3. Learning Outcomes
By the end of the lesson students should:
1. Identify Verbal Communication cues to
communicate effectively;
2. Explain the importance of Verbal Communication
and
3. Present situations in which verbal communication
is present.
4. Contents
REVIEW
Lesson 5: Features of an
Effective Communication
MOTIVATION
Pre-Activity
DISCUSSION
Lesson 6: Verbal
Communication
WRAP-UP
Review the Topic
Key Takeaways
01
03
02
04
7. Features of an Effective
Communication
CONSIDERATION
To be effective, the speaker should
always consider relevant
information about his/ her
receiver such as mood,
background, race, preference,
education, status, needs, among
others. By doing so, he/she can
easily build rapport with the
audience.
COMPLETENESS
Essential to the quality of
the communication process
in general. Hence,
communication should
include everything that the
receiver needs to hear for
him/her to respond, react,
or evaluate properly.
8. Features of an Effective
Communication
CONCRETENESS
Effective communication happens
when the message is concrete
and supported by facts, figures,
and real-life examples and
situations. In this case, the
receiver is more connected to
the message conveyed.
CONCISENESS
Does not mean keeping the
message short but making
it direct or straight to the
point. Insignificant or
redundant information
should be eliminated from
the communication that
will be sent to the recipient.
9. Features of an Effective
Communication
CORRECTNESS
Correctness in grammar
eliminates negative impact
on the audience and
increases the credibility and
effectiveness of the
message.
CLEARNESS
-implies the use of simple and
specific words to express
ideas. It is also achieved
when the speaker focuses
only on a single objective
in his/her speech so as not
to confuse the audience.
10. Features of an Effective
Communication
COURTESY
The speaker shows courtesy in
communication by respecting
culture, values, and beliefs of
his/her receivers. Being courteous
all the time creates a positive
impact on the audience.
20. Introduction
Have you ever felt
as if you weren’t in
the mood to talk?
Verbal communication is the use of words to
share information with other people. It can
therefore include both spoken and written
communication. However, many people use the
term to describe only spoken communication.
The verbal element of communication is all
about the words that you choose, and how they
are heard and interpreted.
21. Definition…
Verbal Communication refers to an
interaction in which words are used to relay a
message.
For effective and successful verbal
communication, use words to express ideas
which can be easily understood by the person
you are talking to.
31. Let’s Discuss…
CLARITY
The meanings of words,
feelings, or ideas may be
interpreted differently by
a listener; hence, it is
essential for you to clearly
state your message and
express your ideas and
feelings.
32. Let’s Discuss…
ETHICS
Words should be carefully
chosen in consideration of
the gender, roles,
ethnicity, preferences, and
status of the person or
people you are talking to.
33. Let’s Discuss…
VIVIDNESS
Words that vividly or
creatively describe
things or feelings usually
add color and spice to
communication. Hence,
you are encouraged to
find ways to charm your
audience using vivid
words.
37. CREDITS: This presentation template
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