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Babel Communications
     Agency Presentation




                      February, 2009
Summary



1. Agency Overview

2. Our Clients

3. Babel’s Vision

4. Babel’s Divisions
1. Agency Overview
•   Founded in 1998, Babel Communications is a full services agency, independent,
    energetic and creative.
•   Babel Communications provides a full range of services and it is recognized for its
    proactive, creative approach to client handling: the highest level of attention, our best
    advice and our most diligent efforts.
•   Our expertise is in Building & Constructions, Banking, FMCG, IT& Telecommunications,
    Media.
•   Starting with May 2008, the agency is owned in majority and managed by Raluca Simu,
    ex Communication and Marketing Director of Millennium Bank and ABN AMRO Bank.
    Calin Diaconu, founder of the agency, is part of the managing board and offers his over
    14 years of experience to the benefit of clients.
    Alin Gherman is the new GM bringing his experience of over ten years in the field with
    multinationals such as P&G.
•   In 2008, Babel started the discussions with Springer & Jacoby, one of the most famous
    and creative German agency, in view of establishing a strategic partnership. Presently,
    Babel has a bilateral cooperation agreement with Springer & Jacoby.
•   Since January 2009 Babel is ISO 9001 certificated.
1. Agency Overview


                           BABEL
                        Communications



                     Client
                                   Strategy
                    Service


Creative   Production         PR              BTL   Media
2.Our Clients
3. Babel’s Vision
                Credibility




Creativity                    Commitment
3. Babel’s Vision
                                               Core Strengths & Values
We deliver excellence by focusing on five key principles:

1. Knowledge and Insight - Babel has more than 10 years experience in the advertising
    industry: this enables us to create accountable and flexible multi-channel
    communication strategies for every client.

2. Consumer Focus - Rather than adopting a “brand-led” approach to our methodologies,
    all our advertising models and tools are fundamentally consumer-focused.

3. Creativity - We propose creative and impact solutions in all areas of expertise.

4. Flexibility and Dynamism - The departments of Babel Communications work within a
    young and dynamic structure. They meet the need for flexibility, intelligence and
    accountability.

5. Methodological and Financial Rigor - we consistently deliver value for our clients and
    excellent growth rates. We are rigorous both in the way we work with and report to
    clients, as well as in the way we constantly evaluate the success of every part of the
    communication process.
4. Babel’s Divisions
                                            Client Service Department
                      Motto: “We serve our clients’ business, not our clients”

•   We administrate advertising projects and advertising budgets.

•   We ensure the communication flow between every department of the agency and
    the clients.

•   We conceive communication strategies and budgets.

•   We collaborate with all the other departments in the best interest of our clients
    and present the result to the clients.

•   We design and implement efficient strategies.

•   We use our knowledge and experience to provide cost effective communication
    services at a high quality level.
4. Babel’s Divisions
                                          Client Service Department

• It is our belief that each client is unique and we put a great deal of effort into
understanding their individual needs.


• We try to understand our clients' business objectives and strategies, as well
as their ways of working.


• We regard each client relationship as special, tailoring our programs as
required.

• We strongly encourage long-term professional relationship with our clients, as
this approach brings a series of important benefits on both sides.
4. Babel’s Divisions
                                   Client Service Department
                        The Process of Building Integrated Campaigns

BRIEFING                         Competition
                  Briefing
                                 Analysis

                                          Objectives


                                                             STRATEGY
           Post
           Evaluation
                         CLIENT SERVICE
                            PROCESS             Strategies



                Execution
                                          Tactical
                                          Plans
                             Creative
                             Approach



                        IMPLEMENTATION
4. Babel’s Divisions
                                                  Strategic Department
          Motto: “The farther backwards you can look, the further forward
                                   you are likely to see” Sir W. Churchill


Our methodology is the result of a combination of research and insights and it is
    based on three main pillars:


          Total understanding of the consumer
          Total rigor in strategic planning, maximizing insights, creativity and
          consumer effective solutions
          Total accountability via measurement system

By using this process, we establish clearly a strong link between communications
     and business results.
4. Babel’s Divisions
                                                  Creative Services
      Motto: “While the motto of the 1990s was ‘culture’, the motto of the
                                    21st century seems to be ‘creativity ‘”




Our product is IDEAS:
•   Business IDEAS
•   Brand IDEAS
•   Strategic IDEAS
•   Famous IDEAS
4. Babel’s Divisions
4. Babel’s Divisions
4. Babel’s Divisions
4. Babel’s Divisions
4. Babel’s Divisions
4. Babel’s Divisions
4. Babel’s Divisions
                                        PR Department
                                          Our PR services


                            PR




                Media       Crisis       CSR          Internal
Consultancy
              relations   management   Programs    Communication
4. Babel’s Divisions
                                                        PR Department
                          Motto: “If our clients succeed, we succeed”


• Great PR is about connecting with people, not just communicating with them.
• Our PR team creates relevant, bold, successful media-neutral solutions that add
to the value and profitability of our clients' corporate and product brands.
• We are always looking for that creative breakthrough – something that will set
our client apart from everything else.
• Babel Communications PR consultants have an average experience of 5 years in
PR, and most of them have a journalistic background.

• Our Senior PR Lifestyle & Technology consultant, Loredana Oproiu, has over 6
years of experience in media and communication. A previous lifestyle journalist,
Loredana entered PR in 2005 and she worked for technology clients such as
Philips, HP, Cisco, Sony Ericsson.
Case studies selection
A Christmas Tree for all Romanians

                •   Nominated at SABRE Awards 2008 for two
                    categories: “Best PR Project in South Eastern
                    Europe” and “Publicity Stunt”

                •   Nominated at CIPR Excellence Awards 2008, in
                    the Broadcast Category

                •   Winner of Silver PR Award 2008 in the
                    Corporate Communication category
The project

•   Millennium BCP launched a subsidiary in Romania in October 2007, on a market with
    more than 40 brands.

•   The bank entered Romania with a generous and human-related positioning, rooted in
    the bank’s philosophy - “life inspires us” and offered Romanians the highest
    Christmas Tree in Europe built in Bucharest’s Unirii Square. The Tree gave people a
    reason to be proud and opened their souls to the magic of Christmas.

•   The project succeeded to become a landmark for Bucharest and had international
    media exposure.
Research and planning

•   Primary research sources
     – Brand benchmarking
     – Media content analysis
     – Media consumption research


•   Secondary research resources
     – Other similar Christmas Tree projects in Portugal and Poland to evaluate the
       possible PR challenges
     – Statistics about traffic downtown Bucharest
     – Public Opinion Barometer of the Open Society Foundation


•   Conclusions of the research confirmed that the project should address Romanians’
    decreasing self-pride and invite them experience the positive celebrity of being the
    hosts of the most spectacular Christmas Tree in Europe.
Campaign stages and tactics

•   Press Conference to launch the project - October 18, 2007

•   Internal communication for staff and poster campaign in the branches for clients

•   Informal meetings and media pitches: October 28 – building the metal structure;
    November 26 – rising of the star in top of the tree; November 28 - rising of the lighting
    panels; November 29 – light tests

•   Launch day on December 1 (National Day of Romania, the traditional timing of
    illuminating Bucharest for season celebrations) - public event and live TV broadcasts

•   Ongoing Realitatea TV media partnership and photo contest

•   Charity campaign – “Give a toy for the children without Santa” - December 10 - 21 2007

•   Closing the project - Press Release announcing the disassembling of the tree
Results – The Brand


•   77% awareness about the highest Christmas Tree in Europe, measured
    within core target as described above, compared to a planned 70%;


•   42% of those who were aware about the project linked the tree to the bank,
    compared to a planned 40%


•   52% of total respondents highly appreciated the project as a positive
    involvement of the bank in social life
Baneasa Shopping City

                        •   Baneasa Shopping City, „the
                            most eagerly awaited fashion
                            mall from Romania” situated
                            in the Baneasa Commercial
                            Area of the Baneasa Project
                            opened its gates on the 17th.

                        •   The Grand Opening event
                            has been separated into: the
                            Press Conference and the
                            VIP Evening Event.

                        •   The special guest at the
                            opening event was Eva
                            Herzigova. Other VIP’s: Irina
                            Schroter, Doina Levintza,
                            Catalin Botezatu, Oana
                            Roman, Catinca Roman,
                            Camelia Sucu, Zina
                            Dumitrescu, Andreea Esca
                            etc
4. Babel’s Divisions
                                                    BTL Department
      Motto: “The price of greatness is responsibility”, Sir W. Churchill



•   We have one of the most experienced BTL teams on the market, which has
    developed projects for Henkel, Praktiker, Government of Romania,
    International Summit (Mr. Bush visit to Romania), Enescu Music
    Festival, JVC, SME’s Fair (TIM) for the Commerce Chamber of
    Bucharest, Glasscorp, etc.

•   Our main metrics for a successful event are:
            Attendants vs. invitees ratio
            Media coverage
            360O feedback analysis (satisfaction index)
4. Babel’s Divisions
                                                            BTL Department
                      Examples of Major Successful Corporate Events
Ceresit Caravan – 11th of August – 6th September 2008
• The concept “Full shot with Ceresit” (“Suteaza si Ceresit te premiaza”)
• Location: 64 building sites in Constanta, Galati, Bacau, Iasi, Brasov, Sibiu, Cluj
Napoca, Timisoara, Bucuresti
• Attendants: 8000 construction workers
4. Babel’s Divisions
                                                            BTL Department
                      Examples of Major Successful Corporate Events
Glasscorp Launch – 20th of June, 2008
• launch of the new glass company in Buzau
• ratio attendants/invitees: 0.8
• coverage in business, generalist and financial media (still gathering the articles)
• event organized in three weeks
4. Babel’s Divisions
                                                         BTL Department
                     Examples of Major Successful Corporate Events

Launching of the new production unit Henkel - October 10th 2007:
• Location Campia Turzii (Cluj)
• 150 guests: mass-media (national & local), Henkel’s partners & clients
4. Babel’s Divisions
                                              BTL Department
                    Examples of Major Successful Corporate Events
Henkel Dealers’ Event – December 2005
• 300 guests, Palatul Parlamentului
4. Babel’s Divisions
                                                       BTL Department
                    Examples of Major Successful Corporate Events

Jose Carreras Event – 19th of December 2004
• event developed under the high Patronage of the President of Romania
4. Babel’s Divisions
                                                    Media Department
                                 Motto: “What you see is what you get…
                                                             and more”

• Strategic Planning                                  We believe that returns
          - Recommendations                          must be quantifiable and
          - Annual flowchart development                        accountable.
                     - TV rating forecast
                     - CPP forecast                We combine innovation and
                                                            imagination with
• Negotiation with the Media channels:                     measurement and
          - For the Annual budget                                 evaluation.
          - Renegotiating in case of any changes
          - Solve current questions of placement

• Detailed media planning

• Post-buy reports

• Competitors analysis
Contact:

             Alin Gherman – General Manager
                   Mobile: 0723 282 353
              Email: alin.gherman@babel.ro

      Laura Ilie – Head of Strategy and New Business
                    Mobile: 0723 399 143
                  Email: laura.ilie@babel.ro



Address: Babel Communications, 5 Cpt. Demetriade Street,
                  District 1, Bucharest

                    Web: www.babel.ro
Thank you!

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Babel Communication Presentation

  • 1. Babel Communications Agency Presentation February, 2009
  • 2. Summary 1. Agency Overview 2. Our Clients 3. Babel’s Vision 4. Babel’s Divisions
  • 3. 1. Agency Overview • Founded in 1998, Babel Communications is a full services agency, independent, energetic and creative. • Babel Communications provides a full range of services and it is recognized for its proactive, creative approach to client handling: the highest level of attention, our best advice and our most diligent efforts. • Our expertise is in Building & Constructions, Banking, FMCG, IT& Telecommunications, Media. • Starting with May 2008, the agency is owned in majority and managed by Raluca Simu, ex Communication and Marketing Director of Millennium Bank and ABN AMRO Bank. Calin Diaconu, founder of the agency, is part of the managing board and offers his over 14 years of experience to the benefit of clients. Alin Gherman is the new GM bringing his experience of over ten years in the field with multinationals such as P&G. • In 2008, Babel started the discussions with Springer & Jacoby, one of the most famous and creative German agency, in view of establishing a strategic partnership. Presently, Babel has a bilateral cooperation agreement with Springer & Jacoby. • Since January 2009 Babel is ISO 9001 certificated.
  • 4. 1. Agency Overview BABEL Communications Client Strategy Service Creative Production PR BTL Media
  • 6. 3. Babel’s Vision Credibility Creativity Commitment
  • 7. 3. Babel’s Vision Core Strengths & Values We deliver excellence by focusing on five key principles: 1. Knowledge and Insight - Babel has more than 10 years experience in the advertising industry: this enables us to create accountable and flexible multi-channel communication strategies for every client. 2. Consumer Focus - Rather than adopting a “brand-led” approach to our methodologies, all our advertising models and tools are fundamentally consumer-focused. 3. Creativity - We propose creative and impact solutions in all areas of expertise. 4. Flexibility and Dynamism - The departments of Babel Communications work within a young and dynamic structure. They meet the need for flexibility, intelligence and accountability. 5. Methodological and Financial Rigor - we consistently deliver value for our clients and excellent growth rates. We are rigorous both in the way we work with and report to clients, as well as in the way we constantly evaluate the success of every part of the communication process.
  • 8. 4. Babel’s Divisions Client Service Department Motto: “We serve our clients’ business, not our clients” • We administrate advertising projects and advertising budgets. • We ensure the communication flow between every department of the agency and the clients. • We conceive communication strategies and budgets. • We collaborate with all the other departments in the best interest of our clients and present the result to the clients. • We design and implement efficient strategies. • We use our knowledge and experience to provide cost effective communication services at a high quality level.
  • 9. 4. Babel’s Divisions Client Service Department • It is our belief that each client is unique and we put a great deal of effort into understanding their individual needs. • We try to understand our clients' business objectives and strategies, as well as their ways of working. • We regard each client relationship as special, tailoring our programs as required. • We strongly encourage long-term professional relationship with our clients, as this approach brings a series of important benefits on both sides.
  • 10. 4. Babel’s Divisions Client Service Department The Process of Building Integrated Campaigns BRIEFING Competition Briefing Analysis Objectives STRATEGY Post Evaluation CLIENT SERVICE PROCESS Strategies Execution Tactical Plans Creative Approach IMPLEMENTATION
  • 11. 4. Babel’s Divisions Strategic Department Motto: “The farther backwards you can look, the further forward you are likely to see” Sir W. Churchill Our methodology is the result of a combination of research and insights and it is based on three main pillars: Total understanding of the consumer Total rigor in strategic planning, maximizing insights, creativity and consumer effective solutions Total accountability via measurement system By using this process, we establish clearly a strong link between communications and business results.
  • 12. 4. Babel’s Divisions Creative Services Motto: “While the motto of the 1990s was ‘culture’, the motto of the 21st century seems to be ‘creativity ‘” Our product is IDEAS: • Business IDEAS • Brand IDEAS • Strategic IDEAS • Famous IDEAS
  • 19. 4. Babel’s Divisions PR Department Our PR services PR Media Crisis CSR Internal Consultancy relations management Programs Communication
  • 20. 4. Babel’s Divisions PR Department Motto: “If our clients succeed, we succeed” • Great PR is about connecting with people, not just communicating with them. • Our PR team creates relevant, bold, successful media-neutral solutions that add to the value and profitability of our clients' corporate and product brands. • We are always looking for that creative breakthrough – something that will set our client apart from everything else. • Babel Communications PR consultants have an average experience of 5 years in PR, and most of them have a journalistic background. • Our Senior PR Lifestyle & Technology consultant, Loredana Oproiu, has over 6 years of experience in media and communication. A previous lifestyle journalist, Loredana entered PR in 2005 and she worked for technology clients such as Philips, HP, Cisco, Sony Ericsson.
  • 22. A Christmas Tree for all Romanians • Nominated at SABRE Awards 2008 for two categories: “Best PR Project in South Eastern Europe” and “Publicity Stunt” • Nominated at CIPR Excellence Awards 2008, in the Broadcast Category • Winner of Silver PR Award 2008 in the Corporate Communication category
  • 23. The project • Millennium BCP launched a subsidiary in Romania in October 2007, on a market with more than 40 brands. • The bank entered Romania with a generous and human-related positioning, rooted in the bank’s philosophy - “life inspires us” and offered Romanians the highest Christmas Tree in Europe built in Bucharest’s Unirii Square. The Tree gave people a reason to be proud and opened their souls to the magic of Christmas. • The project succeeded to become a landmark for Bucharest and had international media exposure.
  • 24. Research and planning • Primary research sources – Brand benchmarking – Media content analysis – Media consumption research • Secondary research resources – Other similar Christmas Tree projects in Portugal and Poland to evaluate the possible PR challenges – Statistics about traffic downtown Bucharest – Public Opinion Barometer of the Open Society Foundation • Conclusions of the research confirmed that the project should address Romanians’ decreasing self-pride and invite them experience the positive celebrity of being the hosts of the most spectacular Christmas Tree in Europe.
  • 25. Campaign stages and tactics • Press Conference to launch the project - October 18, 2007 • Internal communication for staff and poster campaign in the branches for clients • Informal meetings and media pitches: October 28 – building the metal structure; November 26 – rising of the star in top of the tree; November 28 - rising of the lighting panels; November 29 – light tests • Launch day on December 1 (National Day of Romania, the traditional timing of illuminating Bucharest for season celebrations) - public event and live TV broadcasts • Ongoing Realitatea TV media partnership and photo contest • Charity campaign – “Give a toy for the children without Santa” - December 10 - 21 2007 • Closing the project - Press Release announcing the disassembling of the tree
  • 26. Results – The Brand • 77% awareness about the highest Christmas Tree in Europe, measured within core target as described above, compared to a planned 70%; • 42% of those who were aware about the project linked the tree to the bank, compared to a planned 40% • 52% of total respondents highly appreciated the project as a positive involvement of the bank in social life
  • 27. Baneasa Shopping City • Baneasa Shopping City, „the most eagerly awaited fashion mall from Romania” situated in the Baneasa Commercial Area of the Baneasa Project opened its gates on the 17th. • The Grand Opening event has been separated into: the Press Conference and the VIP Evening Event. • The special guest at the opening event was Eva Herzigova. Other VIP’s: Irina Schroter, Doina Levintza, Catalin Botezatu, Oana Roman, Catinca Roman, Camelia Sucu, Zina Dumitrescu, Andreea Esca etc
  • 28. 4. Babel’s Divisions BTL Department Motto: “The price of greatness is responsibility”, Sir W. Churchill • We have one of the most experienced BTL teams on the market, which has developed projects for Henkel, Praktiker, Government of Romania, International Summit (Mr. Bush visit to Romania), Enescu Music Festival, JVC, SME’s Fair (TIM) for the Commerce Chamber of Bucharest, Glasscorp, etc. • Our main metrics for a successful event are: Attendants vs. invitees ratio Media coverage 360O feedback analysis (satisfaction index)
  • 29. 4. Babel’s Divisions BTL Department Examples of Major Successful Corporate Events Ceresit Caravan – 11th of August – 6th September 2008 • The concept “Full shot with Ceresit” (“Suteaza si Ceresit te premiaza”) • Location: 64 building sites in Constanta, Galati, Bacau, Iasi, Brasov, Sibiu, Cluj Napoca, Timisoara, Bucuresti • Attendants: 8000 construction workers
  • 30. 4. Babel’s Divisions BTL Department Examples of Major Successful Corporate Events Glasscorp Launch – 20th of June, 2008 • launch of the new glass company in Buzau • ratio attendants/invitees: 0.8 • coverage in business, generalist and financial media (still gathering the articles) • event organized in three weeks
  • 31. 4. Babel’s Divisions BTL Department Examples of Major Successful Corporate Events Launching of the new production unit Henkel - October 10th 2007: • Location Campia Turzii (Cluj) • 150 guests: mass-media (national & local), Henkel’s partners & clients
  • 32. 4. Babel’s Divisions BTL Department Examples of Major Successful Corporate Events Henkel Dealers’ Event – December 2005 • 300 guests, Palatul Parlamentului
  • 33. 4. Babel’s Divisions BTL Department Examples of Major Successful Corporate Events Jose Carreras Event – 19th of December 2004 • event developed under the high Patronage of the President of Romania
  • 34. 4. Babel’s Divisions Media Department Motto: “What you see is what you get… and more” • Strategic Planning We believe that returns - Recommendations must be quantifiable and - Annual flowchart development accountable. - TV rating forecast - CPP forecast We combine innovation and imagination with • Negotiation with the Media channels: measurement and - For the Annual budget evaluation. - Renegotiating in case of any changes - Solve current questions of placement • Detailed media planning • Post-buy reports • Competitors analysis
  • 35. Contact: Alin Gherman – General Manager Mobile: 0723 282 353 Email: alin.gherman@babel.ro Laura Ilie – Head of Strategy and New Business Mobile: 0723 399 143 Email: laura.ilie@babel.ro Address: Babel Communications, 5 Cpt. Demetriade Street, District 1, Bucharest Web: www.babel.ro