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MODULE - 11
CONVERSION
RATE
OPTIMIZATION
WHAT IS
PROFIT MAXIMIZER?
PROFIT MAXIMIZERS CAN BE UPSELLS
(OFFERING SOMEONE MORE OF WHAT
THEY ALREADY BOUGHT) , A CROSS-
SELLS (OFFERING THEM A RELATED
PRODUCT OR SERVICES) OR
SUBSCRIPTIONS (OFFERING THEM
ACCESS TO A CLUB,COMMUNITY OR
ASSOCIATION), OR ANY OTHER
“BACKEND” OFFER THAT INCREASES
IMMEDIATE AVERAGE CUSTOMER
VALUE.
EXAMPLES
IMMEDIATE UPSELLS
LIKE McDONALD‘S OFFERS FRIED WITH BURGER.
EXAMPLES
CROSSS SELLS
MOSTLY USED IN ECOMMERCE WEBSITES
EXAMPLES
SLACK ADJUSTERS
 TYPICALLY 10X – 100X THE CORE OFFER PRICE
 WILL ONLY ATTRACT YOUR TOP 2% MARKET
 USUALLY SOLD AS ACCESS OR “ DONE FOR YOU ”
EXAMPLES
BUNDLES AND KITS
MOSTLY USED IN ECOMMERCE WEBSITES
EXAMPLES
RECURRING BILLING
EXAMPLES
LINE EXTENSIONS
SELL MULTIPLE PRODUCTS OR SERVICES
WHICH ARE INTERRELATED. BE A ONE STOP
SHOP FOR YOUR CUSTOMERS. FOR EXAMPLE,
COLGATE COMPANY PROVIDE WIDE VARIETY
OF TOOTH PASTE AND MOUTH WASH. APPLE IS
SELLING iPHONE, TABLET, PC AND WATCH.
EXAMPLES
SPEED AND AUTOMATION
 PHYSICAL PRODUCT SELLERS CAN OFFER EXPEDITED
DELIVERY, ASSEMBLY OR ADVANCED TRAINING ON HOW TO
USE THE PRODUCT.
 INFORMATION SELLERS CAN OFFER DONE-FOR-YOU
SERVICES, SOFTWARE OR CONSULTING.
 SOFTWARE SELLERS CAN OFFER INSTALLATION OR
MIGRATION SERVICES, AS WELL AS HIGHER LEVEL OF
CUSTOMER SUPPORT.
 CONSULTANTS AND SERVICE PROVIDERS CAN OFFER A
MORE “HAND-ON” EXPERIENCE OR OPPORTUNITY TO MOVE
YOUR CLIENT TO THE FRONT OF THE LINE.
SPEED AND
AUTOMATION
UPSELL
IDEAS
 SOFTWARE / APPLICATION
 DONE FOR YOU SERVICE
 AUDIT / STRATEGY SESSION
 TEMPLATES / THEMES
 SUPPLEMENTS
 EQUIPMENTS / TOOLS
END

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