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PRESENTED BY : DR
HAMDI AWIL
HAMDI FARAH

 Introduction:
 Information education is a term commonly
used and referred to by health professionals.
 The purpose of information education in
communication is to improve peoples health by
increasing awareness and knowledge and
changing attitude and behavior .
DEFINITION:
 “Information education and communication is an
important tool in health promotion for creating
supportive environments and strengthening
community action ,in addition to playing an
important role in changing behavior.”
AIMS AND OBJECTIVE
 Encourage people to adopt and sustain health
promoting life style and practices .
 Promote the proper use of health service
 provide new knowledge ,improve skills and
change attitudes
 Stimulate individual and community
PRINCIPLES OF HEALTH EDUCATION :
 Credibility:
It is the degree to which the message to be
communicated is perceived as trustworthy by the
receiver. It must be consistent and compatible with
scientific knowledge.
CONT..
 Interest:
People are unlikely to listen to those things
which are not to their interest. Health educators
must find out the real health needs i.e. ‘felt needs’
of the people. Very often there are groups who may
have health needs of which they are not aware.
CONT..
 Participation:
Participation is key word in health education. It
should aim at encouraging people to work actively with
health workers and in identifying their own health
problems and also in developing solutions and plans to
work them out. It provides maximum feedback.
 Motivation:
Awakening the desire to learn is termed as
motivation. In health education people are motivated to
accept new thoughts, habits and activities.
In the language people understand
CONT..
 Comprehension:
In health education we must know the level of
education and literacy of people. We should always
communicate. . Teaching should be within the
mental capacity of the audience.
 Reinforcement:
Most people do not accept new facts in one
attempt. Hence repetition is necessary for effective
health education.
CONT..
 Setting Examples:
The health educator should set a example in
the things he is teaching.
 Good Human Relations:
Sharing information happens most easily
between people who have a good relationship.
CONT…
 Learning by doing:
A person can learn better by doing things in place
of hearing or seeing. Hence it is necessary to pay
more attention to active learning in health
education.
 Known to unknown:
Health education should be provided from
known to unknown and simple to complex. The
intelligence of a person should be fully exploited to
motivate him towards accepting new facts.
PLANNING AN IEC STRATEGY :
 IEC success when it is planned with
comprehensive strategy.
 There must be true dialogue.
 Everything cannot be changed at once .
 The timing should be appropriate.
 Information overload is to be avoided
 Definition:
 “ Communication is the process of
exchanging the information and the process
of generating and transmitting meanings,
between two more individuals.”
METHODS OF EFFECTIVE COMMMUNICATION
(SKILLS OF COMMUNICATION)
 Conversational Skills :
 Control the tone of your voice so that you are
conveying exactly what you mean to say.
 The tone should indicate interest, patience &
acceptance rather than boredom, anger & hostility.
 .
 CONT…
 Be knowledgeable about the topic of conversation
and have accurate information.
 Be flexible – Discuss the what receiver wants to
discuss even if you have many of things to discuss
 Be clear, concise and make statements as simple as
possible.
 Avoid words that may give two meanings.
 Be truthful.
LISTENING SKILLS :
 Don’t cross your arms or legs while listening
because that body language conveys a
message of being closed to the others
comments.
 Be alert and relaxed.
 Keep conversation as possible as natural.
 Indicate paying of attention in conversation.
 FOR THE DOCTOR
1. The record serves as a guide for diagnosis, treatment,
follow-up and evaluation of services.
2. Record indicate progress of the patient& continuity of care.
3. Record protect the doctor in case of legal issues.
VALUES AND USES OF RECORD
 FOR THE FAMILY& INDIVIDUAL
1. The records help the individual and family to become aware
of their health needs.
2. The health records or flash cards or posters or charts can be
used as a teaching tool.
3. Record serve to document the history of the client.
VALUES AND USES OF RECORD
 FOR A HEALTH WORKER ATVILLAGELEVEL
1. The record help the nurse to know about the details of
pregnant women, making use of antenatal services such as
registration, history, TT immunization, feeding, antenatal
examinations and future plan for delivery and condition of
fetus etc.
VALUES AND USES OF RECORD
VALUES AND USES OF RECORD
2.The mother care register provides details of deliveryconducted
by whom, sex of the baby, place of delivery, birth weight.
3.The birth and death register provides the number of birth and
death in a day, month and year and causes of death.
4.Growth chart provides weight taken, grades of malnutrition,
height and sickness.
Registering of foot prints of newly born baby
TYPES OF RECORDS
 CUMULATIVE/CONTINUING RECORDS
 FAMILYRECORDS
 ANECDOTAL RECORDS
 CLINICAL RECORDS
RECORDS IN NURSING
EDUCATION PROGRAMME
CONCERNING THE STUDENT





 Application form
Record of students clinical experience
Health record
Progress report
Cumulative record
Internal assessment register
RECORDS IN NURSING
EDUCATION PROGRAMME
CONCERNING THE STAFF
 Job description.
 Records of staff members educational qualification,
experience.
 Leave record
 Health record
 Attendance register
 Confidential records
Computerized attendance system
RECORDS IN NURSING
EDUCATION PROGRAMME
RECORDS IN PHC
 General information register
 OPD register
 Prescription register
 Attendance register
 Stock register
RECORDS IN NURSING
EDUCATION PROGRAMME
RECORDS IN PHC
 Death and birth register
 Inspection register
 Finance record
 Morbidity record
RECORDS IN NURSING
EDUCATION PROGRAMME
RECORDS IN SUB-CENTER
 Mother care register
 Child care register
 Programme register
 Stock register
 Death and birth register
RECORDS IN NURSING
EDUCATION PROGRAMME
RECORDS IN SUB-CENTER
 Monthly report register
 Family planning register
 General information register
 School health register
 Eligible couple register
RECORDS IN NURSING
EDUCATION PROGRAMME
CODE NUMBERS
R1 Clinical reg
R3 Surgery carried out in PHC
R5 Family planning
R7 Malaria cases
R15 Pregnancy reg
R16 Birth record
R17 under five
R12-18ANC
RECORDS IN NURSING
EDUCATION PROGRAMME
RECORDS IN HOSPITALS
 Out patient and in patient records
 Nurses records
 Doctors order sheet
 Graphic charts of TPR
 Reports of laboratory examination
RECORDS IN NURSING
EDUCATION PROGRAMME
RECORDS IN HOSPITALS
 Consent form
 Diet sheet
 Intake and out put chart
 Registers
Recording of Daily Activities
Doctors Recording and Reporting
CARE OF RECORDS
» The records are kept under safe custody of nurse in each ward
» No individual sheet is separated from complete record
» Records are kept in a place, not accessible to the clients and
visitors
» No stranger is ever permitted to read the records
» Records are not hand over to legal advisors without the written
permission of administration
CARE OF RECORDS
» All records are to be handled carefully
» Records could be arranged;
Alphabetically
Numerically
With index card
Geographically
» Records are never send out of the hospital without doctors
permission
 REPORT
:

 ‘ Reports are information about a patient
either written or oral.’
OR
 A report is summary of activities or observations
seen, performed or heard.
 PURPOSES OF WRITING REPORT:
 To show the kind and quantity of service
rendered to a specific period,
 To show the progress in reaching goals
 As an aid in planning.
 To interpret the service to the public and to public
and to their interesting agencies.
 CRITERIA OF GOOD REPORT:
 Can be made promptly
 Clear, concise and complete
 All pertinent, identifying data included
 Mention all people concerned ,situation and
signature of person making report.
 `easily understood
 Important points are emphasized.
ELEMENTS OF REPORT
Timings
Organization
Clarity
Brevity
Correctness
Objectivity
TYPES OF REPORTS
 ORALREPORTS
 WRITTEN REPORTS
 24 hours report
 Census report
 Accident reports
TYPES OF REPORTS
 CHANGE-OF-SHIFT REPORTS
 Reports among members of nursing team
 Reports between head nurse and her assistant
 Reports between head nurse and nursing superintendent
 Reports to the physician
TYPES OF REPORTS
 TRANSFER REPORTS
 INCIDENT REPORTS
 LEGAL REPORTS
Reporting in Nursing
RESPONSIBILITY OF NURSE
 LEGAL RESPONSIBILITY
 RESPONSIBILITY IN MAINTAINING MEDICAL
RECORD
 RESPONSIBILITY IN MAINTAINING SIGNIFICANT
INFORMATION
RESPONSIBILITY OF NURSE
 RESPONSIBILITY IN PROVIDING A SOUND BASIS
FOR CARE PLANNING
 MAINTAINING RECORDS AND REPORTS INA
FUNCTIONAL,ACCURA
TE,COMPLETE,CURRENT
ORGANISED AND
CONFIDENTIAL MANNER

 TELEMEDICINE.
 INTRODUCTION:
 Telemedicine is the use of information and
communications technology (ICT) for medical
diagnosis and patient care.
 Telemedicine can deliver health-care services,
where distance may be the critical factor
 The telemedicine is the method of teaching
which is used to provide education to the medical
personnel.
DEFINITION
The delivery of health care services, where distance is a
critical factor, by all health care professionals using
information and communication technologies for the
exchange of valid information for diagnosis, treatment,
prevention of disease, injuries, research and evaluation of
health care providers all in the interest of advancing the
health of the individual and communities”-By WHO.
 TYPES OF TELE-MEDICINE:
 1- Real time (synchronous).
 2- Store-and-forward (asynchronous).
 Real time (synchronous):-
It requires the presence of both parties at the
same time and a communications link between
them that allows a real-time interaction to take
place.
 - Store-and-forward (asynchronous):-
 Involves acquiring medical data (like
medical images, bio-signals etc) and then
transmitting this data to a doctor or medical
specialist at a convenient time for
assessment offline.
 ADVANTAGES:-
 Improve access to quality health service
 In emergency and critical situations
 Lessen the cost of patient transfers.
 Reduce unnecessary travel time for health
professionals
CONT….
 Reduction in clinical errors
 Supports local health care providers to provide
high quality care.
 For the patient it is saving of vital and crucial
time and cost of diagnosis for the doctor's
examination time is drastically reduced.
 BARRIERS IN TELEMEDICINE PRACTICE:
 Lack of health infrastructure and services.
 Shortage of computer and health care personnel
 Lack of training facilities with regards to the
application of ICT in medicine.
 Physician/ patient unacceptance
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informationeduationandcommunicationppt-190219172954 (4).pptx

  • 2.   Introduction:  Information education is a term commonly used and referred to by health professionals.  The purpose of information education in communication is to improve peoples health by increasing awareness and knowledge and changing attitude and behavior .
  • 3. DEFINITION:  “Information education and communication is an important tool in health promotion for creating supportive environments and strengthening community action ,in addition to playing an important role in changing behavior.”
  • 4. AIMS AND OBJECTIVE  Encourage people to adopt and sustain health promoting life style and practices .  Promote the proper use of health service  provide new knowledge ,improve skills and change attitudes  Stimulate individual and community
  • 5. PRINCIPLES OF HEALTH EDUCATION :  Credibility: It is the degree to which the message to be communicated is perceived as trustworthy by the receiver. It must be consistent and compatible with scientific knowledge.
  • 6. CONT..  Interest: People are unlikely to listen to those things which are not to their interest. Health educators must find out the real health needs i.e. ‘felt needs’ of the people. Very often there are groups who may have health needs of which they are not aware.
  • 7. CONT..  Participation: Participation is key word in health education. It should aim at encouraging people to work actively with health workers and in identifying their own health problems and also in developing solutions and plans to work them out. It provides maximum feedback.  Motivation: Awakening the desire to learn is termed as motivation. In health education people are motivated to accept new thoughts, habits and activities. In the language people understand
  • 8. CONT..  Comprehension: In health education we must know the level of education and literacy of people. We should always communicate. . Teaching should be within the mental capacity of the audience.  Reinforcement: Most people do not accept new facts in one attempt. Hence repetition is necessary for effective health education.
  • 9. CONT..  Setting Examples: The health educator should set a example in the things he is teaching.  Good Human Relations: Sharing information happens most easily between people who have a good relationship.
  • 10. CONT…  Learning by doing: A person can learn better by doing things in place of hearing or seeing. Hence it is necessary to pay more attention to active learning in health education.  Known to unknown: Health education should be provided from known to unknown and simple to complex. The intelligence of a person should be fully exploited to motivate him towards accepting new facts.
  • 11. PLANNING AN IEC STRATEGY :  IEC success when it is planned with comprehensive strategy.  There must be true dialogue.  Everything cannot be changed at once .  The timing should be appropriate.  Information overload is to be avoided
  • 12.  Definition:  “ Communication is the process of exchanging the information and the process of generating and transmitting meanings, between two more individuals.”
  • 13. METHODS OF EFFECTIVE COMMMUNICATION (SKILLS OF COMMUNICATION)  Conversational Skills :  Control the tone of your voice so that you are conveying exactly what you mean to say.  The tone should indicate interest, patience & acceptance rather than boredom, anger & hostility.  .
  • 14.  CONT…  Be knowledgeable about the topic of conversation and have accurate information.  Be flexible – Discuss the what receiver wants to discuss even if you have many of things to discuss  Be clear, concise and make statements as simple as possible.  Avoid words that may give two meanings.  Be truthful.
  • 15. LISTENING SKILLS :  Don’t cross your arms or legs while listening because that body language conveys a message of being closed to the others comments.  Be alert and relaxed.  Keep conversation as possible as natural.  Indicate paying of attention in conversation.
  • 16.  FOR THE DOCTOR 1. The record serves as a guide for diagnosis, treatment, follow-up and evaluation of services. 2. Record indicate progress of the patient& continuity of care. 3. Record protect the doctor in case of legal issues. VALUES AND USES OF RECORD
  • 17.  FOR THE FAMILY& INDIVIDUAL 1. The records help the individual and family to become aware of their health needs. 2. The health records or flash cards or posters or charts can be used as a teaching tool. 3. Record serve to document the history of the client. VALUES AND USES OF RECORD
  • 18.  FOR A HEALTH WORKER ATVILLAGELEVEL 1. The record help the nurse to know about the details of pregnant women, making use of antenatal services such as registration, history, TT immunization, feeding, antenatal examinations and future plan for delivery and condition of fetus etc. VALUES AND USES OF RECORD
  • 19. VALUES AND USES OF RECORD 2.The mother care register provides details of deliveryconducted by whom, sex of the baby, place of delivery, birth weight. 3.The birth and death register provides the number of birth and death in a day, month and year and causes of death. 4.Growth chart provides weight taken, grades of malnutrition, height and sickness.
  • 20. Registering of foot prints of newly born baby
  • 21. TYPES OF RECORDS  CUMULATIVE/CONTINUING RECORDS  FAMILYRECORDS  ANECDOTAL RECORDS  CLINICAL RECORDS
  • 22. RECORDS IN NURSING EDUCATION PROGRAMME CONCERNING THE STUDENT       Application form Record of students clinical experience Health record Progress report Cumulative record Internal assessment register
  • 23. RECORDS IN NURSING EDUCATION PROGRAMME CONCERNING THE STAFF  Job description.  Records of staff members educational qualification, experience.  Leave record  Health record  Attendance register  Confidential records
  • 25. RECORDS IN NURSING EDUCATION PROGRAMME RECORDS IN PHC  General information register  OPD register  Prescription register  Attendance register  Stock register
  • 26. RECORDS IN NURSING EDUCATION PROGRAMME RECORDS IN PHC  Death and birth register  Inspection register  Finance record  Morbidity record
  • 27. RECORDS IN NURSING EDUCATION PROGRAMME RECORDS IN SUB-CENTER  Mother care register  Child care register  Programme register  Stock register  Death and birth register
  • 28. RECORDS IN NURSING EDUCATION PROGRAMME RECORDS IN SUB-CENTER  Monthly report register  Family planning register  General information register  School health register  Eligible couple register
  • 29. RECORDS IN NURSING EDUCATION PROGRAMME CODE NUMBERS R1 Clinical reg R3 Surgery carried out in PHC R5 Family planning R7 Malaria cases R15 Pregnancy reg R16 Birth record R17 under five R12-18ANC
  • 30. RECORDS IN NURSING EDUCATION PROGRAMME RECORDS IN HOSPITALS  Out patient and in patient records  Nurses records  Doctors order sheet  Graphic charts of TPR  Reports of laboratory examination
  • 31. RECORDS IN NURSING EDUCATION PROGRAMME RECORDS IN HOSPITALS  Consent form  Diet sheet  Intake and out put chart  Registers
  • 32. Recording of Daily Activities
  • 34. CARE OF RECORDS » The records are kept under safe custody of nurse in each ward » No individual sheet is separated from complete record » Records are kept in a place, not accessible to the clients and visitors » No stranger is ever permitted to read the records » Records are not hand over to legal advisors without the written permission of administration
  • 35. CARE OF RECORDS » All records are to be handled carefully » Records could be arranged; Alphabetically Numerically With index card Geographically » Records are never send out of the hospital without doctors permission
  • 36.
  • 37.  REPORT :   ‘ Reports are information about a patient either written or oral.’ OR  A report is summary of activities or observations seen, performed or heard.
  • 38.  PURPOSES OF WRITING REPORT:  To show the kind and quantity of service rendered to a specific period,  To show the progress in reaching goals  As an aid in planning.  To interpret the service to the public and to public and to their interesting agencies.
  • 39.  CRITERIA OF GOOD REPORT:  Can be made promptly  Clear, concise and complete  All pertinent, identifying data included  Mention all people concerned ,situation and signature of person making report.  `easily understood  Important points are emphasized.
  • 41. TYPES OF REPORTS  ORALREPORTS  WRITTEN REPORTS  24 hours report  Census report  Accident reports
  • 42. TYPES OF REPORTS  CHANGE-OF-SHIFT REPORTS  Reports among members of nursing team  Reports between head nurse and her assistant  Reports between head nurse and nursing superintendent  Reports to the physician
  • 43. TYPES OF REPORTS  TRANSFER REPORTS  INCIDENT REPORTS  LEGAL REPORTS
  • 45. RESPONSIBILITY OF NURSE  LEGAL RESPONSIBILITY  RESPONSIBILITY IN MAINTAINING MEDICAL RECORD  RESPONSIBILITY IN MAINTAINING SIGNIFICANT INFORMATION
  • 46. RESPONSIBILITY OF NURSE  RESPONSIBILITY IN PROVIDING A SOUND BASIS FOR CARE PLANNING  MAINTAINING RECORDS AND REPORTS INA FUNCTIONAL,ACCURA TE,COMPLETE,CURRENT ORGANISED AND CONFIDENTIAL MANNER 
  • 47.  TELEMEDICINE.  INTRODUCTION:  Telemedicine is the use of information and communications technology (ICT) for medical diagnosis and patient care.  Telemedicine can deliver health-care services, where distance may be the critical factor  The telemedicine is the method of teaching which is used to provide education to the medical personnel.
  • 48. DEFINITION The delivery of health care services, where distance is a critical factor, by all health care professionals using information and communication technologies for the exchange of valid information for diagnosis, treatment, prevention of disease, injuries, research and evaluation of health care providers all in the interest of advancing the health of the individual and communities”-By WHO.
  • 49.  TYPES OF TELE-MEDICINE:  1- Real time (synchronous).  2- Store-and-forward (asynchronous).  Real time (synchronous):- It requires the presence of both parties at the same time and a communications link between them that allows a real-time interaction to take place.
  • 50.  - Store-and-forward (asynchronous):-  Involves acquiring medical data (like medical images, bio-signals etc) and then transmitting this data to a doctor or medical specialist at a convenient time for assessment offline.
  • 51.  ADVANTAGES:-  Improve access to quality health service  In emergency and critical situations  Lessen the cost of patient transfers.  Reduce unnecessary travel time for health professionals
  • 52. CONT….  Reduction in clinical errors  Supports local health care providers to provide high quality care.  For the patient it is saving of vital and crucial time and cost of diagnosis for the doctor's examination time is drastically reduced.
  • 53.  BARRIERS IN TELEMEDICINE PRACTICE:  Lack of health infrastructure and services.  Shortage of computer and health care personnel  Lack of training facilities with regards to the application of ICT in medicine.  Physician/ patient unacceptance