The document discusses an automated system of administration (ASA SPC) for suburban passenger companies developed by ZAO "Group of companies ISKANDER". The system allows for automated control of processes from ticket sales to analytical reporting. It includes modules for ticket sales via terminals, mobile services, and online. The system provides benefits like reduced queues and optimized schedules for passengers and optimization of costs and revenue for carriers. The developer plans further expansions like integrating multiple agencies and developing additional modules.
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1. Automated System of AdministrationAutomated System of Administration
of Suburban Passenger Companyof Suburban Passenger Company
2. Adoption of ASA SPCAdoption of ASA SPC
ZAO “Group of companies ISKANDER”ZAO “Group of companies ISKANDER”
LLC “Group of companies ISKANDER” is a supplier of program-technical complex “ASA
SPC” and is responsible for integration and technical support of this system on proving
grounds of railways all over Russian Federation. It is planned to cover proving grounds of
railways of CIS and the near abroad.
Program-technical complex “ASA SPC” allows to automatizing the process of control of
suburban passenger companies. Beginning from sale of tickets and control of passage and
finishing with complex analytical reports in graphics and tables for the management of
suburban passenger companies.
At the present moment the complex is the only one of its kind on the territory of CIS.
“ASA SPC” due to concept “Complex control of quality (ISO 9000)” allows suburban
passenger companies to go to a higher level in passenger services quality.
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3. Functions and advantages of ASA SPCFunctions and advantages of ASA SPC22
ASA SPC is a complex analytical system of a suburban passenger company.
The main functions
• Issuing of travel documents for suburban trains to all groups of people through client devices (terminals of self-service,
stationary ticket-offices, internet service of sale, portable cash-registers);
• Automated, exact and full control of transportation (per station, personalized) in one database on-line;
• Getting of any kinds of reports on transportation and sales, including detailed review;
• Storage of full statistics and reference data in one database;
• Distant centralized management and automated update of software of client devices of the system.
• Quick and comfortable purchase of a ticket
• Elimination of queues to the ticket-offices
• Optimization of train schedule
• Generally accessible and actual schedule
• Multifunctional payment terminals (tickets, housing
and communal services, communications service)
• On-line registration through internet
• 24-hour service
Advantages for passengers
• Optimization of expenditure of SPC
• Collection of sale data on-line
• Quick management solutions
• Compatibility with social maps of regions
• Additional income from service payment
• Compatibility with ASA “Express”
• Compatibility with all bar codes, used by OAO “Russian
RailWays”
• Short-term payback period
Advantages for carriers
4. The structure of the systemThe structure of the system33
automated work
place of a
manager
automated work
place of financial
reporting
automated work
place of a group
of reporting
automated work
place of issuing
transport cards
automated work
place of primary
data input
automated work
place of database
administrator
automated work
place of system
administrator
server ASA SPC
communication medium
Internet
communication medium
internet-service of tickets
sales
self-service terminals information screens
automated work place of a cashier /
automated work place of primary data
portable cash register
5. Self-service terminalsSelf-service terminals44
Hardware-software complex, allowing to effect the sale of paid and
issuing of reduced price or corporate suburban train tickets, as well
as payment for different services (mobile connection, Internet, TV
etc) without a cashier via self-service.
For the present moment many Iskander terminals have been already
put into successful operation on the stations and stops of the
Sverdlovsk suburban trains company, Chernozemye suburban trains
company, North-Caucasus suburban trains company, Volgo-
Viatskaya trains company. Other companies are working on
installing the terminals on their routes too.
We plan to place the terminals in the malls, shops, universities,
underground stations and other public places.
6. Self-service terminal “I102”Self-service terminal “I102”55
• Metallic anti-shock body
• Modern platform:
- High capacity 2-core processor;
- Industrial mother card.
• Acceptance of banknotes and coins, change distribution in coins
• High security module – alarm with autonomous consumption,
sensors of door opening of terminal and safe
• Maximum capacity of device to distribute change (for terminals of
the same class) – up to 10 000 coins
• Built-in fiscal registrar or form of strict accounting printer
• Possibility to use different payment systems: Cyberplat, E-port,
UFS, ICOIN, РУКАРД, Compass+, ASSIST, etc.
• High capacity, resistant to refusals device of change distribution
Hopper System Shelf
7. Hardware-software complexHardware-software complex
““Automated work place of a cashier”Automated work place of a cashier”
66
• simple and friendly interface
• compatibility with different cash-registers
• reader of contactless smart-cards (CSC)
• possibility to reserve the connection channel
• Complex issuing of impersonalized and personalized travel documents for all groups of people for
suburban trains (including for comfortable trains of 7000 numeration with specification of seats), in
compliance with chosen itinerary, date, discount and other criteria of the ticket type;
• Identification of employees of JSC “Russian Railways” and privileged groups of people by contactless
smart-cards.
• Automated formation of full complex of cash reporting at the end of the month
• Control of consumption of cash-register paper roll
• Possibility to receive telephone messages both personally and impersonally
• Input of primary data
Main functions
8. Sale of tickets via internetSale of tickets via internet77
• To purchase personalized train tickets (for trains of 7000 numeration), with the seats
being specified, for noncash payment:
bank cards: VISA, Master Card, etc
e-wallets: Web-Money, Яндекс.Деньги; “Mobile payments”
• To reserve train tickets (for trains of 7000 numeration) with the following purchase
in the ticket-office or self-service terminals.
• Sale statistics and analysis on-line.
Internet-service allows passengers online
• There is no need in going to the ticket-office and standing in queues;
• It is possible to purchase tickets 10 days before the trip;
• The interface is quite easy to use;
• Receipt of the travel document while boarding the train;
• It is possible to purchase the tickets in self-service terminals using the reservation
number.
Advantages for passengers
It is possible to connect the service for trains of 7000 numeration to the system with options set
chosen by the client.
9. Mobile servicesMobile services88
Mobile services allow to get via sending of a text message the following information on
the mobile telephone:
• Information on the requested number of the train, which is available at the board of a
railway-station
• Information on the route of the given train through the requested station for the
present date with specification of schedule changes
• Information on the schedule changes of the requested train for the requested date. If
you do not specify the date while sending a text message, the answer will be according
with the present date.
Advantages for passengers
10. Automated system of access controlAutomated system of access control99
• highly reliable portable built-in
industrial computer under control of
real-time operating system Windows
Embedded
• recognition of all types of bar codes,
accepted in JSC “Russian RailWays”
• autonomy of hardware-software
validation logics
• part of ASA SPC (client module of
software)
• Organization of pass-through using travel documents for suburban trains, issued by
client devices of the system, and passes at the basis of contactless smart-cards
• Validation of a travel document within turnstile UT-2000 (without using any offsite
devices in terms of turnstiles).
• Centralized reporting of information and pass control reporting
• Alarm in case of unauthorized pass-through
• Centralized system of turnstiles, situated in one pavilion.
Main functions
11. System monitoringSystem monitoring1010
• Every component of the system passes to the central server latest update of
condition of the system and offsite devices.
• Monitoring of the condition of the most critical parameters of the system is
supported by quick sending out text notifications.
• On-line monitoring gives the full information on the actual condition of
automated update of software of every system component.
• Monitoring allows reacting quickly and influencing the system behavior by
transferring tasks.
• Monitoring system provides with detailed information on the actual condition
of the sever: resources distribution, processor occupancy, capacity, time of
execution of inside logics elements.
12. Automated work place of higher level (ASA SPC)Automated work place of higher level (ASA SPC)1111
• User’s authorization by login and password with relative regulation of shared access
rights and full functional of automated work place
• Actualization and administration of reference data, which secures the operation of
ASA SPC in general
• Providing with analytical and statistical reports on sales and transportation with
specified frequency, division on certain categories and necessary granularity
• Activation, registration and administration of contactless smart-cards
• System security control, certification administration
• Monitoring of technical devices operation (database server, automated work place of a
cashier, self-service terminals, network equipment and data transfer channels)
• Providing with technical reports in specified forms
• Control of working schedule of ticket-offices and efficiency control
• Management of primary data input
• Monitoring and control of automated procedure of data transfer to ASA “Express-3”
(subject to agreement with JSC “Russian RailWays”
Main functions
• Application is intended for system operation control, actualization of operation of ASA
SPC.
Description:
13. On-line reportingOn-line reporting1212
Report for direction for the period 01.06.2011 – 14.06.2011
Average income, RUB
Ekaterinburg-Passenger – Bazhenovo
Ekaterinburg-Passenger – Nizhny Tagil
Ekaterinburg-Passenger – Verkhny Ufalei
Ekaterinburg-Passenger – Druzhinino
Ekaterinburg-Passenger – Kamensk-Uralsky
Ekaterinburg-Passenger – Egorshino
Ekaterinburg-Passenger – Shalya
14. Train occupancy reportTrain occupancy report1313
Train occupancy report for a chosen direction for the period 01.06.2011 – 14.06.2011
15. Report on passenger flowReport on passenger flow1414
Report on passenger flow for a chosen direction for the period 01.06.2011 – 14.06.2011
16. Report on distribution of ticket-offices working capacityReport on distribution of ticket-offices working capacity1515
Report on daily distribution of working capacity
17. Contactless smart-cardsContactless smart-cards1616
• advanced variant of ETT
• actual restrictions on open forms of
transport requirements
• Possibility to reissue, prolong, update
• possibility to block when losing
• Issuing of a personalized free of charge travel document for suburban trains in
stationary ticket-offices and self-service terminals in terms of routes (forms) of trains,
specified in the card, during its operation period.
• Personalized and station calculation of trips JSC “Russian Railways” workers, and
automated generation of reports on transportation for settlement payments with JSC
“Russian Railways”
Main functions
18. Development of functional modules of the systemDevelopment of functional modules of the system1177
• Module of centralized service for several agencies on sale of travel documents.
• Module of reporting of supplies, allowing to consider supplies flow, including blanks of
strict-reporting, equipment, consumables.
• Module of control of suburban trains schedule. Module will allow to set up algorithms
and partly automate of the route net, considering occupancy of certain routes and
number of compartments.
• Module of control of operating time of travelling cashiers and controllers. This module
will allow to automate the process of making up cashiers’ routes during the work shift.
• Module of reporting and analysis of operation of a train. This module will allow to
consider the actual indices of operation in terms of compartments and kilometers,
number of compartments, time of repairing and other factors, determining company’s
expenditure, as well as to use them in settlement payments with JSC ”Russian
Railways”
• Module of information uploading from portable cash-registers
• Module of video monitoring in suburban trains.
19. Development of the system ASA SPCDevelopment of the system ASA SPC1188
ASA “Sokol” System BioSmart
Automated system of
calculation of queues,
which informs responsible
authorities in case of
critical length of a queue.
Automated system of
biometrics identification
and operating time
control.
The system is compatible with unified regional social cards, including Universal
Electronic Card.
The system is easily integrated with any complexes, which are used by the client.
20. All products of LLC “Group of companies ISKANDER” are accompanied with 24-
hours technical support.
A user can always contact the company’s specialists and get the competent
assistance.
System devices are monitored on-line constantly. Emergency incidents are
controlled and eliminated by regional service centers.
System users are constantly trained. Training accompanies tutorial prospects
edition, user guides and other materials in compliance with actual versions of ASA
SPC.
Users supportUsers support1919
21. Integration of ASA SPC will allow to unite suburban companies in one information field,
which will help:
Passengers to effect trips to far distances using resources of different suburban
companies.
SPC - to optimize data exchange within information limits and cut costs connected with
maintaining of its own information resources.
This approach will allow SPC to standardize quality of service and providing with travel
services to all groups of people and in compliance with TQM requirements.
Prospects for further developmentProspects for further development2020
22. LLC “Group of companies “ISKANDER” was created in 2010. The main branch of company activities is
automation of passenger railway transportation. It cooperates with JSC “Russian Railways” and
suburban passenger companies.
LLC “Group of companies “ISKANDER” presents the following unique hardware-software products:
ASA SPC (Automated system of administration of suburban passenger company)
ASA “Sokol” (Automated system of administration “Sokol”)
CSAC “Biosmart” (Control system and access control “Biosmart”)
Hardware-software complexes, supplied by the company, allow to improve quality of services
passengers are provided with, and bring suburban transportation to the new quality level .
• Qualified personnel
• Responsible approach to project realization
• Quality of offered services is the main criteria of work
• High level of comfortable work with system both for the passenger company and for the passenger
• Ergonomic and modern equipment, offered to clients
• Quick reaction to the clients’ requests
LLC “Group of companies “ISKANDER”LLC “Group of companies “ISKANDER”2121
Competitive advantages ofCompetitive advantages of
LLC “Group of companies “ISKANDER” are:LLC “Group of companies “ISKANDER” are: