This letter is a recommendation for Ashley Taylor from her former manager at the U.S. Small Business Administration. The manager says Taylor excelled at gathering requirements and documenting complex information simply for an enterprise information system project. She was skilled, reliable, and efficiently handled multiple tasks. The manager strongly recommends Taylor and believes any organization that hires her will find their money well spent.

1. U.S. Small Business Administration
Sacramento Loan Processing Center
6501 Sylvan Road, Suite 111
Citrus Heights, CA 95610
September 20th, 2011
To Whom It May Concern:
It is with pleasure that I strongly recommend Ashley Taylor for your organization.
Ms. Taylor worked at SBA’s National Loan Center under my supervision during the summer
of 2011. As the manager of an agency‐wide project to develop an enterprise information
system, it was an absolute delight to have Ms. Taylor as part of our team.
She participated in several interviews to gather requirements and established an
outstanding rapport with each team member. Ms. Taylor made significant contributions to
the development of use cases and the initial design of a new system. I was consistently
impressed by her ability to quickly grasp complex information and be able to document
this information in an easy to follow manner. The ability to make the complex simple is a
very hard trait to find. She is an extremely skilled writer.
Ms. Taylor is an organizational whiz who can handle multilayered tasks and balance
multiple assignments. She is reliable and executed every task assigned to her. I am grateful
for her contributions to our office. Any organization that Ms. Taylor joins will find their
money well spent. Please feel free to contact me if you need additional information or
perspective.
Respectfully,
Schwab Amin
Lead Loan Specialist
U.S. Small Business Administration
(916) 735-1199
schwab.amin@sba.gov