2. We all have friends that need a little advice (and
you probably need some too), but one of the
problems with those types of conversations is that
it's really easy to come off as "holier than thou"
when you're offering help. When you do that,
nobody's goingtolisten.
3. FIRST OFF: MAKE SURE THEY WANT YOUR ADVICE
•Not everyone is looking for your advice
•They justwant you to listenand maybe ask some questions.
Do you want any
suggestionon
this?
Probably
not!
4. •Ask if they'd like to hear your input or insights on aproblem
•If they say "no," let them finish their story and listen politely
I am listening!
5. DIFFERENTIATE BETWEEN OPINIONS,EXPERT ADVICE,
AND BEING A SOUNDINGBOARD
•Figure out right away whatyour friends
wantfrom you
•Essentially, don'tpretend like you know
somethingyou don't
I am a pro
6. •Opinions are good for subjective inquiries (e.g.Should I buy a tablet
orPC?).
•Expert adviceshould belimited to areas that you KNOWvery well
and canoffer well-informed opinions .
•Sometimes a person just needs us to listen and clarify things for
them.
7. MINIMIZE "YOUSHOULD.." STATEMENTS
“I feel”this is the
best option
•"You should..." Statements can comeoff as pretentious and
judgmental at times.
•Theycan also make us responsible for any negative outcomes the
advice seekerexperiences.
•Using "ifeel..."Statements shares your idea while conveying the
message that it's just the way you feel and up to the otherparty to
take it as advice for a course of action.
8. ACCEPTTHATYOU MIGHTHAVE TO BE A
JERK
•Sometimes you do need to offer up
some toughlove.
•Thereare no "best practices" when
talkingabout difficulttopics
You needto learn
this, thehard way!
9. AVOID JUDGING
•Hear themout withoutbeingjudgmentalor
condescending.
•Ratherthan beginningyour advicewith,“you
should have,”or “why didn’tyou…?” Realizewhat’s
doneis done, andfocus on whatthey can do or
change rightnow.
•Try somethinglike,“itmighthelptoconsider….”
Then, offeryour supportalong thepath.
You are
responsible for
your situation!
10. SAY IT FROM THEHEART
•Be there withkindness insteadof
words
•This is a good approach if you’ve
already offered advice on the
problem, and realize not muchyou
say will help.
I am here
for you!