial Samosa
 
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一s SS
 
marketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdfmarketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdfarsathsahil
 
Word Count for Writers: Examples of Word Counts for Sample Genres
Word Count for Writers: Examples of Word Counts for Sample GenresWord Count for Writers: Examples of Word Counts for Sample Genres
Word Count for Writers: Examples of Word Counts for Sample GenresLisa M. Masiello
 
(Generative) AI & Marketing: - Out of the Hype - Empowering the Marketing M...
(Generative) AI & Marketing: - Out of the Hype - Empowering the Marketing M...(Generative) AI & Marketing: - Out of the Hype - Empowering the Marketing M...
(Generative) AI & Marketing: - Out of the Hype - Empowering the Marketing M...Hugues Rey
 
Social Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdfSocial Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdfSocial Samosa
 
The Impact of Digital Technologies
The Impact of Digital Technologies The Impact of Digital Technologies
The Impact of Digital Technologies bruguardarib
 
McDonald's: A Journey Through Time (PPT)
McDonald's: A Journey Through Time (PPT)McDonald's: A Journey Through Time (PPT)
McDonald's: A Journey Through Time (PPT)DEVARAJV16
 
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing StrategyDIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing StrategySouvikRay24
 
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon GarsideInbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garsiderobwhite630290
 

Recently uploaded (20)

2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)
 
VIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts ServiceVIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts Service
 
Master the Art of Digital Recruitment in Asia.pdf
Master the Art of Digital Recruitment in Asia.pdfMaster the Art of Digital Recruitment in Asia.pdf
Master the Art of Digital Recruitment in Asia.pdf
 
The Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship DeckThe Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship Deck
 
How To Utilize Calculated Properties in your HubSpot Setup
How To Utilize Calculated Properties in your HubSpot SetupHow To Utilize Calculated Properties in your HubSpot Setup
How To Utilize Calculated Properties in your HubSpot Setup
 
What I learned from auditing over 1,000,000 websites - SERP Conf 2024 Patrick...
What I learned from auditing over 1,000,000 websites - SERP Conf 2024 Patrick...What I learned from auditing over 1,000,000 websites - SERP Conf 2024 Patrick...
What I learned from auditing over 1,000,000 websites - SERP Conf 2024 Patrick...
 
Exploring The World Of Adult Ad Networks.pdf
Exploring The World Of Adult Ad Networks.pdfExploring The World Of Adult Ad Networks.pdf
Exploring The World Of Adult Ad Networks.pdf
 
DIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdf
DIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdfDIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdf
DIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdf
 
The Pitfalls of Keyword Stuffing in SEO Copywriting
The Pitfalls of Keyword Stuffing in SEO CopywritingThe Pitfalls of Keyword Stuffing in SEO Copywriting
The Pitfalls of Keyword Stuffing in SEO Copywriting
 
Forecast of Content Marketing through AI
Forecast of Content Marketing through AIForecast of Content Marketing through AI
Forecast of Content Marketing through AI
 
TAM AdEx 2023 Cross Media Advertising Recap - Auto Sector
TAM AdEx 2023 Cross Media Advertising Recap - Auto SectorTAM AdEx 2023 Cross Media Advertising Recap - Auto Sector
TAM AdEx 2023 Cross Media Advertising Recap - Auto Sector
 
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
 
marketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdfmarketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdf
 
Word Count for Writers: Examples of Word Counts for Sample Genres
Word Count for Writers: Examples of Word Counts for Sample GenresWord Count for Writers: Examples of Word Counts for Sample Genres
Word Count for Writers: Examples of Word Counts for Sample Genres
 
(Generative) AI & Marketing: - Out of the Hype - Empowering the Marketing M...
(Generative) AI & Marketing: - Out of the Hype - Empowering the Marketing M...(Generative) AI & Marketing: - Out of the Hype - Empowering the Marketing M...
(Generative) AI & Marketing: - Out of the Hype - Empowering the Marketing M...
 
Social Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdfSocial Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdf
 
The Impact of Digital Technologies
The Impact of Digital Technologies The Impact of Digital Technologies
The Impact of Digital Technologies
 
McDonald's: A Journey Through Time (PPT)
McDonald's: A Journey Through Time (PPT)McDonald's: A Journey Through Time (PPT)
McDonald's: A Journey Through Time (PPT)
 
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing StrategyDIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
 
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon GarsideInbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
 

Marketing strategy of Nestles

  • 1. 1 | P a g e A Term Paper On Marketing Strategy of Nestles Course Code: 2301 Submitted To Razia Sultana Lecturer Department of Marketing Siddeshawri Degree College, Dhaka Submitted By Asis Kummer Mondol Roll No: 9575829 Reg. No: 1625681 Session: 2009-10 BBA (Hon’s.) Department of Marketing Siddhesawri Degree College, Dhaka Date of Submission: 24th May, 2015
  • 2. 2 | P a g e Letter of Transmittal 24th May, 2015 Razia Sultana Lecturer Department of Marketing Siddeshawri Degree College, Dhaka Subject: Submission of Term Paper Marketing Strategy of Nestle Dear Madam, It is our great pleasure to submit this term paper on “Marketing Strategy of Nestle” as a partial requirement of our BBA program. We tried our best to put meticulous effort for the preparation of this term paper. We have gathered valuable information and personal experience on the process of preparing this term paper. We would like to thank you for your kind-hearted collaboration with us in preparing the term paper. We will be glad if this report can serve its actual purpose and we are ready to explain anything if you require any clarification. Sincerely yours, Asis Kummer Mondol Roll No: 9575829 Reg. No: 1625681 Session: 2009-10 BBA (Hon’s.) Department of Marketing Siddhesawri Degree College, Dhaka-1217
  • 3. 3 | P a g e Student’s Declaration I am a student of Bachelor in Business Administration (Honours) of Shiddhesawri Degree College, Dhaka Under on National University, Bangladesh have completed my Term Paper on “Marketing Strategy of Nestle” I hereby declared that, I have prepared this report completely by myself. This report is an authentic work of the aforesaid subject. I have not ever submitted any part of this report for any degree, diploma, title or recognition before. Asis Kummer Mondol Roll No: 9575829 Reg. No: 1625681 Session: 2009-10 BBA (Hon’s.) Department of Marketing Siddhesawri Degree College, Dhaka-1217
  • 4. 4 | P a g e Supervisor’s Declaration I hereby declare that the concerned report entitled “Marketing Strategy of Nestle” Is an original work by, Asis Kummer Mondol, Roll No: 9575829, Reg. No: 1625681, Session: 2009-10, a student of BBA (Hon’s.), Department of Marketing, Siddhesawri Degree College, Dhaka-1217, has completed his term paper under my supervision and submitted for the partial fulfillment of the requirement of the degree of Bachelor of Business Administration (BBA) at Siddeshawri Degree College Under on National University. ………………………… Razia Sultana Lecturer Department of Marketing Siddhesawri Degree College, Dhaka
  • 5. 5 | P a g e Acknowledgment At first, I would like to express my deep gratitude to almighty God who creates use in this transitory world. I would like to acknowledge the help of my honorable thesis report Supervisor, Razia Sultana Lecturer of Marketing , who has given me important suggestion, guidelines and supervision for preparing report on“Marketing Strategy” I would like to acknowledge and thanks the following personal of Nestle. There are no doubts that because of their help; I, an inexperienced person in the professional field was able to accomplish the impossible task of compiling such a report. They took time out of their busy schedule to aid me in my survey for which I can only give them accolades of the highest degree. I am also grateful to my friends for helping me and support me to prepare the report.
  • 6. 6 | P a g e Executive Summary The purpose of this report is to evaluate Nestle Company industry based on the case study and comprehends how the company develops marketing strategic intent for their business organizations following the Marketing strategy of external and internal business environments. I will analyze the Marketing strategy management process as firm used to achieve Marketing strategic competitiveness and earn above-average returns. I will discuss the Marketing strategy formulation that includes business-level strategy and corporate-level strategy. It also aims to identify market place opportunities and threats in the external environment and to decide how to use their resources, capabilities and core competencies in the firm’s internal environment to pursue opportunities and overcome threats. In order to strengthen this assignment about Nestle, there are several methods of gathering data has been conducted, such as PEST analysis, Porter’s 5 forces model, value chain analysis and SWOT analysis. By the end of this assignment, future Marketing strategy will be mentioned as well as my recommendations about Nestle that will fit into strategic orientation in order to perform better in their business world. And continue to develop and implement its learning approach as the chosen large company by using different Marketing strategies.
  • 7. Ch Serial No 1.1 Industry and 1.2 Objective of t 1.3 Primary Obje 1.4 Scope of the S 1.5 Limitations o Chap Serial No 2.1 Company Pro 2.2 History 2.3 Mission State 2.4 Vision statem C Serial No 3.1 Methodology 3.2 Sources of co 3.3 Target Mark Chapt Serial No 4.1 Analysis of N 4.2 Finding of Ne 4.3 Marketing In 4.4 Media Adver 4.5 SWOT Analy Ch Serial No 5.1 Recommenda 5.2 Conclusion 5.3 Bibliography Table of Contents Chapter-1 (Introduction) Topics d Nestle summary f the study bjective e Study s of the study apter-02 (Conceptual Issues) Topics P rofiles tement ement Chapter-03 (Database) Topics P gy collecting data rketing Strategies pter-04 (Finding of the Study) Topics P Nestle Nestle Intermediaries ertising alysis Chapter-05 (Conclusion) Topics P dation hy/References 7 | P a g e Page No 8-11 9-10 10 10 11 11 Page No: 12-14 13 13-14 14 14 Page No: 15-17 16 17 17 Page No: 18-28 19-21 21-22 22-25 25-26 26-28 Page No: 29-31 30 30 31
  • 8. 8 | P a g e Chapter-01 Introduction
  • 9. 9 | P a g e Introduction The most important thing for most of business company is an understanding their successful performance among the other competitors in market place. For some parties, like shareholders, it is essential for company to make a profit and gain above-average returns. In this assignment, I will discuss furthermore about Nestlé’s external environment in all aspects such as their general environment, industry environment, competitive environment, and scan the opportunities and threats of the company. And also I am going to explain briefly about their internal environment includes their resources, type of their resources, company’s capabilities, evaluate their core competencies and so on. 1.1 Industry and Nestle summary Nestlé S.A. is a Swiss multinational nutritional and health-related consumer goods company headquartered in Vevey, Switzerland. It is the largest food company in the world measured by revenues. Nestlé’s products include baby food, bottled water, breakfast cereals, coffee, confectionary, dairy products, ice cream, pet foods and snacks. Nestlé employ around 330,000 people in over 150 countries and have 461 factories or operations in 86 countries. Nestlé sales for 2011 were almost CHF 83.7 billion. It is one of the main shareholders of L’Oreal, the world’s largest cosmetics company. Nestlé history begins back in 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. In Vevey, Switzerland, Nestlé founder by Henri Nestlé, a German pharmacist, launched his Farinelactee, a combination of cow’s milk, wheat flour and sugar, saving the life of a neighbors’ child. Nutrition has been the cornerstone of the company ever since. In 1905, The Anglo-Swiss Condensed Milk Company, founded by Americans Charles and George Page, merged with Nestlé after a couple of decades as fierce competitors to form the Nestlé and Anglo- Swiss Milk Company. The company grew significantly during the First World War and again following the Second World War, expanding its offerings beyond its early condensed milk and infant formula products. In 2011, Nestlé was listed No.1 in the Fortune Global 500 as the world’s most profitable corporation. The Nestlé Corporate Business Principles are at the basis of the company’s culture, developed over 140 years, which reflects the ideas of fairness, honesty and long-term thinking. Nestlé believes that not only possible to create long-term value for their
  • 10. 10 | P a g e shareholders if their behavior strategies and operations also create value for the communities where they operate, for their business partners and of course, for their consumers. Nestlé vision is to meet the various needs of the consumer everyday by marketing and selling foods of a consistently high quality. Their objectives are to deliver the very best quality in everything they do, from primary produce, choices of suppliers and transport, to recipes and packaging materials. Their mission is they strive to bring consumers foods that are safe, of high quality and provide optimal nutrient to meet physiological needs. Nestlé helps provide selections for all individual taste and lifestyle preferences. Nestlé purpose is to offer safe, tasty, convenient and nutritious foods to improve health and well- being of consumers of all ages all over the world. To meet the needs and desires of today’s and tomorrow’s consumers, Nestlé is strongly committed to Research and Development (R&D) to improve products and develop new foods with specific health benefits (Nestlé.com, 2012). 1.2 Objective of the Study To prepare and submit the term project within specified time. To have a very practical idea and over viewing the marketing sector focusing on a specific company and their performance in Bangladesh. Present company’s current mission, vision, objectives, and goals. Find out their strength, weakness, opportunities, threats. Defining their market segmentation, target market and product positioning and key marketing areas. Source of information the report is originated from both primary and secondary data source. Primary data: Face to face conversations with employees. By arranging appointment with top officials of the company. Secondary data: Company’s reports and other published materials various marketing books, personal interview with a Nestlé professional. 1.3 Primary Objective The report aims to provide information on suggest more valuable step follow to make a training program effective of by the Nestle Bangladesh through HR department.
  • 11. 1.4 Scope of the Study There is a certain boundary to co Development in Nestle Bangla Program followed Nestle Banglad 1.5 Limitations of the Stud We are lucky enough to get a cha Bangladesh Ltd.” We tried heart faced some difficulties when pr spite of trying our level best, som cover this report. Our particular report only cove ladesh Ltd. We mainly focus on Training and ladesh. udy hance to prepare a report on “Training and Develo rt & soul to prepare a well-informed report. But u preparing this report. We tried to overcome the ome difficulties that hamper our schedule report w 11 | P a g e vers Training and nd Development elopment Process unfortunately we he difficulties. In work:
  • 12. 12 | P a g e Chapter-02 Conceptual Issues
  • 13. 13 | P a g e 2.1 Company Profiles Nestle Alimentana, Switzerland, a wholly owned subsidiary of Nestle Holdings Ltd. the Company expanded its product range with new products in instant coffee, noodles, sauces, pickles, culinary aids, chocolates and confectionery, dairy products and mineral water. Nestlé can trace its origins back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland. With headquarters still based in the Swiss town of Vevey. We employ around 280 000 people and have factories or operations in almost every country in the world. Nestlé sales for 2010 were almost CHF 110 bn. today Nestlé Bangladesh Ltd. is a strongly positioned organization. The Company will continue to grow through our policy of constant innovation and renovation, concentrating on our core competencies and our commitment to high quality, with the aim of providing the best quality food to the people of Bangladesh. 2.2 History In the mid-1860s Nestlé, a trained pharmacist named Henri Nestle began experimenting with various combinations of cow's milk, wheat flour and sugar in an attempt to develop an alternative source of infant nutrition for mothers who were unable to breast feed. His ultimate goal was to help combat the problem of infant mortality due to malnutrition. He called the new product Farine Lactée Henri Nestlé. Nestlé's first customer was a premature infant who could not tolerate any of the conventional substitutes, and had been given up for lost by local physicians. People quickly recognized the value of the new product, after Nestlé's new formula saved the child's life and within a few years, Farine Lactée Nestlé was being marketed in much of Europe. Henri Nestlé also showed early understanding of the power of branding. Nestlé means 'little nest'. Nestle was created in 1867. Nestlé is today the world’s leading food company, with a 140-year history and operations in virtually every country in the world. Their principal assets are not office buildings, factories, or even brands. Rather, it is the fact that they are a global organization comprised of many nationalities, religions, and ethnic backgrounds all working together in one single unifying
  • 14. 14 | P a g e corporate culture. Their culture unifies people on all continents, with roughly half their factories and people located in the developing world. Nestle started it operations in Pakistan in 1988. A qualified workforce, trained by nestles or emerging from a strong educational and industrial context, strongly influences the company’s ability to be globally competitive. The fair treatment and development of company staff and the strengthening of the local workforce are essential long-term investments. They reinforce the conditions for growth and sustained economic development in the locations where Nestlé operates. Nestlé’s ability to employ thousands of people each year is an important contribution the company makes towards future generations, providing income to families who can enhance their chances at better education, healthcare and standard of living for entire families and communities. 2.3 Mission Statement "Nestlé is the largest food company in the world. But, more important to them is to be the world's leading food company”. At Nestlé, we believe that research can help us make better food so that people live a better life. Good Food is the primary source of Good Health throughout life. We strive to bring consumers foods that are safe, of high quality and provide optimal nutrition to meet physiological needs. In addition to Nutrition, Health and Wellness, Nestlé products bring consumers the vital ingredients of taste and pleasure. 2.4 Vision statement “Nestlé aim is to meet the various needs of the consumer every day by marketing and selling food of a consistently high quality. The confidences that consumers have in our brands is a result of our company’s many years of knowledge in marketing, research and development, as well as continuity – consumers relate to this and feel they can trust our products”.
  • 15. 15 | P a g e Chapter-03 Database
  • 16. 16 | P a g e 3.1 Methodology For the organization part, much information has been collected from different published articles, journals, brochures and web sites. All the information incorporated in this report has been collected both from the primary sources as well as from the secondary sources. I have presented my experience and finding by using different charts and table, which are presented in the analysis part. Research method: This was totally a Descriptive Research. The following technique of Descriptive Research was followed: Questionnaire Interview: The research was totally based upon the questionnaire. The selected participants were been interviewed by a group of pre-selected questionnaire. There were both Close-Ended as well as Open-Ended question’s to conduct the depth interview; I always tried to maintain the 7’cs (Communication, Cooperation, Confidence, Candor, Closeness, Continuity, Creativity) Data Collection Method Relevant data for this report has been collected primarily by direct investigations of several consumers and different personnel. The interviews were administered by formal and informal discussion • Personal observation • Face-to-face conversation with the consumers and distributor of two different areas. • Practical work experience in the different locality and supper shop.
  • 17. 17 | P a g e 3.2 Sources of collecting data We are collecting through two types, those are I. Primary data II. Secondary data Primary Data The employees of Nestle Bangladesh Limited were too busy of there work. For this, they did not sufficient time to fulfill our queries and some of them neglected us to support. Secondary Data We collecting data and some valuable information by internet from Nestle Bangladesh Ltd. Official web-site and others web site, friends and many others peoples. 3.3 Target Marketing Strategies Nestle uses Differentiated marketing for target market. It targets different market segments and designs separate offers for each. It has launched various types of products to achieve higher sales and stronger position in the markets within the segments. It has targeted the markets by ages, family sizes, income, occupation and thus they are launching their products.they are also targeting the market by loyality status. Thus consumer can be loyal to their Brands.
  • 18. 18 | P a g e Chapter-04 Finding of the Study
  • 19. 19 | P a g e 4.1 Analysis of Nestle HRM practices followed by the company/ Specific HR sector like- Training and development: Training and development is a vital and effective operation of an organization. It is people, not buildings that make a company successful. Assets make things possible but people make things happen. And for making them efficient and hardworking company should provide training and development of their staffs and nestle do the same thing as all biggest and efficient companies do for their staffs and all over the human resource department, and employees play dual role in the company. First, as a factor of production. And second, it makes other factors operative and productive. Five steps of training and development processes To make an efficient and well maintained management and training process a company can follow five steps which can be key success for the training process of the company, those cores five stages are: Step-1 Need analysis: identifies the specific job performance skills needed, assessed the prospective trainees skills, and develops specific, measurable knowledge and performance objectives based on any deficiencies. Step-2 Instructional design: this process is a process where we decide on, compile and produce the training programe content, including workbook, exercises, and activities. Step-3: Validation step: these programes are represented in front of the small representative audience. Step-4: Implementation: this step comprises of actually training the targeted employee group. Step-5: Evaluation: management assesses the program’s success or failures After all the assessment they found that if they provide some facilities they the staffs could be very efficient and those facilities are: On-the job training: it’s a training which is operated at the sight of the company or training is carried out the working is running, it is really a effective process played by various well leading company and this system also played by the Nestle, but it is also a unavoidable risk because all new staffs can make a mistake or cause a loss to the company, therefore company plays that system when it’s right to do so. It is effective, when a major leveled employee do a mistake by mistakenly then, for making an improvement Nestle company plays that system.
  • 20. 20 | P a g e Local training: these trainings are carried out within the country by reputed training institution from, Bangladesh slavery and labor training institute and consultant from foreign training institutes are invited to conduct training. These trainings are usually take place at a different venue other that the office. In- house training: these trainings are basically held within the office premises and usually get conducted by the senior managers who are specialist in different field. Training about the market survey: company plays a vital role in the market survey by sending their staff at market and operate a project by management to get the fluency and efficiency of the staffs. Overseas training: company provides need based training to the employee through the usage of appropriate external training instate, which are very often conducted overseas. Most of the functional trainings are provided by foreign training. Diversification training: it’s a process of training where staffs work at the different level and post of the management and identify the efficiency and effectiveness of their work ability. Off-the job training: this process is also an effective training for internal staffs but it can be painful and fluctuate staff’s confidence and motivation, because it is quiet time consuming and costly which bared by company, but in may stages of the efficiency of a company or to make an efficient staff company may play this training. Where any temporary staff may work for the company with or without wages and this is actually not a job but binding for the staff to be full time staff, which is also depends on the performance of the staff. Apprenticeship training: it is a process by which people become skilled worked through a combination of classroom instruction and on the job training . it is widely used to train individuals for many occupations. It traditionally involves having the learner apprentice study under the tutelage of a master craftsperson. Computer based training: now a day all most all companies provide training to their staffs by computers and projectors, this system is so much effective and time saving device. By this, companies can express their plans, training, what to do and what is restricted by company and other authorities; it is a total pack of direct communication and training process. Training and development some employees may have skills from their education or from previous jobs and therefore need little additional training. Others will need extensive training how much and kind of training is needed will depend on the type of job involved and the
  • 21. 21 | P a g e amount of training that has already been given through education and the coerces and the natural skills of the person employed. This section will be looking primarily at the type of training provided by organization to their employee. There are various type of training and those types are: • Case study involving role play or discussion. • Use of internal and external communication system. • Interactive video where the trainee is required to respond- depending upon the response. The video will follow different sequence. • Games and outdoor programs can teach a workforce to work in a team. • Brainstorming • Group reading • Small group discussion • Case study Performance appraisal The process of monitoring individual and group performance, and giving helpful feedback for improvement, is generally called performance appraisal. The purpose of appraisals are: • Helping the employee to overcome any problems or obstacles to performance. • Identifying where an employee’s potential for improved performance and greater challenge could be better fulfilled. • Setting goals and priorities for further monitoring and development. The process will look at the employee as an individual, but will also ask how the employee help the organization to achieve its objectives. 4.2 Finding of Nestle The assignment was so interesting and complicated to, and for completing this assignment I and my group has worked very hard, and I needed so many planning to do this, each and every
  • 22. 22 | P a g e task has different commodity and factors. These not just helped me to doing assignment, i learned so many important things of administration of an organization and their day to day activities with relevant examples. For collecting samples and evidence for completing the assignment, I went so many places and searched via Internet search engine. And for searching I took help from google.com, ask.com etc. and a overview of it is given below: 4.3 Marketing Intermediaries The market intermediaries of the company help to advertise, sell and distribute its product to the end customers. The physical distribution network of the company decides the medium by which the finished product is delivered to the end customer on time and with safety. This department also ensures the proper storage of the firm that prevents the product from getting any king of damage. The marketing service department of the firm helps in the promotion of the product and acts as a communication channel between the company and customers. It not only communicates the features of the product to its customers but also get the feedback with the help of survey, which helps the research and development department to develop a product according to the need of the customers. The other intermediaries of the company like banks help to provide the funds to the companies and play an important role in the continuity of the business. Insurance companies insure the property and the goods of the company against the risk involved in various operations, buying and selling of the product. Nestle has the differential advantage of working in a smooth coordination with all its marketing intermediaries which helps in providing the best and pure food products to its valuable customers in the different parts of the world. Customers The immediate customers of Nestle are retail and grocery stores which provide the products of the company to the end customers at a reasonable price and a reasonable profit. The end customers of Nestle are the consumers who consume its wide range of product. The company has a bright brand image in its big pool of end customers.
  • 23. 23 | P a g e Competitors Although Nestle is leader in packaged food industry of Malaysia but the other competitors who are giving tough competition to Nestle are • Petra Foods Limited • Chocoladefabriken Lindt & Spruengli AG • Yeo Heap Sang Limited • Mail Dairy Industry Co., Ltd Nestle has a clear advantage over the above mentioned companies is its presence in Malaysia for over a century now. Nestle has been able to setup a good and trusted distribution channel and a huge retail network. The trust worthiness gained by Nestle among the Malaysian people is build in decades on hard work and quality products and varied range of prices, thus even after facing stiff competition with the above mentioned companies in chocolates, dairy products and other packaged food products the company is able to maintain the bottom lines of its profit and loss statements attractive for its investors and good image in public. Marketing The basic marketing strategy of the Nestle was to develop brands for each their product instead of focusing on making brand value for the entire company, thus never allowing cannibalization of products and gaining multiple brand value for the entire company. The vision of the company could be summarized in following statements Be the leading multinational company in food, nutrition and wellness. Produce and sell world-class products of the highest consistent quality, reliability and convenience based on business excellence principles throughout our operations. Maximize the use of good quality local raw materials Be an exemplary employer with a progressive human resource and social policy; with a management style that is based on “Management Commitment and People Involvement” Be a responsible corporate citizen, fulfilling all obligations to Government, shareholders, customers, communities and consumers. Protect the environment by being committed to environmentally sound business practices, and taking into account the need to preserve natural resources and save energy. Guarantee that all
  • 24. 24 | P a g e products manufactured, imported and distributed by Nestlé Malaysia are certified HALAL by authorized Islamic certification bodies. Deliver shareholder value through the achievement of sustainable and profitable long-term growth. Adhering to the above vision statements the company has been able to maintain the marketing and branding unique and ahead of the competitors. Macro Environment Macro environment include following environment of the country. Political Environment: government of Malaysia has never imposed any political pressure in fact they have always supported foreign investment and foreign businesses to grow in Malaysia. As the company is into food and nutrition business they have to just adhere to the laws of food and nutrition policies of government and constantly provide good quality which is the vision and mission of the company thus Nestle never faces any problems on political front. Cultural Environment: Malaysian culture is no doubt of having light food at constant intervals and young crowd of Malaysia likes to have good nutritional food thus Nestle has great scope there. Economic Environment: the disposable income of country and the high living standard of Malaysia always give better bigger business opportunities for Nestle. Technological Environment: Malaysia is technologically rich country both in terms of availability of technology and also the technological work force the highly skilled and educated manpower is abundant in Malaysia. In case of Nestle and the product offered by the company these factors do not create much impact in general scenario. However as we have seen the major events like World War had created a positive impact on the sale of confectionary products of the company. The culture has some impact in this company as whether the country has most people as vegetarian or non vegetarian the consumption of milk products is always there. However the countries where the people are more dependent on milk products are profitable market for Nestle.
  • 25. 25 | P a g e Key Success Factors • Consumer Insight: To sustain success the company must have insight of the customers changing needs, you have to be dynamic and innovate and Nestle has been able to do this for last couple of decades. • Continuous Improvement Programs: Continuous improvement includes innovation in launching new products but equally important is improvement in quality to be better than competitors, improvement in distribution channel which will help Nestle to be at the top. • Regionalization: the regionalization means the regionalization of products and raw resources procurement which means that the company will run like independent entity in each divided region with its own targets and resources. • Development of People: Every company’s responsibility is the development of its employees as that brings good will factor among the employees and which results into lower attrition and higher productivity. • Social Responsibility: this is about creating good will among the people where you operate, about the society which helps and allows you to grow and use its resources and at last the protection and responsibility regarding environment. 4.4 Media Advertising TVC When it comes to TVC advertising, certain advertising tools such as TRP and GRP are use to select specific programs. For example, since the GRP is high for TV programs such as popular drama, and evening news, NIDO ads are aired during these programs. In terms of frequency, NIDO ads will be aired in all 12 months in 2006 and were aired in 9 months in the previous air. Newspaper Two things are considered in selecting specific newspapers for NIDO ad-circulation and a subjective evaluation of which type of newspapers, specific NIDO target audience might read. In the last couple of year’s newspapers like “Prothom Alo”, “The Daily Star”, “Jonokontho”
  • 26. 26 | P a g e and “Jugantor” have received the most NIDO ads. In the case of magazines, the most widely ones used for NIDO ads include “Shaptahik 2000” and “Annodin”. However, in terms of frequency, print ads are used less frequently than compared to that of TVC’s. The reason is that print ads have less reach and ad/message recall among target audience. So print ads have only been used when there has been a requirement to communicate detail nutritional information and facts on NIDO and how it scientifically helps children grow. Place Advertising Place advertising has the objectives of increasing brand visibility and TOM awareness. However, less focus is given on this aspect since NIDO awareness among potential target market is quite high. Therefore, little is invested in this area. As of now, there is only one NIDO billboard, which located in the capital city. In total, there are 28 NIDO shop signs located around the country. Point-of-sales Advertising POP advertising campaigns are carried out on numerous occasions through out the year. POP campaign acts as supporting advertisement when there is any new product launched and when there are any trade promotions. During trade promotions, retailers tend to stock up more than usual quantity of products and hence the POP materials are used to assist the product off-take from the retail shelves. POP materials are also used during trade display contests. The contents invites retailers to accumulate points on the number of product purchase, placement on shelf and proper and creative use of POP materials such as trade posters, shelf-talkers, buntings and danglers. In addition, product display units are given out to large and potential outlets through the year in order to create distinct and greater product visibility in trade. 4.5 SWOT Analysis Strengths • Company’s name Nestle specifies the quality image high standard and quality product • Loyalty from customers is also the major strength for the company • Employees are also loyal due to the decentralized culture of the company • People trust on products due to proper health and safety measures
  • 27. 27 | P a g e • The strength of Nestle confectionary is its imported chocolates and candies, which strengthens its image • Being a multinational company it has the capability to attract more customers than the local companies • Company has the ability to compete in a dynamic environment • Company always adapt the new technology Weaknesses • There is not much margins for retailers to prefer it’s sales. • They need to improve the facilities like chillers. • The distribution cost is high as compared to the competition in the local market. • Company mostly advertises its milk products, advertisement of confectionary products is not so better. Opportunities • They have an opportunity to expand or capture the market by adding its product line. • They have the opportunity to offer snacks. • They can also capture the market of home appliances. • Company can open separate stores to eliminate retailers. • Recently, they have created an opportunity for themselves by introducing chillers in the market. • Company is trying to open stores in universities. • They can provide incentives to retailers to increase sales volume. • Company can enter in ice cream products
  • 28. 28 | P a g e Threats • Existing companies are increasing their product lines that can prove to be a threat in the coming years. • Company like Cadbury is giving more discounts to retailers as compared to distributors due to which retailers prefer its products for sale. • As compared to the local competitors, our distributor cost is very high. As Nestlé confectionary Products has to maintain and obey the Nestlé standards. • Some companies are competing on the basis of cost. All Nestle Products Logo
  • 29. 29 | P a g e Chapter-05 Conclusion
  • 30. 5.1 Recommendations Nestle must state in writing tha World Health Assembly Resolut state in writing that it will requir into line with International Code 1. Nestle should expand its b 2. Nestle should more consc 3. Nestle should more attent 4. Nestle should improve its 5. Nestle should minimize it 5.2 CONCLUSION Nestle has seen a strong start to quickly in line with commodity Nestlé there have also been sig and packaging. Without comp tonnes of packaging material be and still advertises its formula a products, resulting in increased hat it accepts the international code and the sub lutions are minimum requirements for every coun ire changes to bring its Baby Food Marketing po e and Resolutions. ts business. scious on its product-life cycle. ntive on its advertising activities. its product day by day. its product price. to 2008, partly thanks to its strategy of increasing ity price increases. Through internal research and significant advances in the environmental impact promising product quality there was a reducti between 1991 and 2008. Evidence shows that N a as a risk-free substitute (or even a preferable al d use. 30 | P a g e ubsequent relevant untry. Nestle must policy and practice ing product prices d development at act of refrigerants ction of 392 000 Nestlé advertised alternative) to its
  • 31. 31 | P a g e 5.3 Bibliography/References • Corporate Governance report 2014 • The Nestlé Corporate Business Principles 2014 • Annual Report 2014 • Nestlé Management report 2014 • Nestlé Sustainability Review • Nestlé People Development Review • Corporate Business Principles • Million Years of the Food Industry • The Nestle Management and Leadership Principles • Nestle Policy on the Environment Internet http://www.wikinvest.com/stock/Nestle_(NSRGY) http://www.nestle.com/Pages/Nestle.aspx http://www.conagrafoods.com/ http://www.danone.com/en/brands/business/fresh-dairy-products.html http://www.hersheys.com/pure-products.aspx http://www.habibfood.com/ http://www.olpers.com.pk/