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 COMMUNICATION IS SIMPLE AND
COMPREHENSIVE WAY TO TRANSMISSION
AND RECEIVING OF INFORMATION,
FEELING AND ATTITUDES.
COMMUNICATION IS A TWO WAY
PROCESS AND IT IS A CONTINUOUS
PROCESS INVOLVING INTERACTION
BETWEEN TWO OR MORE PEOPLE
 ENSURING PUBLIC PARTICIPATION IN
HEALTH PROGRAMME
 PUBLICITY HEALTH POLICIES, ACTION AND
ACTIVITIES AND TO REMOVE RUMORS
 MAINTAINING CONTINUES PUBLIC
CONTACT
 MAINTENANCE OF HEALTH RECORDS AND
TO RECEIVE CORRECT REPORTS.
 OBTAINING FEEDBACK FROM COMMUNITY
OR HEALTH WORKERS.
 MAKING HEALTH EDUCATION EFFECTIVE.
Source/
Sender
Ideas
Encoding
ChannelReceiver
Decoding
Feedback
On the basis of relationship
 Formal
 Informal
On the basis of Direction of Flow
 Downward Communication
 Upward Communication
On the basis of expression
 Verbal Communication
 Non Verbal Communication
 Oral Communication
 Written Communication
 THE COMMUNICATOR MUST PERCEIVE THEIR CLIENTS
HEALTH PROBLEMS FROM THEIR POINTS OF VIEW BEFORE
PLANNING OF HEALTH TEACHING.
 CLARITY OF THOUGHT WITH SIMPLE AND
UNDERSTANDABLE LANGUAGE.
 USE OF TWO WAY COMMUNICATION
 PROPER USE OF AUDIO-VISUAL AIDS, GESTURES, WORDS
AND PICTURES.
 CREDIBILITYAND GENUINENESS OF COMMUNICATION
 TOPIC FOR HEALTH EDUCATION ACCORDING TO
REQUIREMENT, FEELINGS, BELIEFS AND EXPERIENCES OF
PEOPLE.
 LATEST AND RELIABLE INFORMATION
 CORRECT MEDIUM OR METHOD FOR COMMUNICATION
 APPROPRIATE ATTENTION TO VERBAL AS WELL AS
NONVERBAL MESSAGES
 Culture, Background, And Bias
 Noise
 Perception
 Message
 Environmental
 Stress
BOOKS
 Basavanthappa BT, Nursing Eduction 2nd edition
Page no 583-584
 Sodhi J K comprehensive textbook of Nursing
Education 1st edition page no 508
 Bijayalaskhmi Dash A Comprehensive Text Book
of Community Health Nursing 1st edition page no
148-149
WEBSITE
 https://alison.com/courses/introduction-to-
communicatioskills/content/scorm/11101/module-
3-introduction-to-communication-skills-assessment
Communication skills

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Communication skills

  • 1.
  • 2.  COMMUNICATION IS SIMPLE AND COMPREHENSIVE WAY TO TRANSMISSION AND RECEIVING OF INFORMATION, FEELING AND ATTITUDES. COMMUNICATION IS A TWO WAY PROCESS AND IT IS A CONTINUOUS PROCESS INVOLVING INTERACTION BETWEEN TWO OR MORE PEOPLE
  • 3.  ENSURING PUBLIC PARTICIPATION IN HEALTH PROGRAMME  PUBLICITY HEALTH POLICIES, ACTION AND ACTIVITIES AND TO REMOVE RUMORS  MAINTAINING CONTINUES PUBLIC CONTACT  MAINTENANCE OF HEALTH RECORDS AND TO RECEIVE CORRECT REPORTS.  OBTAINING FEEDBACK FROM COMMUNITY OR HEALTH WORKERS.  MAKING HEALTH EDUCATION EFFECTIVE.
  • 5. On the basis of relationship  Formal  Informal On the basis of Direction of Flow  Downward Communication  Upward Communication
  • 6. On the basis of expression  Verbal Communication  Non Verbal Communication  Oral Communication  Written Communication
  • 7.  THE COMMUNICATOR MUST PERCEIVE THEIR CLIENTS HEALTH PROBLEMS FROM THEIR POINTS OF VIEW BEFORE PLANNING OF HEALTH TEACHING.  CLARITY OF THOUGHT WITH SIMPLE AND UNDERSTANDABLE LANGUAGE.  USE OF TWO WAY COMMUNICATION  PROPER USE OF AUDIO-VISUAL AIDS, GESTURES, WORDS AND PICTURES.  CREDIBILITYAND GENUINENESS OF COMMUNICATION  TOPIC FOR HEALTH EDUCATION ACCORDING TO REQUIREMENT, FEELINGS, BELIEFS AND EXPERIENCES OF PEOPLE.  LATEST AND RELIABLE INFORMATION  CORRECT MEDIUM OR METHOD FOR COMMUNICATION  APPROPRIATE ATTENTION TO VERBAL AS WELL AS NONVERBAL MESSAGES
  • 8.  Culture, Background, And Bias  Noise  Perception  Message  Environmental  Stress
  • 9. BOOKS  Basavanthappa BT, Nursing Eduction 2nd edition Page no 583-584  Sodhi J K comprehensive textbook of Nursing Education 1st edition page no 508  Bijayalaskhmi Dash A Comprehensive Text Book of Community Health Nursing 1st edition page no 148-149 WEBSITE  https://alison.com/courses/introduction-to- communicatioskills/content/scorm/11101/module- 3-introduction-to-communication-skills-assessment