Internship report on Oysterconnect

INTERNSHIP REPORT ON OYSTERCONNECT.COM
1
Internship Report
On
OYSTERCONNECT.COM
Submission of Internship Report
Submitted to:
Submitted by:
Anshu Singh
Roll No.: PGP-18012
18anuradha.singh.ifbs@fostiima.org
Submission date: 14 th July, 2017

2
Letter of Transmittal
JULY 14, 2017
IFBS
Subject: Submission of Internship Report
Dear Sir,
I have successfully accomplished my internship program in oyster
connect. Throughout this 3 months’ period, I have some unique
opportunities to go through some productive job experiences. Those
experiences helped me to overpass the gap between classroom learning
and real life circumstances to a great extent.
Now as a mandatory part for the fulfillment of this internship program, I
am submitting my internship report on “oysterconnect.com” in oyster I
worked on two projects i.e. Spice Money and Shiksha. This was an
enormous pleasure for me to prepare this report. Working on this
internship report has given me a wide range of experience. This report
assists to make “retailers interest in the product of Spice Money and
take reviews of the students about their collage for Shiksha”. I would
like to point out here that I will exceptionally grateful to you for your
valuable supervision. I will be very delighted to answer any query you
think necessary as and when required.
Yours sincerely,
_____________________
ANURADHA SINGH
Roll No.: PGP-18017

3
Acknowledgement
This report is the result of the assistance and truthful cooperation of
different people. I could not possibly thank all of those amazing
inhabitants who have contributed something of them directly or
indirectly in preparing this report successfully. It gives me enormous
thank them for their pleasant cooperation and support.
Then at first, I would like to thank my college mentor Rajeeva Kansal,
Lecturer of IMM-FOSTIMMA Business School, for his important
guidance, and unconditional support during my tenure of the study.
In the next phase, I would like to thanks my Oysterconnect Key
Account Manager Sakshi Jawa, Project Manager Purvi Vaish,
Senior HR Pragya Sharma.
Finally, my heartiest thanks goes to all the other personnel of
Oysterconnect and their various staffs as they give me their valuable
time and help me to collect data about this report.

4
Declaration
I am asserting that this report is entitled “OYSTERCONNECT”
submitted by me to IMM-FOSTIIMA BUSINESS SCHOOL for the
degree of POST GRADUATION DIPLOMA IN MANAGEMENT as
a unique work.
I am also articulating that the report has not been submitted previously
either in part or fully to any other university or Institution for any
Degree, Diploma, Associate-ship, Fellowship and other similar title or
prizes.
____________________
Anuradha Singh
ID: PGP-18017
IMM-FOSTIIMA Business School

5
Certification

6
Executive Summary
OysterConnect.comis India's Biggest Platform for Live Projects & Virtual
Internships. We partner with various well-known Companies and Brands to carry
out large scale CorporateProjects. These projects are converted into Live Project
& Virtual Internship Opportunities for thousands of students from all major
Management & Undergraduate Programs across India. During the Internship
Program, selected students will get to work on one or more of our Client Partner(s)
requirements depending on location and other priorities. Some of our Client
Partners are Trip Advisor, Google, HUL, Nestle India, Shiksha.com, Spice Digital.
Interns will get to work with any one of our client partners (Such as Trip Advisor,
Google, HUL, Nestle India, Spice Digital, etc.) depending on their locations and
other priorities.
The specific Project Tasks for each Internship will differ as per the Client Partner's
requirements, for whom you are assigned to work.
However, some of the common tasks that can be expected to be a part of the
Project Tasks are as follows:
1. SecondaryResearch or Market Mapping
2. Telephonic Interactions for generating Appointments/ leads
3. Fieldwork involving Face-to-Face Interactions with different target audiences
(Business Owners, Retailers, Merchants/ Vendors, etc.)
4. Installation of Marketing/ Branding materials suchas Stickers, Brochures, etc.
5. Data Collection & Submission via OysterconnectOn-Field Data Collection
Mobile App (Images/ Videos/ Forms/ etc.)

7
TABLE OF CONTENTS
Introduction
Background
Research Methodology
Vision, Mission & Values
Job Description and Responsibilities
Description of the Jobs
Specific Responsibilities of the job
Learning outcome
Field experience
Observations and Recommendations
Findings and Analysis
Responses
Recommendations
Conclusion
References
Appendix

8
INTRODUCTION
OysterConnect.com is a “Virtual Student Workforce” platform, which
signs up with companies to carry out business critical projects for them.
OysterConnect.com leverages the reach and scale of its Virtual Student
network to get work done for companies in areas such as surveys, lead
generation, reviews, B2B transactions, listings, primary and secondary
market research.
Its reach of over 60,000 students across 50+ cities and 100+ colleges
makes it a valuable partner for large-scale projects. More than 60% of
our students come from the top 50 Management Schools of the country.
Such students possess the ability to deliver on higher order projects on
a real time basis.
Students work on these projects along with their academic program or
during their Internship. Work is completed on the basis of a crowd-
sourced model - where students carry out a unit level of work, which
ensures completion of larger level performance requirements.
Besides having a quality student workforce, the team at
OysterConnect.com manages the complete project management to
ensure that companies get a specific business output in a timely and
cost competitive manner. We use cloud based mobile applications to
gather data and manage students. These data applications are useful for
our customers since they can view the data in a transparent manner.

9
Specialties
Virtual Internships, Live Projects, Skilling Projects, Paid Internships,
International Internships, Short Term Internships, Marketing Internships,
Finance Internships, HR Internships, Operations Internships
Website
http://www.oysterconnect.com
Industry
Education Management
Type
Privately Held
Headquarters
B-109, Sector 5 NOIDA, U.P 201301 India
Company Size
11-50 employees
Founded
2007

1
0
Introductionof projects
Spice money under the purview of smart value ventures, is an energetic
financial house dealing in money exchange and money remittance
services. They operate these businesses under license from RBI and are
also authorized dealer. They are one of the leading names in foreign
exchange business and are serving over a million customers across the
country by providing services through over 37 branch locations &over
5000 sub-agents.
Spice money is a FinTech product of spice digital ltd- the software arm
of spice group. Spice money payment solution is an unique and
innovative solution that trader/merchant to collect payment, operate as
mini ATM for cash withdrawal, deposits, using Aadhaar enabled
payment system (AEPS).

1
1
Whatis AEPS?
Aadhaar enabled payment system is a payment service
empowering a bank customer to use aadhaar as his/her identity
to access his/her respective aadhaar enabled bank account and
perform basic banking transactions like balance inquiry, cash
deposit, cash withdrawal, remittances.
OBJECTIVES
1. To empower a bank customer to use Aadhaar as his/her
identity to access his/ her respective Aadhaar enabled bank
account and perform basic banking transactions like balance
enquiry, Cash deposit, cash withdrawal, remittances that are
intrabank or interbank in nature, through a Business
Correspondent.
2. To sub-serve the goal of Government of India (GoI) and
Reserve Bank of India (RBI) in furthering Financial Inclusion.
3. To sub-serve the goal of RBI in electronification of retail
payments.
4. To enable banks to route the Aadhaar initiated interbank
transactions through a central switching and clearing agency.
5. To facilitate disbursements of Government entitlements like
NREGA, Social Security pension, Handicapped Old Age
Pension etc. of any Central or State Government bodies, using
Aadhaar and authentication thereof as supported by UIDAI.
6. To facilitate inter-operability across banks in a safe and secured
manner.
7. To build the foundation for a full range of Aadhaar enabled
Banking services.

1
2
WORK FLOWOF SPICE MONEY

1
3
Shiksha.com is an online education classifieds business of Info Edge
India. This is a market place, which connects the education seekers with
the education providers. Information on educational institutes, programs,
scholarships and admission notifications for undergraduate programs,
vocational courses providing professional degrees or certificates and
higher education in India and abroad is available on the website.
 The website was launched on May 2008
 In Jan 2012, Common application form was launched. Students
applied to various B-schools in India through this standardized
application form.
 In February 2014, Campus connects Program launched to identify
problems of B-school aspirants and helped find answers to queries
such as placements, fees, tie-ups.
 In May 2014, Shiksha.com started counselling sessions for
management studies aspirants using WhatsApp. Information on
various students queries such as admission process, placements etc.
were answered by Shiksha Campus Rep from well-known Indian B-
schools like KJ Somaniya Institute of Management and Wellingkar
Institute of Management.
 In June 2014, Alumni Employment Stats tool was launched. This tool
helped students to decide which B-school to select after comparing
salaries earned by the alumnus.

1
4
 In September 2014, a survey was conducted to identify students’
preferences while deciding the college. Over 2500 students from
various streams like Engineering, Hospitality, Management, Design
and Media participated in this survey.
WORK FLOW OF SHIKSHA
Background
Share the given link to you to all students through
any social network.
Ask students to give their college review and
submit that review.
The shiksha team will match the detailes of
students with their linkedin profile and facebook
form.
Then after all the verification the shiksha team will
upload the review on the shiksha site.

1
5
As I worked at Oysterconnect in that, we have given two projects they
are Spice money and Shiksha. So the internship report is based on
“Spice money and Shiksha”.
Objectives of the Report
 The objective was to create the awareness to the retailers
about the AEPS.
 To improve the acceptance of AEPS as a mode of payment
among merchants.
 The objective was to convince retailers to take the product.
 Tell about the extra services also which were provided by the
spice money.
 Receiving feedback about the product.
 Finding out the alternative uses of the existing product.
 Help company to introduce new products in the market and
improve its existing products.
 Know about the customer’s needs and expectations.
Scopes
The scope of the study was not limited because we can go any market in
the NCR region for the leads. The study is wide and valuable. The
internship was based on the taking reviews of the students about their
college and generating interest in the retailers for spice money product.
Challenges

1
6
In Spice money the limitation was asking for the ID proof of the retailer
was challenging. Convincing them to give the picture of their ID proof
and ask for their help in filling the lead generation form.
In Shiksha, the limitation was taking reviews of the students about their
colleges and after that matching that detail with social networking site
and contacting them.
1. It is too short and vague, without any useful information.
2. You have copied text from anywhere on the internet.
3. You have used junk characters, SMS language, slang or abusive word
in your review.
4. Your personal details could not be verified.
Research Methodology
Area covered under this project
 Munirka market, palam village, INA market, malviya nagar, r.k
puram, Nehru place, laxmi nagar, HauzKhas.
 Laxmi nagar is markets located in mid of Delhi. This market has
numerous shops with all the leading Indian and International
brands.
 Nehru place market consists of tech. and export showrooms.
 In this project, we approach retailers of all budgets. Who gather all
kind of customers?
Study Approach

1
7
Only the quantitative approach was used to conduct the field work. All
the respondents are asked to give their ID proofs and we have to fill the
lead generation form of all the retailers.
Sample Size
I have filled the lead generation form of 70 retailers and I have taken
their ID proofs and uploaded in the form and I have taken the picture of
all the retailer shops.
MISSION, VISSION OF THE COMPANIES
OYSTERCONNECT
Vision
 To become India's biggest "managed" Student Workforce network
by number of students who complete their short-term work
experiences through it.
 To be the partner of choice attracting "smart" work from the best
Brands in India so as to be able to provide excellent work
experiences to the students on the network.
 To leverage technology to create a seamless and excellent
experience for both Students and Corporate ensuring recurring and
awesome engagement.
Mission

1
8
 To help students across India and the World to obtain short-term
work experience along with their studies, anytime and anywhere,
enabling life changing work skills for them.
 To help leading organizations to leverage the power of a managed
student network to achieve Company goals.
Spice money
Vision
To be a trendsetter in establishing the highest standards of customer
service in the licensed money movement industry.
Mission
To become the brand of choice by leveraging products, resources,
network, human capital and, above all, an attitude of
uncompromising customer service.
Core Purpose
To bring convenience, security and empowerment to people and
help provide momentum to a globalizing world through the
movement and exchange of money and related financial solutions.
Shiksha

1
9
Vision:
SHIKSHA Initiative envisions to eradicate illiteracy from India
Mission:
SHIKSHA Initiative works with the mission to create lifelong learners,
by enhancing the learning process and utilizing a technology-enabled
learning program. It enhances the classroom environment and equips the
teachers with an innovative high-engagement teaching mechanism to
boost learning effectiveness and retention among children.
Job Description and Responsibilities
Oysterconnect is the company, which offers projects to the students.
Therefore, Oysterconnect gave me spice money project in that they
require intern to do a market survey about the product of spice money
i.e. aadhaar enabled payment system machine. They need intern to
spread the awareness about the spice money payment mode and for
generating leads for the spice money and second project which were
offered by Oysterconnect was shiksha project in that we were ask to take
the reviews of the students about their colleges .so, Oysterconnect gave
me 2 projects i.e. spice money and shiksha. For Oysterconnect I work
for 8 weeks, 5 weeks I work on spice money project and 3 weeks I work
on shiksha project.
Description of the Jobs

2
0
SPICE MONEY
 In my 8 weeks work experience I go through different responsibilities,
one to one conversation, team meeting etc.
 My first task was to do a survey on the sales associate’s using different
online payment methods (card swiping machines, net banking, paytm,
mobile wallet).
 Generating a lead by convincing the retailer to use the company device,
by telling them the benefits of it.
 Afterwards getting their data feeded on “LEAD GENERATION FORM”
which was available on spice money database.
 Then reporting to my mentor at evening.
 I worked on target basis.
 Target was set by my project manager weekly.
 Therefore, the job profile was core on sales.
 Incentive was given in the form of COE (certificate of excellence).
SHIKSHA
 Here the work was virtual, in which we have to forward the link
generated by the company.
 There was unique id provided to us.
 Then the person to whom we had forwarded the link fill that link.

2
1
 They also send us the thank you not to us on WhatsApp, which was
automatically generated at the end of that review.
 Incentive was given in the form of COE (certificate of excellence).
 The shiksha team was verifying the reviews filled by anyone.
Specific Responsibilities of the job
 Choice such market where retailers are very much.
 Ask all retailers of their ID proof picture.
 Fill the lead generation form for all the retailers.
 Upload all the forms in poimmaper app.
 Competitors analysis
 Ask for students reviews
 Submit their reviews on shiksha
 Give update about the project to mentor
Learning outcome
The internship program is being organized for learning the real corporate
experience. From my 8 weeks working experience with Oysterconnect. I
have done two projects and from that, I achieved many learning from
them. As an intern, I believe I achieved so many things during the
internship, which I can apply in my carrier life. It was a great
opportunity for me to work with Shiksha and spice money through
Oysterconnect. In addition, I got the opportunity to know the nature of
corporate culture such as attending meeting with team, giving monthly
updates about the task assigned.

2
2
I learn how to communicate with the retailers and learn how to convince
the retailers to give their ID proofs and fill the lead generation form. I
learn how to make use of contacts and make use of social networking
site. Also during the survey, I had to communicate with lot of retailers of
different markets, with many retailers, which ultimately enhance my
communication skill. I also learned how to do real work in extreme
pressure.
FIELD EXPERIENCE
This research provided an opportunity to walk down on the field
and have a one on one interaction with people from different
walks of life. This diversified environment with a pool of
disparate minds helped us in understanding their take on
internship as to what value does an internship hold in their life,
or what is their thought process when they think about the
product. How it differs from person to person and the reasons,

2
3
which motivates an individual to take the product of spice
money and give reviews for shiksha. All this help me to
understand the market and I learn how to communicate and learn
many marketing strategies in the field. Over all my field,
experience in the market was very good and I learn a lot from
field.

2
4
Observations and Recommendations
For all kind of business after sales service is more important than other
service to retain customers. So survey is very important for that, because
this five valuable data to take perfect decision. As SPICE MONEY &
SHIKSHA is doing this so, this is very good sine not only for them but
also for our market as well.
However, the process of conducting a survey was not up to the
expectation. I hope this will overcome very soon as because they also
start this and this is a learning process for them as well.
Finally, I think that each department should think intern as their co-
workers rather than only intern. This is because many of the members do
not want to share the kind of work they do and what sorts of task they
usually do. As a result, at the end of the day we could not learn more. If
they do not want to disclose then what is the use of keeping the interns
since they are not learning effectively.
Findings and Analysis of spice money
With the purpose of measure the interest level of the retailers a sequence
of questions were asked to the retailers with the help of a lead generation
form, the data from these questions are tabulated below.

2
5
RESPONSES OF SPICE MONEY
1. Are you aware about AEPS (Aadhaar enabled payment
system)?
yes 8
no 62
11%
89%
CHART TITLE
yes no
2. Have you ever tried using aadhaar enabled payment
system before?
yes 5
no 65
yes
7%
no
93%
Chart Title

2
6
3. Are you aware of any of the following companies,
which provide AEPS services?
4. Has any of the following companies ever approachedto
give you information about the services?
SPICE MONEYIDFCNOVOPAYPAYNEAR ONE OTHERS
NONE
CHART TITLE
SPICE MONEY 2
IDFC 0
OXIGEN 2
NOVO PAY 0
PAYNEAR ONE 0
OTHER 10
SPICE MONEY
14%
IDFC
0%
OXIGEN
14%
NOVO PAY
0%
PAYNEAR ONE
0%
OTHER
72%
CHART TITLE

2
7
5. Do you think AEPS transfers will be beneficial for your
business?
yes 50
no 20
yes
no
CHART TITLE
6. Is there any particularcompany you have in mind you
would like to take AEPS service.
yes 10
no 50
yes
no
CHART TITLE

2
8
7. What are the current payment options you are
accepting in your store?
debit card 40
cash 20
mobile wallets 10
AEPS 0
others 0
debit cardcash
mobile wallets AEPSothers
CHART TITLE
8.What is the most common method customer’s use in
your store?
cash 30
debit card/credit card 30
mobile wallet 10
others 0
cash
debit card/credit
card
mobile wallet others
CHART TITLE

2
9
9.Have you had any customer who has asked you to
take his payment through AEPS?
YES 5
NO 65
YES
NO
CHART TITLE
10. Do you have aadhaar-linked bank account?
yes
no
CHART TITLE

3
0
11. Do you use internet-enabled
desktop/laptop/tablet/smartphonein his/her store?
yes 65
no 5
yes
no
CHART TITLE
12. Do you own a smart phoneyourself?
yes 65
no 5
yes
no
CHART TITLE

3
1
13. Are you interested in spice money AEPS product?
yes 40
no 30
yes
no
CHART TITLE

3
2
Conclusion
Eventuallywe all know that spice money is technology
related company so, they have to be updatedall the time,
and otherwise they will be wipeout from the competition.
At last, the thing is this system is new for peopleand we
have to educate them not only in metropolitancity but
also the 2/3 tier city as well.
To increase their market they have to educate and create
the new need for their product& services. They should
also lower down their prices of their product to boost up
there sales.
Now, if we talk about shiksha then it is a company, which
is taking first mover advantage in the market. Now many
more players are coming in this segment too, because it is
having lots of potential.
There are limited colleges and courses in shiksha,
especially of metropolitan city, so they should focus also
on the othercities as well.
References

3
3
1.http://oysterconnect.com/
2. https://www.shiksha.com/
3.https://www.spicemudra.com/
APPENDIX

3
4
LEAD GENERATION FORM FOR SPICE MONEY
Date *
Name of the student
Name of the owner/decision maker
Contact Number of the owner/decision maker
Full Address of the Store
City
PIN Code
Are you aware about AEPS (Aadhar Enabled Payment System)?

3
5
Yes
No
Have you ever tried using Aadhaar Enabled Payment System before?
Yes
No
Are you aware of any of the following companies, which provide AEPS
services?*
Spice Money
IDFC
Oxigen
Novopay
Paynear One
Other
None
Has any of the following companies ever approached to give you
information about their services?*
Spice Money

3
6
IDFC
Novopay
Paynear One
Other
None
Do you think AEPS transfers will be beneficial for your business?*
Yes
No
What are the current payment options you are accepting in your store?*
Debit Card/Credit Card
Cash
Mobile Wallets
AEPS
Other
What is the most common payment method customers use in your
store?*
Cash

3
7
Debit Card/Credit Card
Mobile wallets
Other
Have you had any customer who has asked you to take his payment
through AEPS?*
Yes
No
Do you have aadhaar-linked bank account?*
Yes
No
Do you use internet Enabled desktop/ laptop/ tablet/ smartphone in his
/her store?*
Yes
No
Do you own a Smartphone yourself?
Yes

3
8
No
For Student: Please explain about Spice Money and its AEPS services.
Use the training documents provided.
Are you interested in Spice Money AEPS product?*
Yes
No
For Student: Using the camera icon above, please attach a picture of the
retailer's Aadhar card (in case, he does not have an Aadhar card, at that
time, then the picture of any other valid Id proof).
Remarks
COLLEGE REVIEW FORM FROM SHIKSHA
Your College Details
College Name
Enter the college name you're about to review
Location

3
9
Select the city in which your college is located. For eg: Mumbai, Agra,
Noida etc
Course
Select the course along with the specialization
Year of Completion
Select the year when you completed the course.
If you're currently studying, please enter the year when you will
complete the course
Placements (At least 3-4 lines) *
How were placements for your batch or your senior batch? What percent
of students were placed? What was the highest, lowest and average
salary offered? Which all companies visited the campus? What kind of
roles were offered to students?
What percent of students got internship from college? What was the
highest, lowest and average stipend offered?

4
0
(Minimum 250 characters)
Infrastructure (At least 3-4 lines) *
Describe the facilities (e.g. Wi-Fi, Labs, Classrooms, Library, Medical
Facilities, Sports and Games etc.) available in the campus. What is the
quality of labs and classrooms? What is the quality of food available in
the canteen? How are hostel rooms? Did you face any infrastructure
related issues during your tenure at the college?
Faculty & Course Curriculum (At least 3-4 lines) *
How was your experience with faculty - were they helpful, qualified and
knowledgeable? What teaching methods were used? What was student
to faculty ratio? Did you get industry exposure? Was the course
curriculum useful?

4
1
Other Details
Please write here if you want to share any other details about your
college
Title of Review *
Give a short headline that summarizes your college review. e.g.
Absolutely dissatisfied because of faculty, good placements in 2015,
really good infrastructure and facilities etc.
Rate Your College on The Following Parameters
A. Worth the Money
B. Crowd & Campus Life

4
2
c. Placements & Internships
d. Infrastructure
E. Faculty & Course Curriculum
you recommend others to take admission in your college?
Yes No
Personal Details
Students trust a review when it comes from a genuine person. Please
give us few basic details about yourself, which we will verify.
First Name *
Last Name *
Personal Email ID *
Facebook / LinkedIn Profile URL *

4
3
Please enter the link of your Facebook or LinkedIn profile that carry
your name & your college name to facilitate cross verification from our
side.
Mobile Number *
Your phone number will not be shared with anyone.

Internship report on Oysterconnect

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Similar to Internship report on Oysterconnect

Similar to Internship report on Oysterconnect (20)

More from ANSHU SINGH

More from ANSHU SINGH (11)

Recently uploaded

Recently uploaded (20)

Internship report on Oysterconnect