1. Alexandria Straub
12511 W Honeysuckle St
Litchfield Park, AZ 85340
623-889-1264
adarois1@yahoo.com
CareerSummary: Resultdrivenhealthcaresupervisor withproven experience in impacting
organizational performancethroughthedevelopmentand implementation of best practices
and standard operating procedures. Highly focused on reducing costs and redundancies
while maximizing utilization; achieving overall goal of enhanced patient care.
- Computer systems/applications - Conflict Resolution
- Coaching and mentoring - Communication
- Program management - Adaptability
- Corporate trainer - HIPAA
Professional Experience
HealthServicesManager
U.S Air Force Apr 2006-Present
Patient Administration Supervisor
 Directly supervises and oversees multiple departments: Family Member Relocation
Coordinator (Special Needs Program),Medical EvaluationBoards department.
 Arranges medical travel for patients referred for long distance care. Verifies treatment
authorization and medical necessities; creates travel documents, books airfare, lodging,
rental car. Calculates, reviews,and processes travel vouchers forpayment.
 Processes patient safety reports concerning electronic medical recorderrors. Corrects local
errors and submits higher level workorders.
 Generates quarterly after hours on-call schedule. Trains, schedules, and maintains
equipment and 30+ personnel.
 Produces bi-weekly inpatient status reports, analyzes and formats data for distribution and
notificationto applicable clinics, departments and executive leadership.
 Conducts group and individual beneficiary counseling forall insurance policy variables.
Front OfficeManager
 Pioneered clinic access to care metric; exceeded goal of 90%- achieved 94% availability by
re-constructing scheduling templates for six surgeons.
 Performed font-deskoperations for satellite clinic with 800 beneficiaries;
scheduled/checked-in patients, ordered applicable laboratory testing, ensured 100%
medical records availability,
 Compiled end of day reports tracking open and closed encounters; identified and corrected
over 500 delinquent encounters.

2.  Clinic data quality councilrepresentative; attended monthly metric compliance meetings
translating company objectives and goals, addressing issues specific to each department.
 Ensured coding compliance: analyzed trends, monitored system errors, trackedstaff
training, exceeded 72hr standard.
 Patient advocate;addressed patient concerns, routed to appropriate department for action,
tracked forcompletion.
Hospital Staffing Coordinator
 Matched budget execution report withhospital staffing reports; identified contracting
errors totaling over $25,000 annually.
 Organized and led monthly Resource Allocation Committee meetings consisting of 57
members and governing $31 million in hospital resources.
 Translated annual corporate staffing changes summaries; briefed and advised executive
leadership. Developed effectivemeasures forevaluating and reporting staffing
shortages; suggestions approved and implemented from headquarters level.
 Processed quarterly and annual staffing reviews; corrected over 500 errors ensuring
staffing report data integrity.
 Facilitated 46 operating agreement reviews and re-writes; maintaining policies with
three major affiliated hospitals and multiple inter-agency departments.
Education
BachelorofScience – HealthcareAdministration Currently Enrolled
University of Phoenix, Online
AirmanLeadershipSchool 2011
John J. Rhodes, Luke AFB, AZ
Specialized Training
 Air ForceSmart Operations forthe 21st Century (AFSO21) Green Belt Course
 Non-Commissioned OfficerProfessionalEnhancement Course
 Personnel Reliability Program Conference
 Electronic Records Management Course
 Government Purchase Card Training
 Defense Travel System Training
 TRICARE Fundamentals Course