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ANTHONY SPRAGUE
2218 37th Ave N • St. Petersburg, Florida 33713
512-970-6701 • amsprague1@gmail.com
~ Active TS/SCI Security Clearance ~
INFORMATION SYSTEMS NETWORK & SECURITY ENGINEER
Successful history of performing skilled administration and support of sophisticated network and
communications systems
AREAS OF EXPERTISE
 Well-versed in tools and techniques for installing, configuring, supporting and troubleshooting multi-site
enterprise-level network infrastructures.
 Exemplary troubleshooting and systems-analysis talents, with history of rapidly isolating and resolving
root cause of challenging systems issues.
 Accomplished team leader and trainer with successful record of guiding, training and coaching top-notch
teams of network and support technicians.
 Excel at spearheading major upgrades, expansions and restructurings of sophisticated network
infrastructures, and at researching and procuring leading-edge new hardware and software systems.
TECHNICAL PROFICIENCIES
Platforms: UNIX, Windows
Tools: MS Office (Word, Excel, Access, PowerPoint, Outlook), Assured Compliance
Assessment Solution (ACAS), MS SharePoint
PROFESSIONAL EXPERIENCE
UNITED STATES AIR FORCE, Tampa, Florida
Information Systems Manager (12/2013 – Present)
Supervise, coach and train top-notch, cross-disciplinary IT staff of 50+ in performing installation, tracking
and updating of network hardware and software packages. Ensure all installations comply with DoD
Information Assurance Certification and Accreditation Process (DIACAP). Oversee security,risk assessment
and testing of all computer hardware, software and network systems. Hold full accountability for assuring
confidentiality, integrity, and availability of Southeast Regional Service Center (SE-RSC) intelligence
networks, systems and data. Conduct in-depth analysis of intelligence systems and networks, identifying
and resolving critical issues. Interface with users to provide support and troubleshooting, and to resolve
complex, escalated issues.
Key Achievements:
 Recovered $1.8M+ in hardware savings and $300K+ in annual maintenance savings by overseeing
equipment consolidation and retrogrades across eight facilities.
 Ensured 100% accountability of $3.5M+ in assets by expediting relocation of network-security
inventory items.
UNITED STATES AIR FORCE, Tampa, Florida
Helpdesk Support Manager (3/2012 – 11/2013)
Directed team of 40+ helpdesk specialists in providing tier 1 support and troubleshooting for three multi-level
networks spanning multiple countries and more than 12,000 users. Delivered tier 2 escalated support for

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complex technical issues. Administered and ensured optimal reliability and security of all network systems.
Maintained IT inventory comprising $2.5K in resources.
Key Achievements:
 Orchestrated planning and execution of $125,000+ vulnerability upgrades, securing more than 7,000
devices and achieving 96% success rate.
 Saved $700K+ by spearheading warehouse-equipment inventory and removal.
UNITED STATES AIR FORCE, Tampa, Florida
Instructor Supervisor, Security+ / Cyber Surety (11/2008 – 2/2012)
Provided instruction, mentoring and examinations for Cyber Surety and CompTIA Security+ Apprentice
courses. Educated 400+ students annually in core concepts of communications security (COMSEC) and
emission security (EMSEC) guidelines, operations and procedures. Provided guidance, coaching, and
ongoing professional development to team of 18 instructors, ensuring all team members were certified in
their subject-matter specialties. Maintained and updated training and studentrecords. Planned and facilitated
examinations and provided students with remedial training as needed. Created and disseminated lesson
plans, evaluation scenarios and study guides.
Key Achievements:
 Honored with awards and commendations for skills in presentation and communication to top-tier
information security and IT leaders.
 Triggered $100K+ in savings by rebuilding 144 classroom desktops, ensuring full digital capability of
eight classrooms.
UNITED STATES AIR FORCE, Okinawa, Japan
Network Configuration Manager (8/2007 – 10/2008)
Performed administration, configuration and support of $3M+ network comprising more than 11,000 users.
Coordinated data backup, storage and disaster recovery. Created and maintained Active Directory user
accounts. Assessed and resolved network trouble tickets.
Key Achievements:
 Instrumental in reducing backup times substantially by installing new software and deleting inactive
LAN accounts.
 Architected and implemented data-migration plan that boosted storage capacity by 300%.
UNITED STATES AIR FORCE, Okinawa, Japan
Information Security Team Leader (11/2005 – 7/2007)
Lead team of eight in installing, configuring and managing internet security and intrusion-detection systems.
Monitored internet tools and analyzed internetactivity. Generated reportson intrusions and quickly identified
and mitigated risks. Liaised with Office of Special Investigation (OSI) and other defense / security agencies
to maintain systems security, integrity and availability. Validated suspicious network-traffic and malicious-
logic events.
Key Achievements:
 Conceptualized and implemented facility-wide internet-security notification and tracking system.
 Secured seven new ISS servers, loading and patching within 24 hours, leading to 700% increase in
vulnerability-assessment capability.

3. ANTHONY SPRAGUE
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UNITED STATES AIR FORCE, San Antonio, Texas
Helpdesk Manager (10/2004 – 10/2005)
Oversaw team of 25+ in providing 24/7 helpdesk support for 12,000+ network systems valued at $30M+.
Created, modified and administered 14,000+ user accounts. Monitored and tracked high-priority outages,
ensuring proper, timely response from appropriate support section. Interfaced directly with customers and
provided frontline support to various departments.
Key Achievements:
 Consistently maintained 99.9%+ uptime and efficiently resolved multiple trouble tickets, leading to
significant decrease in on-site user assistance.
 Played key role in design and development of computer security act (CSA) database, including
development of tool for identifying 200+ trained and authorized CSAs.
UNITED STATES AIR FORCE, San Antonio, Texas
Network Administrator (10/2001 – 9/2004)
Administered unclassified, secret and top secretlocal area networks (LAN), including $488K+ LAN inventory.
Installed, configured and maintained hardware and software network systems. Delivered first-line technical
support to 200+ users. Procured, inventoried, tested and distributed automatic data processing equipment
(ADPE). Trusted as custodian of Fortezza public key infrastructure (PKI) and communications security
(COMSEC) systems.
Key Achievements:
 Selected as Information Systems Security Officer (ISSO) and IT security point of contact.
 Steered organization-wide installation and configuration of document management systems (DMS).
* * * * * * * *
Prior experience with US Air Force includes roles as Network Operations Center Journeyman,
Communications Computer System Operator, and Network Technician.
EDUCATION AND TRAINING
COMMUNITY COLLEGE OF THE AIR FORCE (CCAF), Montgomery, Alabama
Associate of Science in Information Systems Technology
COMMUNITY COLLEGE OF THE AIR FORCE (CCAF), Montgomery, Alabama
Associate of Science in Technology Instruction
— Professional Development & Certifications —
CompTIA Security+ ~ Leadership and Supervision ~ Fundamentals of Instructional Systems Development
~ Basic Instructor Course ~ Certified Ethical Hacker (CEH) Course ~ COMSEC Account Management ~
Cyber Security Investigations and Network Forensics