An IT Engineer with 6 years’ experience in IT field within local and Multinational companies, in the network, systems field. Main areas of strength, secure infrastructure implementation, &infrastructure services provisioning, security products implementation, project management & team management

1. SUMMARY
An IT Engineer with 6 years’ experience in IT field within local and Multinational
companies, in the network, systems field. Main areas of strength, secure infrastructure
implementation, &infrastructure services provisioning, security products implementation,
project management & team management.
[Mobinil]
(1/6/2015 –Till now)
 Call Center And ADSL Technical Support
 Configuration Router (All Types)
 Adjust the settings Usb modem
[CIT]
(1/1/2013–31/5/2015)
 Maintain needed files by adding and deleting files on the
network server and backing up files to guarantee their
safety in the event of problems with the network.
 Monitor system performance and provide security
measures, troubleshooting and maintenance as needed.
 Assist users to diagnose and solve data communication
problems.
 Set up user accounts, regulating and monitoring file
access to ensure confidentiality and proper use.
 Design and implement network configurations, network
architecture (including hardware and software technology,
site locations, and integration of technologies), and
systems.
 Maintain the peripherals, such as printers, that are
connected to the network.
[Egyptian Emirati National Company for Investment]
(1/1/2011–31/12/2013)
PERSONAL
INFORMATION
14 Ahmed Ragb Faisal- Giza – 00202- Egypt
0237721993 01061145000
Ahmedbahy2005@hotmail.com
Sex Male | Date of birth 13/05/1983 | Nationality Egyptian
Driving licence | Private driving license
WORK
EXPERIENCE

2.  Helpdesk Support for 50 users.
 Administer network workstations.
 Evaluate, investigate user problems.
 Troubleshoot networks, systems and applications.
 Evaluate, investigate user problems.
 Develop and write procedures for installation, use, and
troubleshooting of communications hardware and
software.
DUCATION AND
TRAINING
PERSONAL SKILLS
 Excellent working knowledge of administrative
 Very good at leading meetings
 Very Good organizer and planner
 Very Good at coordinate work and scheduling and time
management team
 Excellent ability to communicate and negotiate effectively
 Excellent ability to improve the work and responsibilities
 Excellent of Respecting other opinion
 Excellent flexibility and decency in dealing with others
LANGUGE
 Arabic (Mother Tung)
 English ( Good )