The document discusses developing social potential within organizations through communities, networks, dialogs, and collective intelligence. It describes six stages of intranet maturity and three fields of social intranets. Components of Intranet 2.0 include networking, communities, dialog, and collective intelligence. The development of social practices in companies allows for time capitalization, communication, and collaboration through collective intelligence.

1. On developing the social potential
Communities, Networks, Dialogs & Collective Intelligence
April 2011Social Potential - HKM - Yellow Pages
Presented by
Damien Boisbouvier / Trainee
Event / Department (optional)

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6 Intranet Maturity Stages
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3 fields of Social Intranet

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5 components of Intranet 2.0
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Evolution & positioning of solutions market
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Source : USEO

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Development of social practices in companies
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ContributionsofCSN
Time
Capitalization
Collective Intelligence
Collaboration &
communication
« Collective
Intelligence » Zone« Dialog » Zone
Little
benefits Rupture of
practice line to
cross
Quick
benefits
Important
benefits
Collective
Intelligence
Networking
Communiti
es
Dialog

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Application fields of Intranet 2.0 in Industry
(Source : Renault
Consulting &
NextModernity)
Inform &
Dialog
Federate &
Connect
Collaborate &
Capitalize
Learn &
Innovate
B2C
(Clients,
Prospects,
Analysts,
Citizens…)
-Blogs & Twitts
-Events
-Video Sharing
-B2C
-Communities
? Crowdsourcing
B2E
(Employees,
Subcontractor
…)
-Intranets
-Blogs (COO,
Corporate,
Thematic)
-Chats
-Communities
(Experts,
Professions…)
-Diversity &
CSR
-Projects or
team
collaboration
(Wikis, iShare,
WebConf,
Chat)
-Innovation
forums
-Ideas Labs
-Surveys
B2B
(Partners,
Suppliers,
Schools…)
Portals Research
Communities
Portals Innovation with
SME
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Examples of Communities Typology
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Example of Network Mapping Feature
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Example of Tag Cloud Visualization
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KEYS :
- Concepts & Fields
- Disciplines & Subjects
- Schools & Companies
- Activities & Professions
- Hobbies & Passions

11. © AIRBUS Operations LTD. All rights reserved. Confidential and proprietary document.
For further information visit our website http://km
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communication du présent document ou son contenu. Ce document ne doit pas être reproduit ou communiqué à un tiers sans l’autorisation expresse et écrite d’AIRBUS Operations S.A.S. Ce document et son contenu ne
doivent pas être utilisés à d’autres fins que celles qui sont autorisées. Les déclarations faites dans ce document ne constituent pas une offre commerciale. Elles sont basées sur les postulats indiqués et sont exprimées de
bonne foi. Si les motifs de ces déclarations n’étaient pas démontrés, AIRBUS Operations S.A.S. serait prêt à en expliquer les fondements.
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April 2011Social Potential - HKM - Yellow Pages