1. December 8, 2015
Dear Sir or Madam:
It is my pleasure to recommend Michelle Ballah for employment with your Agency. I have known
Michelle since April of 2011, during which time she worked as a customer service aide in my unit.
I have been consistently impressed with Michelle’s attitude and productivity during the time that I
was her supervisor.
Michelle is both very bright and quite motivated. I am confident that she will devote herself to a
position with your agency with a high degree of diligence. She is a quick learner and has shown
the ability to digest large volumes of information. Mrs. Ballah has demonstrated the ability to
articulate information and ideas in both the verbal and written forms. I particularly have
appreciated Michelle’s willingness to take initiative to help the office serve its clients more fully.
I recommend Mrs. Ballah without reservation. I am confident that she will establish productive
relationships with your staff and constituents. Please let me know if you have need for additional
information about this outstanding woman.
.
Sincerely,
Alkeya Lastery
Office Manager
E-Processing Center
216-987-8666
1641 Payne Avenue
Cleveland, Ohio 44114