3. Introduction
Just about every office has a list of general
duties that need to be performed on an ongoing
basis. Duties can include anything from filing to
keeping the books to answering the phones.
4. 1. Customer Relations
Most offices have contact with customers in
one form or another. A secretary or receptionist
may be responsible for answering incoming
phone calls, communicating with clients via email
or greeting customers upon entering the facility.
She may also accept money from customers who
come to the office to pay a bill.
5. 2. Bookkeeping
Bookkeepers perform basic accounting
functions, such as maintaining ledgers and
handling accounts payable and accounts
receivable. This may be a function that is
assigned to one person or handled by a separate
department, depending on the size of the
company. Small business owners may outsource
the task to a self-employed bookkeeper.
6. 3. Clerical and Administrative
Duties
Clerical and administrative duties may include
typing, filing, mailing and preparing documents
such as reports or presentations for other staff
members. While these functions have
traditionally been performed by a secretary or
administrative assistant, the advent of the
personal computer allows many workers to
complete these tasks for themselves.
7. 4. Scheduling
Offices that work on an appointment basis,
such as those of doctors or attorneys, require staff
to schedule the appointments and to conduct
follow-up contacts. Salespeople and business
executives may also need assistance in
maintaining a work schedule, and arranging
meetings and conference calls.
8. 5. Maintaining Supplies
An office needs a variety of supplies to
function, such as paper, pens staplers and rubber
bands. Each office will typically assign the
responsibility of keeping supplies in stock to one
person in each department. He may also have the
task of keeping track of where the supplies go to
prevent misuse.
9. Conclusion
So, in this work was presented five main
duties to be performed in the office.
These are:
1.Customer Relations.
2.Bookkeeping.
3.Clerical and Administrative Duties.
4.Scheduling.
5.Maintaining Supplies.
