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Alondra Kimberly Gonzalez
6530 Myrtle St, Houston, TX 77087
alondrahkimberly@hotmail.com
(832) 455-3350
PROFESSIONAL SUMMARY
Enthusiastic, outgoing employee/student who learns quickly and is proficient at building positive
relationships with new and existing customers by offering superior customer service.
SKILLS
 Customer-oriented
 Active listening skills
 Personable
 Computer literate (Microsoft
Certified)
 Motivated team player
 Fluent in Spanish
WORKHISTORY
01/2015 to currently
J.P. Morgan Chase Bank – 6816 Capitol St, Houston, Tx 77011
 Handles large amounts of money daily.
 Assisted customers with transactions, concerns, and questions.
 Guide customers with new technology placed in the branch
03/2014 to 08/2014
Pappas Bar-B-Q – 1217 Pierce St, Houston, Tx 77002
 Operated a cash register for cash, check, and credit card transactions with
accuracy.
 Assisted customers with orders, suggestions, and complaints
07/2013 to 05/2014 Senior Internship
Catholic Charities – Cabrini Center – 2900 Louisiana St. Houston, TX 77006
 Assisted and shadowed a legal caseworker and attorney.
11/2011 to 08/2014 Teaching Assistant
Project Chrysalis Middle School – 4528 Leeland St. Houston, TX 77023
 Provided educational assistance to lower level students, orientation to
incoming sixth grade students, teachers' assistance with the creation of
assignments and/or any physical help needed to improve the visual
representation of the environment.
EDUCATION
Current Pursuing a Bachelor of Business Administration
University of Houston- Main Campus- 4800 Calhoun Rd, Houston, TX 77004
Classification: Junior
Expected Graduation Date: May 2018

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Customer Service Resume-2

  • 1. Alondra Kimberly Gonzalez 6530 Myrtle St, Houston, TX 77087 alondrahkimberly@hotmail.com (832) 455-3350 PROFESSIONAL SUMMARY Enthusiastic, outgoing employee/student who learns quickly and is proficient at building positive relationships with new and existing customers by offering superior customer service. SKILLS  Customer-oriented  Active listening skills  Personable  Computer literate (Microsoft Certified)  Motivated team player  Fluent in Spanish WORKHISTORY 01/2015 to currently J.P. Morgan Chase Bank – 6816 Capitol St, Houston, Tx 77011  Handles large amounts of money daily.  Assisted customers with transactions, concerns, and questions.  Guide customers with new technology placed in the branch 03/2014 to 08/2014 Pappas Bar-B-Q – 1217 Pierce St, Houston, Tx 77002  Operated a cash register for cash, check, and credit card transactions with accuracy.  Assisted customers with orders, suggestions, and complaints 07/2013 to 05/2014 Senior Internship Catholic Charities – Cabrini Center – 2900 Louisiana St. Houston, TX 77006  Assisted and shadowed a legal caseworker and attorney. 11/2011 to 08/2014 Teaching Assistant Project Chrysalis Middle School – 4528 Leeland St. Houston, TX 77023  Provided educational assistance to lower level students, orientation to incoming sixth grade students, teachers' assistance with the creation of assignments and/or any physical help needed to improve the visual representation of the environment. EDUCATION Current Pursuing a Bachelor of Business Administration University of Houston- Main Campus- 4800 Calhoun Rd, Houston, TX 77004 Classification: Junior Expected Graduation Date: May 2018