Ariba Solution Town Halls were introduced at last year's Ariba LIVE and the feedback was to bring them back again for Ariba LIVE 2013! This is your chance to learn about Ariba’s strategic investment in Services Procurement. Ariba Solutions Management will share a brief roadmap and innovation overview of what will be coming in the next few releases:
A few examples are:
• Light Industrial functionality
• Enhanced management of Consulting / SOW spend
• Enhanced Contractor Management functioning.
• Enhanced integration for SAP and OnPremise customers.
2. #AribaLIVE
“Safe Harbor” Statement
• This information reflects the status of Ariba Inc., an SAP company, solution planning
as of May 2013. All such solution planning information is the Confidential Information
of Ariba (per the contract between our companies – or an authorized distributor), and
must not be further disclosed, as stated in the confidentiality clause of that contract.
This presentation contains only intended guidance and is not binding upon Ariba (or its
affiliates) to take any particular course of business, product strategy, and/or
development. Its content is subject to change without notice. Ariba assumes no
responsibility for errors or omissions in this document. Ariba shall have no liability for
damages of any kind including without limitation direct, special, indirect, or
consequential damages that may result from the use of these materials.
4. #AribaLIVE
Roadmap Focus Areas
Customer-focused investments
Grow revenue, manage cash, reduce costs
Support wide range of inter-enterprise
collaboration
Connect as many “commerce” apps as
possible
Focus on trading partner enablement &
value creation
Deliver Network Value
Better solutions =
value acceleration
Increase investment
to maintain market leadership
Get stronger in emerging markets & new
spend categories
Take advantage of existing/new available
applications
Extend Applications Leadership
Ensure business continuity
Focus on scale/ reliability
Leverage SAP’s technologies where
feasible
SAP HANA adoption
Improve Infrastructure
and Scalability
Planned innovations
5. #AribaLIVE
Network 2.0
Key integration use cases from Ariba
Collaborative Sourcing to SAP OnPremise
Order status request & result documents
for expediting & dunning
Goods receipt & response documents for
visibility into delivery
ASN response documents for better
visibility and 3pl integration
Ariba Pay
Integrated B2B electronic payments
Logistics
Freight order & invoice collaboration
Managing freight booking
Planning freight & selecting carriers
Tendering freight
Deliver Network Value
Supply Chain
Release processing
Purchase order & invoice collaboration
Replenishment order collaboration
Kanban processing
Work order collaboration
Supply network inventory
Supplier Collaboration
Service Orders: >2 levels service hierarchy
Service Procurement (all outsourced
services)
Entry Sheets: planned & unplanned
Service Timesheets
Service Invoicing (approved SES based)
Limit orders
Extend Invoicing: ERS Invoicing, more
countries supported
Additional Connectivity Options and
Integration
Buy Side (to Ariba Network)
SAP Business One RDS
Sell Side (to Ariba Network)
SAP Information Interchange OnDemand
SAP Business One
xCBL on ramp
PIDX on ramp
PDF
Improve Infrastructure
and Scalability
The Ariba Network Roadmap
2013-2015
Planned innovations
6. #AribaLIVE
Cloud Solutions Roadmap
2013-2015
Invoice management: document validation
rules
Invoice management: expand country
coverage
Unified Seller Experience improvements
Discovery: suggested sellers
Ariba P2P
Ariba Procurement Content improvements
Discovery integration
Public Catalog Content
Deliver Network Value
Services Procurement
Complete Analysis data Access Control
Ariba Data Enrichment for SAP Spend
Performance Mgmt.
Additional compliance support for emerging
markets
Improvements in:
Supplier analysis
Contract Mgmt.
Spend Performance/ Risk Mgmt.
Savings Tracking
Ariba Sourcing
SAP Sourcing/CLM
Ariba P2P
Contract invoicing
New languages(Greek, Romanian)
Supplier Info Mgmt. 2.0
Extend Applications Leadership
Sourcing, contract mgmt., SIPM integration
to SAP ERP
Next gen search
Community-enabled support
Spend Visibility on SAP HANA
Mobility
Cloud scalability
High availability
Office 2010 support
Invoice Mgmt.: PDF copy of invoices
Next gen UI & analysis and operational
reporting
Improve Infrastructure
and Scalability
Planned innovations
8. #AribaLIVE
What is Services Procurement?
• Services Procurement solutions enable companies to effectively procure, control, and manage
complex outsourced services
• The solutions automate and streamline the entire procurement lifecycle for complex third-party
services categories, including:
Temporary labor
Statement of work (SOW) service projects
Print
Market spend
Other categories
9. #AribaLIVE
Why is it important?
• It’s a very large category of spend
Other
Services
$880
Indirect
$1,840
Contingent
Labor
$2,240
Direct &
Logistics
$2,160
Capex
$880
8 Trillion USD – SAP Customer Commerce
Source: Ariba internal metrics
12. #AribaLIVE
The biggest spend categories in
Services Procurement
• The two biggest categories are Temporary Labor and SOW Spend
Source: The Forrester Wave: Services Procurement, Q3 2010
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Buyers’ perspective
Why leverage Ariba for complex spend?
Price Compliance
Supplier Compliance
Process Efficiency
Ability to specify scope, service
levels, and/or unique category-specific
specs
Flexible Approval Processes spanning
entire collaborative process
Compliance to category-specific contracted
rates
Ability to use rate cards as starting point for
negotiations
Ability to specify requirements to suppliers
and get “apples-to-apples” bids from
vendors prior to sending an order
Expedite proposal to payment process via
full Network-based automation
One single Portal for all of your Spend
Process Compliance
Buyers’ success depends on efficiency and process, price, and supplier
compliance
16. #AribaLIVE
Not all spend is identical: Trust
Ariba to handle all types of spend
Buying Process
Pricing
Mechanisms
Category
Groups
Simple PO Complex PO Non-PO
• Discrete Items
• Multi-Attribute Items
• Time-Based Units
• Milestones
• Complex Formulas
• Fees and Expenses
• Recurring Payments
• Service Levels
• Contract-Based
• Standard Goods
• Simple Services
• Non-Catalog Buys
• Project Services
• Technical Labor
• Statements of Work
• Scheduled Services
Examples
• Standard Goods
• Simple Services
• Non-Catalog Buys
• Project Services
• Temporary Labor Rates
• Statements of Work
• Landscape Mgmt
• Association Dues
• Check Requests
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Procurement of services: Capture
all types of spend
• Contingent Labor, Print,
Consulting, Market Research,
Legal, Facilities, Vehicle
Maintenance, Marketing, and
more
• Manage POs, Receiving,
Contract Compliance
• Contract Compliance is
enforced at the time of
requisition creation
• Collaborate, resume review,
skill set comparison,
messaging/
scheduling
Find Services in the same place
as all other “goods”
Temp Labor Example
Print Example
Market Research Example
Consulting Example
Skip Slide
Contract Compliance
enforced
18. #AribaLIVE
Procurement of services:
Collaborate and receive bids
• Highly-configurable
workflow enabling internal
and external collaboration
• One portal for all of your
suppliers’ needs:
Bids, POs, Invoices, Catalo
gs, Payment, and Working
Capital
• Simple bid response tool
ensures ease of use for
your vendors
• Compare bid results side
by side and/or
communicate with vendor
Skip Slide
Configure Serial & Parallel
Approvers- before and after
Vendor Collaboration
Your vendors have one
place to access everything
Vendors can submit a bid
and communicate with you
For Temp Labor, provider
can input and send
candidate details
Once bids are submitted, you can
evaluate bids side by side, collaborate
with the vendor, or request an alternate
bid
19. #AribaLIVE
Procurement of services: Additional
temp labor capabilities
• Have candidates vetted
against a do not hire list
• Review Candidates’ work
history, including surveys
and previous bill rates
• Have vendors/
candidates or internal
resources input time sheet
details, including expenses
• Time sheets can be
automatically flipped into an
invoice and paid per the
contract and/or PO
Skip Slide
Proposed Contractor validated
against an internal do not hire list
View candidates previous ratings
based on internal surveys.
Timesheet details are captured and
validated against the Order
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Procurement of services: World-
class reporting at your fingertips
• Post reports on a powerful
Dashboard, giving you real-
time information
• Utilizing a powerful, yet
extreme intuitive
design, manipulate data
using a pivot table-style
interface
• Create visually- appealing
charts and graphs and
save onto your Dashboard
– or for others to use
Skip Slide
Modify data by dragging and
dropping fields into the Pivot Table
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Services Procurement roadmap
Fusce cum
13s21 14s22 15s23
Covers the next three releases, post 12s2 release: 13s2, 14s2, 15s2
• MSP Integration
• Enhanced Supplier Metrics
and Reporting
• Requisitions UI screens
Overhaul
• Enhanced Services
Procurement Dashboards
• Integration with Background
Check Vendors
• Enhanced Expense Capture
Functionality
• Enhanced Rate Card
Functionality
• Talent Pools
• Data Mass Maintenance
• Additional MSP Integration
• New Services Procurement
UI
• Integration with
SuccessFactors
• Market rate intelligence
• Light Industrial
• Contractor Management
• Overhaul of Collaboration
Screens
• Enhanced Functionality for
SOW Spend
• Vendor Neutrality and Vendor
Tiering
23. #AribaLIVE
Roadmap: Significant features
coming
• New Services Procurement UI / Integration with SuccessFactors / Market Rate Intelligence
A totally new Services Procurement end user experience. There will be a new tab on the UI for Services Procurement.
There will be a new Requisition creation UI with integration to SuccessFactors for Job Descriptions and Skills.
Market rate intelligence will be embedded in the UI.
• Light Industrial
The ability to hire multiple resources on the one line item of a requisition. Example: A buyer needs 50 workers to pick and ship product
for 2 months.
• Contractor Management
A central repository for all information related to a Contractor. Example: Onboarding/
Offboarding, Contractor Surveys, Certifications, etc.
• Overhaul of Collaboration Screens
These are the screens where buyers manage proposals from suppliers and suppliers submit proposals. Example: The ability to compare
candidates.
• Enhanced Functionality for SOW Spend
The ability to integrate Sourcing, Contracts, and Supplier Performance Management modules to Ariba Services Procurement SOW
spend
• Vendor Neutrality and Vendor Tiering
The ability to have Tier 1 and Tier 2 suppliers. The ability to mask certain data from end users and suppliers.
• Other
Integration from OnPremise Buyer to OnDemand Services Procurement
Integration from SAP to OnDemand Services Procurement
24. #AribaLIVE
New Services Procurement UI /
Integration with SuccessFactors
• Services Procurement will now have its own separate tab.
• End Users will clearly be able to see how many requisitions, timesheets etc they need to
approve or work on.
• Requisition process will be more intuitive.
• There will be integrations to SuccessFactors for:
Job Descriptions
Skills
• Market Rate Intelligence will be embedded ion the Requisition process. End Users will be able
to see what the market rate is for certain job types.
25. #AribaLIVE
Light industrial
• Ability to hire multiple contractors from multiple suppliers on a single line
• Issue a PO for selected contractors while collaboration is ongoing
• Support Daily rates and shifts
• Issue one PO per contractor or one PO for all contractors for a supplier (separate line items per
contractor)
26. #AribaLIVE
Contractor management
• Contractor Management contains the following functionality:
Contractor Workspaces: This is a central repository of
everything to do with the Contractor
Contractor On/Offboarding: This is the ability to Onboard
Contractors at the start of an assignment and Offboard
Contractors at the end of an assignment
Contractor Surveys: This is the ability to evaluate Contractors
during an assignment and at the end of an assignment
27. #AribaLIVE
Overhaul of collaboration screens
• Temp Labor
More intuitive UI
Better presentation of candidates
Evaluation of candidates based on skills
Additional statuses
Interview data
Short listing of candidates
Some modifications to reporting
• All other drivers
More intuitive UI
Better presentation of proposals
Short listing of proposals
28. #AribaLIVE
Enhanced functionality for SOW
spend
• Not all SOW/Consulting spend is initiated with the creation of
a Requisition
• There are many different ways in which to initiate the
procurement of SOW/
Consulting spend
Create a Project Create a Requisition Create a Contract
Issue a PO
Create a Project Create an RFX Create a Contract
Create a Requisition Issue a PO
Create a Requisition Create a Contract or Create an RFX
(or both) Issue a PO
29. #AribaLIVE
Vendor neutrality and vendor tiering
• Vendor Tiering
The ability to specify Vendors as being Tier 1 to Tier N
(generally, customers have one to three tier levels)
The ability to send a Collaborative Requisition to Tier 1 Vendors
X amount of days before Tier 2 Vendors
Especially important for some categories of spend, like
Temporary Labor IT
• Vendor Neutrality
The ability to hide the name of the Supplier and Candidate from
the Hiring Manager
The ability to hide the name of the Hiring Manager from the
Supplier
30. #AribaLIVE
Other
Integration from OnPremise Buyer to OnDemand Services
Procurement
• Requisition process would start in OnPremise
• Financial approvals would be done in OnPremise
• Tight integration will regard to Master Data etc
Integration from SAP to OnDemand Services Procurement
• Integration between SAP MM / FI and OnDemand
Services Procurement
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You have a say via our disciplined
innovation approach
“We link customer experience and feedback into our
solution vision”
Partner EcosystemOn-site Customer VisitsFeature Surveys
Advisory Councils
and User Groups
SAP Customer Network (SCN) &
Ariba Exchange
Idea here is to insert topics to help generate audience discussion – last year this was tough for some groups so having a slide where folks can “pick a topic” may help.