Ms. Smith was employed as an Administrative Assistant at Empowerment Plus Institute where she was responsible for greeting clients, managing emails and communications, maintaining registration and documentation, assisting with office supplies and refreshments, transporting participants, leading marketing activities, preparing newsletters and materials, organizing filing systems, setting up classrooms, assisting instructors with resources, making travel arrangements, and various other tasks as assigned. She was often commended for her excellent customer service and hospitality. Additionally, she demonstrated talent for graphic design and used this skill to develop brochures, cards, and marketing messages.

1. 9888 Bissonnet Street, Suite 510, Houston, Texas 77036 USA
Tel: 713-974-6636 Fax 713-773-2553
Website: www.empin.org Email: training@empin.org
July10, 2014
TO: HoustonIndependentSchool District(HISD)
Attn:HR Department
FROM: SheilaR.Wall,ProgramDirector 832 755-4511 (cell); swall@empin.org(email)
RE: AlexandriaSmith;Statementof dutiesandresponsibilities
Ms. Smithwas employedasan AdministrativeAssistantonmystaff where she wasresponsible and
accountable forthe following:
Primary Duties
 Greetclients, ensure visitorssign-in,andassistParticipantsasneeded
 Dailymanagementof emailsandclientcommunication
 MaintainEMPIN Course RegistrationTrackingDataandrelateddocumentation
 Prepare andmaintainOffice Supplies TrackingSheetandRefreshmentInventory/ConsumptionList
 Assistinmanagingpurchasesrelativetodayto day businessoperations
 PrimaryDriver:Pick-upandDrop-off off participantsdailyandcoordinate lunchplans
 Manage TransportationandGuidance onCity/Site Visits
 Lead ConstantContactMarketingActivities
 Prepare Newslettersandassistwithmisc.marketingmaterialsandgraphicdesign
 Create and maintain anorganizedfilingsystemfor all records,reports,and companydocuments
 Prepare classrooms fordailyuse andcleanupclassroomsat endof day
 Prepare copiesof hand-outsforInstructorsandensure all resourcesneededare available (i.e.
Easel Pads,markers,tentcards)
 AssistManagementstaff withFacultyandClassroomSupportasrequired
 Make Travel Arrangementsasneeded
 Researchhotelsandvenuesandmake reservationsasneededforclassesandevents
 Misc. requestasassignedbyExecutive Directorand/orProgramDirector
Ms. Smithwas oftencommendedbyourclientsforherexcellentcustomerservice. She wascharacterized
as “veryhospitable and enjoyable tobe around”,andshe dida great jobat ensuringtheirtransportation
needs were met. Additionally,she showedasolidtalentforgraphicdesignandusedthisskill todevelop
variouscompany brochures,greetingcards,andConstantContactmessages.
Please contactme viacell shouldyouhave anyquestions,concerns,orrequire furtherverification. Itwas
my pleasure to have Ms. AlexandriaSmith onmystaff at EmpowermentPlusInstitute.