1. Artyom Kurakin M.B.A Economist
Ze'ev Orlov Street, Petah Tikva, Center District Cell: +972-547658054
email: artyom.kur@gmail.com
Work Experience
From 06/2015: Back Office Team Leader - Received Best Employee Certificate
The Phoenix Insurance Company – Tel Aviv
Taking ownership and responsibility for personal and team performance targets
Helping with training and development and reporting to senior level management
Financial responsibilities and Personnel duties
Highlighting instances/indication where it appears a customer may not be treated fairly
Handling complaints (from both staff and customers)
Communicating and coordinating with various departments and branch locations
Responsible and accountable for one or more assigned processes oversee SLA delivery
IT skills, including vast knowledge of a range of software packages
05/2013 to 05/2015: Private Banker,
First International Bank Of Israel – Kfar Sava, Petah Tikva, Ramat Gan
Assessing clients' financial situations to develop strategic financial planning solutions.
Selecting investments based on quantitative analysis of stock performance, financial ratios.
Building relationships with customers to increase likelihood of repeat business.
Recommending merchandise to customers based on their needs and preferences.
Recommending loan approvals and denials based on customer loan application reviews.
03/2012 to 04/2013: Bank Teller,
Bank Leumi – Ramat Gan
Training new cashiers on procedures, customer service and sales techniques.
Describing products and services in detail.
Assisting customers in selecting items based on needs.
Education
MBA: Business Administration and Management–Finance Internship (grade point average–91)
The college of Management- Academic Studies - Rishon leZiyon, Israel
Bachelor of Arts: Economics and Management, 2013
The Academic College of Tel-Aviv, Yaffo - Tel Aviv, Israel
Military service
Aircraft Technician, 09/2005 to 09/2008 - Received Outstanding Service Award
IDF (Israel Defense Force) – Tel Nof Airbase
Inspecting periodic checks on all kinds of helicopters.
Software
Proficient in MS Office applications - Excel (Vlookup, Pivot Table, VBA), Word, Power Point, Access
Languages
Russian, Hebrew, Ukrainian - Native or bilingual proficiency
English - Full professional proficiency