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MetricsVis
A visual analytic system for
evaluating employee
performance in public safety
agencies
Visual Analytics
Master Of Science in Engineering in CS
Our
Team
@sergio_picca
@andrea_napoletani
Introducing the solution and going through the
system and its views.
Introducing the domain of interest and the concept
of job performance as a criterion.
1. THE BIG PICTURE
2. THE PROBLEM
Overview of personnel psicology and
Human resource management.
How to evaluate the job performance of
an employee?
What the system should do to
accomplish user need.
Discovering the views of the system and
their contribution for the tasks.
Table of
Contents
3. ANALYTICAL TASKS
4. THE SOLUTION
Defining metrics to measure employee
effectiveness and productivity.
1 - The big picture
HOW TO ASSES INDIVIDUAL
PERFORMANCE?
The main goal
The Changing Nature of
Product and Service
Markets.
Changing nature of
work and
organization
Technology
New
organization design
Product and
Service
Market
Role of
Workers
Role of
Managers
From the book “Applied Psychology in Human
Resource Management”, by Waine F. Cascio,
Herman Aguinis
1 - The big picture
The big picture
Organization
Made up of individuals, working together
in teams.
“If you can’t feed a
team with two pizzas,
is too large”
Jeff Bezos, CEO Amazon
EVALUATE AN INDIVIDUAL
CONTRIBUTION TO THE GROUP.
MULTI-LEVEL PERFORMANCE
COMPARISONS.
2- The problem
Lifespace
Variables
Leadership
Environmental
characteristics
Job and
Location
Performance as
a criterion
2 - The problem
(Un)reliability.
Relevance.
Sensitivity
The usefulness of a criterion in
term of:
EVALUATE
EMPLOYEE
PERFORMANCE
EVALUATE GROUP AND
TEAM PERFORMANCE
EVALUATE
DEPARTMENT
PRIORITIES
INVESTIGATE
ORGANIZATION
WORKLOAD
T1
T3
T2
T4
Four
analytical
tasks
Each task should be
accomplished to
ensure multi-level
performance
comparison.
3 - Analytical Tasks
3 - Analytical
Tasks
Deriving performance metrics
DATA
SOURCE
RATINGS
MAPPING
TOP
FACTORS
Computer-aided dispatch
(CAD) and Record
management system (RMS)
Job Completion, Work
quantity, Work quality.
The system transform
these ratings into
weights, and their sum
is the office
performance.
PRIORITY ADJUSTMENT VIEW
Support dynamic selection of evaluation
factors, with weights adjustment.
Allow a complete view of the status of
the employee’s job.
GROUP PERFORMANCE VIEW
Support performance evaluation and comparison
among the group and within the group.
PROJECTION VIEW
Allow building homogeneous groups of
employees.
PERFORMANCE MATRIX VIEW
MetricsVis
Composed of four views.
4 - The Solution
Priority adjustment
view
DYNAMIC WEIGHT
ADJUSTMENT
Tune the weights according to
organization priorities.
CHOOSE INITIAL
WEIGHTS
Select rating distribution from
police officers or citizens.
4 - The Solution
HOLISTIC VIEW OF JOB
COMPLETION STATUS
Allow to evaluate and compare the
performance of employees for the
entire organization.
TWO AVAILABLE
SORTING INTERACTIONS
• Sort by total score of employees
or job categories.
Performance
matrix view
• Sort by an individual employee or
job category.
4 - The Solution
Column heading: total scores of employee
Row heading: total scores of performance related factors
Group performance view
THREE VISUAL
REPRESENTATION
A table list, dandelion glyphs, and
stacked radar charts, to support
the comparison and analysis of
team performance.
HIGH-LEVEL
COMPARISON
Comparison at the group level,
individual contribution to its group and
contribution of a group to the entire
organization.
LOW-LEVEL
COMPARISON
Comparison for a set of data
attributes, identification of outliers
and correlation among attributes.
4 - The Solution
Offense Categories Total AD BN
Calls for service 4645 2092 2553
All Other Offenses 260 122 138
Drug Abuse 89 29 70
Trepass 41 22 21
Larceny 24 16 8
OWI 24 3 21
AD BN
7.65 7.85
4.80 4.93
3.37 4.25
3.09 2.94
2.77 2.08
1.10 3.04
𝑙𝑜𝑔 𝑒(𝑥)
22.5∘
Inside the view
4 - The Solution
Dandelion Glyph
Intuitive, visualizing
the differences among
groups.
A transformation is required, depending
on variance of the data.
Radar Chart
Less precise showing exact
values.
Allow users to inspect the contribution
ratio of each member of a group.
Projection view
K-MEANS CLUSTERING
METHOD
Assist with designing resource
allocation strategies that balance
workload and the skill set of the
group.
t-SNE DIMENSIONALITY
REDUCTION ALGORITHM
Reveal the relationship among
data items.
4 - The Solution
T1
T2
T3
T4
VIEWS
None Low Moderate Important
The impact of
MetricVis
EXPERT FEEDBACKS
The tool enables to ground their
evaluations and explore quantitative
metrics.
A valuable visual tool, supporting a
broad view of the organization.
Include the time associated with the
job.
FUTURE IMPROVEMENTS
Scalability.
EVALUATE EMPLOYEE
PERFORMANCE
EVALUATE GROUP AND
TEAM PERFORMANCE
INVESTIGATE ORG.
WORKLOAD.
EVALUATE DEPARTM.
PRIORITIES
4 - The Solution
Demo
Thanks.
That’s it.
References
1. Jieqiong Zhao, Morteza Karimzadeh, Luke S. Snyder, Chittayong Surak- itbanharn,
Zhenyu Cheryl Qian, and David S. Ebert, Fellow, IEEE. MetricsVis: A Visual Analytics System
for Evaluating Employee Performance in Public Safety Agencies. IEEE TRANSACTIONS ON
VISUALIZATION AND COMPUTER GRAPHICS, VOL. 26, NO. 1, JANUARY 2020.
2. W. F. Cascio and H. Aguinis. Applied psychology in human resource management (7th ed.).
Prentice Hall, Upper Saddle River, NJ, 2011.
3. Brian Becker, Barry Gerhart. The Impact of Human Resource Management on Organizational
Performance. The Academy of Management Journal, Vol. 39, No.4 (August 1996), pp.
779-801.

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MetricsVis

  • 1. MetricsVis A visual analytic system for evaluating employee performance in public safety agencies Visual Analytics Master Of Science in Engineering in CS
  • 2. Our Team @sergio_picca @andrea_napoletani Introducing the solution and going through the system and its views. Introducing the domain of interest and the concept of job performance as a criterion.
  • 3. 1. THE BIG PICTURE 2. THE PROBLEM Overview of personnel psicology and Human resource management. How to evaluate the job performance of an employee? What the system should do to accomplish user need. Discovering the views of the system and their contribution for the tasks. Table of Contents 3. ANALYTICAL TASKS 4. THE SOLUTION
  • 4. Defining metrics to measure employee effectiveness and productivity. 1 - The big picture HOW TO ASSES INDIVIDUAL PERFORMANCE? The main goal
  • 5. The Changing Nature of Product and Service Markets. Changing nature of work and organization Technology New organization design Product and Service Market Role of Workers Role of Managers From the book “Applied Psychology in Human Resource Management”, by Waine F. Cascio, Herman Aguinis 1 - The big picture The big picture
  • 6. Organization Made up of individuals, working together in teams. “If you can’t feed a team with two pizzas, is too large” Jeff Bezos, CEO Amazon EVALUATE AN INDIVIDUAL CONTRIBUTION TO THE GROUP. MULTI-LEVEL PERFORMANCE COMPARISONS. 2- The problem
  • 7. Lifespace Variables Leadership Environmental characteristics Job and Location Performance as a criterion 2 - The problem (Un)reliability. Relevance. Sensitivity The usefulness of a criterion in term of:
  • 8. EVALUATE EMPLOYEE PERFORMANCE EVALUATE GROUP AND TEAM PERFORMANCE EVALUATE DEPARTMENT PRIORITIES INVESTIGATE ORGANIZATION WORKLOAD T1 T3 T2 T4 Four analytical tasks Each task should be accomplished to ensure multi-level performance comparison. 3 - Analytical Tasks
  • 9. 3 - Analytical Tasks Deriving performance metrics DATA SOURCE RATINGS MAPPING TOP FACTORS Computer-aided dispatch (CAD) and Record management system (RMS) Job Completion, Work quantity, Work quality. The system transform these ratings into weights, and their sum is the office performance.
  • 10. PRIORITY ADJUSTMENT VIEW Support dynamic selection of evaluation factors, with weights adjustment. Allow a complete view of the status of the employee’s job. GROUP PERFORMANCE VIEW Support performance evaluation and comparison among the group and within the group. PROJECTION VIEW Allow building homogeneous groups of employees. PERFORMANCE MATRIX VIEW MetricsVis Composed of four views. 4 - The Solution
  • 11. Priority adjustment view DYNAMIC WEIGHT ADJUSTMENT Tune the weights according to organization priorities. CHOOSE INITIAL WEIGHTS Select rating distribution from police officers or citizens. 4 - The Solution
  • 12. HOLISTIC VIEW OF JOB COMPLETION STATUS Allow to evaluate and compare the performance of employees for the entire organization. TWO AVAILABLE SORTING INTERACTIONS • Sort by total score of employees or job categories. Performance matrix view • Sort by an individual employee or job category. 4 - The Solution Column heading: total scores of employee Row heading: total scores of performance related factors
  • 13. Group performance view THREE VISUAL REPRESENTATION A table list, dandelion glyphs, and stacked radar charts, to support the comparison and analysis of team performance. HIGH-LEVEL COMPARISON Comparison at the group level, individual contribution to its group and contribution of a group to the entire organization. LOW-LEVEL COMPARISON Comparison for a set of data attributes, identification of outliers and correlation among attributes. 4 - The Solution Offense Categories Total AD BN Calls for service 4645 2092 2553 All Other Offenses 260 122 138 Drug Abuse 89 29 70 Trepass 41 22 21 Larceny 24 16 8 OWI 24 3 21 AD BN 7.65 7.85 4.80 4.93 3.37 4.25 3.09 2.94 2.77 2.08 1.10 3.04 𝑙𝑜𝑔 𝑒(𝑥) 22.5∘
  • 14. Inside the view 4 - The Solution Dandelion Glyph Intuitive, visualizing the differences among groups. A transformation is required, depending on variance of the data. Radar Chart Less precise showing exact values. Allow users to inspect the contribution ratio of each member of a group.
  • 15. Projection view K-MEANS CLUSTERING METHOD Assist with designing resource allocation strategies that balance workload and the skill set of the group. t-SNE DIMENSIONALITY REDUCTION ALGORITHM Reveal the relationship among data items. 4 - The Solution
  • 16. T1 T2 T3 T4 VIEWS None Low Moderate Important The impact of MetricVis EXPERT FEEDBACKS The tool enables to ground their evaluations and explore quantitative metrics. A valuable visual tool, supporting a broad view of the organization. Include the time associated with the job. FUTURE IMPROVEMENTS Scalability. EVALUATE EMPLOYEE PERFORMANCE EVALUATE GROUP AND TEAM PERFORMANCE INVESTIGATE ORG. WORKLOAD. EVALUATE DEPARTM. PRIORITIES 4 - The Solution
  • 17. Demo
  • 19. References 1. Jieqiong Zhao, Morteza Karimzadeh, Luke S. Snyder, Chittayong Surak- itbanharn, Zhenyu Cheryl Qian, and David S. Ebert, Fellow, IEEE. MetricsVis: A Visual Analytics System for Evaluating Employee Performance in Public Safety Agencies. IEEE TRANSACTIONS ON VISUALIZATION AND COMPUTER GRAPHICS, VOL. 26, NO. 1, JANUARY 2020. 2. W. F. Cascio and H. Aguinis. Applied psychology in human resource management (7th ed.). Prentice Hall, Upper Saddle River, NJ, 2011. 3. Brian Becker, Barry Gerhart. The Impact of Human Resource Management on Organizational Performance. The Academy of Management Journal, Vol. 39, No.4 (August 1996), pp. 779-801.