1. CAI BUSINESS CONSULTING At a Glance
OVERVIEW
A high functioning IT organization is critical to achieving extraordinary business success. Business growth
is a direct result of how effectively the power and functionality of technology are harnessed. CIOs in high
performing organizations focus on:
■ BUSINESS ALIGNMENT
The right technology can accomplish
business objectives, provide a platform
for new and innovative business func-
tionality, and improve the customer
experience.
■ COST CONTAINMENT
Technology drives efficiency of internal
processes which enables cost cutting
measures.
■ RISK MITIGATION
Technology is the backbone of any
business. But technology is suscep-
tible to attacks and failures. The IT
organization must control risk so the
rest of the business can thrive.
Doing the right things but not doing them right results in lost opportunity. Conversely, doing things right
but not focusing on what is right for the business is wasted effort. Not doing both well is failure! Effective
success results from doing the right things and doing them right.
ACHIEVE MAXIMUM PERFORMANCE
Through CAI’s Business Consulting Practice, you can focus your IT organization on effective success. Our
four step process provides value added insights and recommendations to:
1. ASSESS how IT is serving current business needs
2. PLAN IT strategy for the future
3. MANAGE the IT function by exercising the appropriate guidance and control
4. IMPLEMENT & OPERATE the plan by providing the necessary capabilities
COMPUTER AID, INC.
World Headquarters Our IT Health Check is an objective and impartial assessment to quantify the health of your IT organiza-
1390 Ridgeview Drive tion. Our findings are aggregated and measured against industry standards. Through unique methods and
Allentown, PA 18104
United States proprietary tools, CAI consultants highlight strengths as well as opportunities for improvement.
(610) 530-5000
www.compaid.com

2. Following the IT Health Check, we provide a report ment of business alignment, cost containment, and expertise, and tools to rapidly deliver the results. to the industry average of 32% (2009 Chaos
including comprehensive findings and recommen- risk mitigation. Report from the Standish Group).
■ EXPERTISE / TOOLS
dations. We also develop an implementation plan
CAI’s Business Consulting team is supported by Having the right knowledge keeps you from ■ RESULTS
based on our findings. The plan is reviewed with
our proprietary Information Technology Manage- making the same mistakes twice. For more CAI operates on the principle that IT solu-
you to ensure alignment with business strategy and
ment Insight (ITMI) tool. ITMI provides manage- than 25 years, CAI has partnered with in- tions should be delivered at a fixed price, on
objectives.
ment visibility, risk identification, and early warn- dustry leading experts to develop solutions time, and within budget. To this end, CAI
On an ongoing basis, CAI’s consultants provide a ing of emerging issues within the IT organization. for our client base. CAI’s methodology and has developed service models that leverage
“trusted advisor” role. We offer an objective “sound- proprietary tool suite provide clients with defined processes and performance metrics in
ing board” during the Manage and Implement & THE CAI DIFFERENCE a comprehensive package of: assessment order to maximize visibility, control, and pro-
Operate steps, levering our 25 years of experience Headquartered in Pennsylvania, with offices and techniques, processes, standards, procedures, ductivity. CAI’s Business Consulting Practice
and knowledge of best practices, metrics, standard staff throughout the United States, Canada, Eu- metrics, and systems expertise optimized to enables customers to concentrate on their
processes, and organizational structure. We can rope, and the Asia Pacific region, CAI is a recog- achieve superior application support quality core competencies while we lead them though
also provide implementation project management, nized leader in software best practices, processes, and performance. elevating their IT organization.
development, quality assurance, and support ser- metrics, and application support outsourcing. We
■ FAST
vices as needed. consistently reduce costs and provide better man-
Effective success of your IT organization
agement control. With more than 2,500 profes-
RESULTS doesn’t have to take a long time. Over the
sionals working with more than 100 Fortune 1000
past 10 years, 94% of our projects have been
A high functioning IT organization doing the “right companies, we provide scale, experience, and global
completed on time or early. Compare this
things right,” i.e., adding value through achieve- reach. CAI’s Business Consulting Practice has the