UXPA Boston 2024 Maximize the Client Consultant Relationship.pdf
Al Hannah Experience - Graphic View
1. AL HANNAH
Graphic View of Work History
Chicago Illinois
608.347.1027
alhannah312@gmail.com
2. International
Engagement
Media
Strategy /
Media
Relations
Branding /
Positioning
Direct & Multi-
channel Sales
Staff
Supervision
CRM
Utilization
Project
Budgeting /
Management
Multilingual
Requirement
Trade Show /
Event
Management
Spanish Language Teacher’s
Assistant
Kalamazoo College
Kalamazoo, MI
Political Reporter Intern
KYW-TV Philadelphia
Philadelphia, PA
Guest Booking Intern
CNN
Atlanta, GA
Bilingual Service Representative
Manpower
Milwaukee, WI; Caracas, Venezuela
& Santiago, Chile
Program Administrator II
Al Hannah
Experience Overview
EarlyCareer
Program Administrator II
Texas Commission on Alcohol &
Drug Abuse
Austin, TX
Internal Auditor
Catholic Relief Services
Global Assignment (Africa, Asia, the
Balkans, Latin America)
Program & Planning Analyst IV
Wisconsin Tobacco Control Board
Madison, WI
Program Director
Coalition for a Tobacco-Free
Louisiana
New Orleans, LA
Marketing/Sales Specialist Level
M+W Group
Chicago, IL
Marketing/Sales Manager Level
M+W Group
Chicago, IL
PolicyFocus
Sales&Branding
3. Kalamazoo College
Spanish Language Teacher’s Assistant
Taught laboratory sessions, tutored,
reviewed work of Spanish students
Manpower
Bilingual Service Representative
• Milwaukee: Engaged job applicants
and explained assignments in
Spanish
• Chile & Venezuela: Engaged and
graded skills of candidates seeking
English-intensive job assignments
Z
M
Al Hannah
Early Career
English-intensive job assignments
KYW-TV (Westinghouse Broadcasting)
Political Reporter Intern
Covered Philadelphia City Hall;
interviewed Council members; drafted
news stories
CNN
Guest Booking Intern
Advance work for anchors: guest bios,
background research, topic summaries,
questions to ask on-air
K
C
4. Texas Commission on Alcohol & Drug Abuse
Project Administrator II
Developed service delivery plans with
regional advisory boards in South and West
Texas
Catholic Relief Services
Internal Auditor
Audited relief programs for compliance
with US Government regulations,
management quality and operational
efficiency in Asia, Latin America and
Africa. Conducted multi-country post-
Vietnam
Philippines
Indonesia
Guatemala
T
C
Al Hannah
Public Policy Experience
Africa. Conducted multi-country post-
conflict audit in the Balkans.
Coalition for a Tobacco-Free Louisiana
Program Director
• Media + political mobilization
campaign to change state law
• Engaged municipal, parish and state
leadership to build support for
campaign, craft legislation
• Louisiana became 2nd state in nation
to repeal state laws preempting local
tobacco health ordinances
Wisconsin Tobacco Control Board
Project Administrator IV
• Managed execution of $15 million in
annual grants
• Communicated results to public, legislators
Kosovo
Montenegro
Macedonia
Ethiopia
Peru
W
L
5. Coalition for a Tobacco-Free Louisiana
Program Director
• Served as spokesman for changing state law in
print, TV, talk radio, events and local press clubs
• Led statewide tour to meet local officials to pass
Wisconsin Tobacco Control Board
Project Administrator IV
• Collaborated with large advertising agency to
tailor and sequence media campaign
• Developed talking points for communities seeking
local health ordinances
W
L
Al Hannah
Sales & Branding Experience
M M+W Group
Manager of Inside Sales
• Led positioning/content development to win
project pursuits to support >$500M in annual
sales.
• Developed binational Inside Sales team during
expansion into Mexico and into new industries
• Leveraged Salesforce CRM to codify issues /
features / benefits / proofs analysis in sales
strategy
• Wrote script, directed video to promote
completion of >US$125M project with Mexico
City-based film crew
• Led statewide tour to meet local officials to pass
resolutions favoring change in law
• Led selection and management of advertising
agency on earned and paid media campaign
6. Kalamazoo College
Spanish Language Teacher’s Assistant
I was the only American selected to
serve as a Spanish Language TA
Manpower
Bilingual Service Representative
• Milwaukee: Daily engagement with
Spanish-speaking job candidates;
recorded jobs line in Spanish
• Chile & Venezuela: Work in Spanish-
language office environment
Z
M
Texas Commission on Alcohol/Drug Abuse
T
Al Hannah
Work in Multilingual Environments
Texas Commission on Alcohol/Drug Abuse
Project Administrator II
Mixed English / Spanish work environment
focused on services in South and West Texas
T
C Catholic Relief Services
Internal Auditor
Multi-month audits in Guatemala and Peru for
compliance with US Government regulations,
management quality and operational efficiency
W M+W Group
Manager of Inside Sales
• Trained new Sales staff in Spanish
• Client presentations in Mexico
• Won >$125 million consumer products
manufacturing project in Mexico’s Bajío
Region during 1st year of Mexico operations